Newcastle upon Tyne, Tyne and Wear, Gateshead, Tyne & Wear, United Kingdom Hybrid / WFH Options
GEM Partnership
HQ hybrid, flexible to candidates out of region on a remote basis Benefits: incl 30 days holiday inc stats, pension, healthcare The Role: Our client is a leading SaaS provider in the North East of England with a unique suite of services. They are currently looking to appoint a … ensure clients are 'launched' on optimal terms. * Good understanding of websites and familiar with the different platforms such as HTML and WordPress. * Own the client journey from sale to renewal (and beyond). * Help define and deliver account reviews and appropriate communications to ensure client satisfaction. * Create opportunities … for revenue growth. * Ensure clients renew on the same or better terms. * Use all data and relevant resources to create compelling client stories to amplify our success. The Person: You will possess a minimum of 2 years experience in a similar customer facing B2B role (Customer Success, Account Management more »
Employment Type: Permanent
Salary: £35000 - £40000/annum plus bonus of £5-£10k
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
VIQU Limited
As a Microsoft Cloud Post Sales Executive, you'll be responsible for managing customer on-boarding, customer licensing, invoice queries and maintaining a strong client relationship. The marketplace executive will be based in the Swindon office 5 days a week during the probationary period and then will progress to … work from home). Responsibilities of the Microsoft Cloud Post Sales Executive: Managing and streamlining the Marketplace portfolio of new and existing clients. Maintaining client relationships. Being the first point of contact for updates and responsible for supporting calls for clients. Facilitating the expansion of Cloud Marketplace offers wider … Sales Executive: Experience as an account manager/onboarding specialist for a reseller or VAR with Microsoft products. Confident building and maintaining client relationships. Experience working with Cloud Marketplace or Cloud Service Provider (CPS) platforms. To discuss this opportunity further, APPLY NOW for a confidential conversation. For more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
ClearCourse
consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customeronboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Trainer. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners … who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting to the Training and Competency Manager … you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality Framework Develop, maintain and implement a more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Capital Dynamics
. Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 14 billion in assets under management and advisement and employs approximately … from PRI across all categories and investment strategies, as well as achieving strong results in GRESB benchmarking for its clean energy strategy. Department Overview: Client Relations: The Capital Dynamics Client Relations team is responsible for the management of the firm’s 1,500+ global investors. Client Relations … result, represents Capital Dynamics as a whole. The team’s objective is to engage and strengthen the relationships with our investors, consultants, and advisors. Client Relations is one of the few externally facing teams and given our outreach, works cross functionally across the entire organization. Role Purpose: Capital Dynamics more »
Leeds, England, United Kingdom Hybrid / WFH Options
GradBay
Intelligent configuration of our product Data, ML and AI solutions Continued product development What we’re looking for: We are looking for a technical clientonboarding manager to work within our Implementation team to manage and support our client base. The role is a mix of … client facing work, configuration, and Service Desk management within the Implementation team.The Implementation team is the conduit to gather client requirements and deliver the optimal digital solution. This is a fantastic opportunity to join a growing tech business with an ambitious 5-year plan. Who you’ll work … with: You will report to the Head of Client On-boarding and will work alongside a small but growing team of peers. You will also have access to working relationships with the Sales team, our data and analytics team, our development team, and our Leadership team so this is more »
Manager to lead their team. Main Responsibilities: Full ownership for the ongoing support of the Workday Financials and Adaptive Planning suite. Support the onboarding of new clients onto Workday as well as ensuring the system is used in a uniform way across the company. Continuous improvement: updating Workday more »
London, England, United Kingdom Hybrid / WFH Options
Jobleads-UK
new business opportunities within the enterprise segment Build and maintain strong relationships with key decision-makers within target accounts Ensure detailed understanding of assigned client business strategy, drivers, goals and initiatives and translating these into UBDS Group selling opportunities Influence UBDS Group ‘go to market’ offerings based on market … demand and client strategy and roadmap. Establish and maintain executive relationships with clients to become the trusted advisor. Own strategic, complex, large account planning and management with outcome of increased customer satisfaction and increase in retention & account growth Maintain knowledge & focus of industry trends and competitive landscape. Collaborate with … cross-functional teams to ensure successful proposals, and onboarding of new clients. Work with the Delivery Director to ensure effective performance, client satisfaction and optimal account profitability. Prepare and present sales forecasts, reports, and other relevant documentation to Exco on a regular basis The successful candidate will more »
customer interaction and transactional information in a CRM system. ● Prepare offers with the IT and Finance departments ● Prepare contracts with the Legal department ● Support client on-boarding process (including contract-review with new clients and securing client-signatures) ● Collect customer feedback and up- and cross-sell ● Provide press more »
risks in Banking and the required key controls needed in business processes and procedures to mitigate them.Identifying and implementing process improvement opportunities to optimise client’s employee and customer experience.Works collaboratively with other members of the team to facilitate, explore, and create optimal business processes/procedures integral to … ensure the SaaS proposition addresses our client’s business needs.Proactively generates relevant ideas for new and improved ways to enhance our SaaS proposition based on knowledge of the business processes, banking products, systems, and business needs.Is the business process expert responsible for all core banking products, including emerging market … .Be integral in ensuring continual improvements to the business processes/procedures to enhance our SaaS proposition.Be a champion for an optimal, intuitive, exciting client experience.Ensure activities are completed in a timely, compliant, and professional manner.QualificationsWe are interested in hearing from you, if you have most of the following more »
Working for a high profile and well-funded innovative advertising intelligence & data scale-up, this role involves developing and executing a GTM plan to sell raw customer data to Tier 1 consumer/FMCG brands and global media agencies. They more »
processes. They are looking for a Project/Implementation manager with a background in payments to join their team and help improve their customeronboarding while managing various implementation projects with new and existing customers. This is an amazing opportunity for somebody who is looking to take ownership … experience in project management and implementation within the payments or fintech industry. Strong technical understanding of software systems, APIs, and data integration processes. Excellent client-facing skills with the ability to communicate effectively and build strong relationships with stakeholders. Demonstrated ability to manage multiple projects simultaneously, ensuring timely delivery … and high-quality outcomes. Strong problem-solving skills, with the ability to think strategically and act tactically to address client needs and project challenges. They work on a Remote first basis with Annual team meetups in the UK. more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
7x Content
escape and feel connected. You will be responsible for: Leading the onboarding of new clients Managing the day to day delivery of client services Ensuring clients are on track and delighted with agency performance Planning and allocating resources Managing our delivery team of world class producers, video more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Tech Change Consulting
Systems Analyst - Team Leader - Pensions Compendia - IntelliPen - UPM - Altair - Hartlink - oPen Who is the client and what do they do? We are partnering with a growing company who operates successfully across the UK with multiple offices in fantastic locations. They have proven capability within Private and Public sector Pensions … have come from a Pensions background and ideally Team Leading people working on similar projects as listed below:- Skills and experience:- - Pensions Data Transfer - ClientOnboarding - Implementation - System Configuration - GMP - BIBO - Buy in - Buy out - Pension projects Unique culture, fully diverse and inclusive, very supportive, with ability more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »
Employment Type: Permanent, Part Time, Work From Home
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Executive to join their office in either Cardiff or Southampton 3 days per month and the remaining time is hybrid working. … expert and be expected to bring the relevant knowledge and experience in a first line risk environment. What is expected of the Business Onboarding Executive? Acting as subject matter expert; Acting as a mentor to the onboarding teams to support and build knowledge and confidence in … training material that is interactive and brings the subject matter to life. Run regular 1 on 1 coaching and feedback sessions with the Onboarding team to drive an improvement culture. Using trends and data to proactively seek improvements to the existing process, take ownership of these improvements from more »
to different areas of the business, working closely with our Product, Customer Success and Integrity teams. What you’ll be doing Supporting the onboarding of new customers, helping with initial setup, integrations, evidence management and automation of processes. Supporting our customers’ use of the product, monitoring our chat more »
mission and support our growth, we're looking for an additional colleague to join our support and onboarding team. As a CustomerOnboarding Manager, you will play a crucial role in facilitating the implementation process for new customers in the UK, with a primary focus on … onboarding process and make sure that they experience a smooth implementation of our software. ✅ Be the first point of contact when our client needs support and you’ll check in with them regularly. ✅ Continually improve our solutions guide and knowledge base. ✅ Document all your findings in a … detailed and structured way and communicate them with the other teams. ✅ Assist in the pre-sales phase by analyzing potential client’s needs and providing technical support to our business development team during demos. ✅ Work closely with the other departments at Qargo like engineering, sales and product. You'll more »
levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customeronboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Customer-centric mindset with a passion for … Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customeronboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Customer-centric mindset with a passion for more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Team Leader to join their office in Central Manchester, where there is a hybrid working policy in place. The role will pay … a competitive salary and comes with a range of benefits. Team Leads are critical to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll … showcase your finely tuned customer service skills daily. What is expected of the Onboarding Team Leader? - Positively influence and contribute to the team culture - Provide coaching, feedback and support to team members, guiding their development - Leading team to establish if Businesses are complying with Terms and conditions and more »
Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
Envitia Ltd
we really believe in empowerment. The Role We role will support one of our major defence programmes. The role will work within the customeronboarding team and will beresponsible for the planning and co-ordination of activities to ensure that tenants and applications are effectively migrated onto or … cloud hosting service. The team is the conduit between application providers and the hosting platform and technical teams running the cloud services. The onboarding team will carry out discovery activity to understand the current state applications deployed by tenants, understand the network and infrastructure landscape, and assess suitability … service delivery. Provide ongoing improvement of service-specific application migration/transition processes and documentation that define, capture and record the migration/onboarding activity and tasks. Skills Required Experience of cloud migration and transition activities. Experience in cloud hosting platforms and application hosting requirements in order to more »
Employment Type: Permanent
Salary: 25 days AL, buy / sell 5 days AL, birthday off, private healthcare
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Yusen logistics
term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »
within a company experiencing rapid growth, leveraging cutting-edge AI techniques to deliver sophisticated solutions. About the Company: With a decade of excellence, our client stands at the forefront of financial technology innovation, specialising in software solutions that revolutionise finance processes for some of the largest corporations worldwide. Operating … a team of passionate innovators and leaders. The Role: As the Head of Implementation, your primary mission will be to oversee and enhance the clientonboarding experience, ensuring seamless integration of their cutting-edge solutions into the operations of global corporate clients. Your leadership will be instrumental … in scaling the onboarding team's capabilities, driving efficiency, and fostering strong client relationships. Your Responsibilities: Lead the strategy and execution of the clientonboarding process, ensuring a seamless and efficient experience. Collaborate with cross-functional teams, including sales and client management, to more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Viqu
and pursuing new business opportunities within the UK market. You will leverage your expertise in selling IT support and networking solutions to develop strong client relationships and drive revenue growth. Key Responsibilities: Identify and target potential clients to generate new business opportunities. Develop and maintain relationships with key stakeholders … IT support and networking solutions to prospective clients. Meet and exceed sales targets and KPIs. Collaborate with the technical team to ensure a seamless clientonboarding process. Stay updated on industry trends and competitor activities to inform sales strategies. Requirements: Minimum 4 years of sales experience within more »
Global Financial Services Firm is hiring for a Senior Client Implementation Analyst/Specialist with strong analytical, Prime Brokerage/margin operations and client services skills to be based in London. Financial Services experience is essential, with a strong understanding of the trading lifecycle. This is a permanent … and 3 days working from home per week. You will responsible for full system implementation projects and proof of concept (POC) projects, project management, client on-boarding, optimisation, scripting, derivatives and/or trading lifecycle understanding, etc. You will ideally have between 3-5 years experience within Project Management more »