Customer Success Manager
- Hiring Organisation
- Exeros Technologies
- Location
- London, England, United Kingdom
onboarding and reach first value quickly Drive early adoption and ensure customers progress successfully through the customer lifecycle Identify delivery risks, adoption issues and commercial blockers early You are not directly responsible for closing revenue but you are expected to identify expansion opportunities and play an active role … timelines, dependencies and follow-through Strong coordination skills across multiple internal stakeholders Written and verbal communication Confident using CRM systems and keeping records accurate Commercial awareness Good commercial judgement and awareness of upsell potential Ability to manage multiple moving parts without losing control Comfortable escalating issues ...