Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Digital, Data and Technology (DDaT) agenda. You'll inspire a team including Delivery Consultants and Governance and IT Service Management Specialists to efficiencies, champion continuousimprovement and robust governance controls to monitor and manage deliverables and services. Leading DDaT strategy creation and implementation you'll drive professional … of staff engagement across the Directorate. Leading a large, diverse workforce, you will lead, inspire and develop colleagues across a range of disciplines in continuousimprovement utilising user centric design methodologies, in addition to building and maintaining effective trusted relationships with external clients and key stakeholders. 3. … delivery, workforce planning and operational excellence and ensure a culture of financial discipline, value for money and optimising resourcing is embedded. Youll champion efficiency, continuousimprovement and customer centric innovation to enhance service impact and oversee governance, risk, and compliance with a strategic and ethical lens, balancing More ❯
salford, north west england, united kingdom Hybrid / WFH Options
TalkTalk Business
are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuousimprovement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for … TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuousimprovement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires … continuity and reliability of services. Quality Assurance: Ensure partners deliver high-quality services that meet or exceed the company's standards and customer expectations. ContinuousImprovement: Drive continuousimprovement initiatives to enhance partner performance and operational processes. Reporting and Analytics: Provide regular performance reports More ❯
Salford, south east england, united kingdom Hybrid / WFH Options
TalkTalk Business
are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuousimprovement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for … TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuousimprovement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires … continuity and reliability of services. Quality Assurance: Ensure partners deliver high-quality services that meet or exceed the company's standards and customer expectations. ContinuousImprovement: Drive continuousimprovement initiatives to enhance partner performance and operational processes. Reporting and Analytics: Provide regular performance reports More ❯
Requirements Key Responsibilities: • Part of the Senior Leadership and Technical Leadership Teams within the organisation • Work closely with PMO & Projects Engineering Teams to deliver Continuous Service Improvement to Client Onboarding experience and delivery of Managed IT Projects • Report directly to the CTO/Executive Management Team • Strategic … client projects • Project Quality Management - All projects should have quality management derived from client feedback at the closure stage and fed back into the ContinuousImprovement Cycle • ContinuousImprovement - Promote a culture of continuousimprovement within PMO and the projects it More ❯
Encourage effective use of rollout materials and guidance, ensuring user organisations are well-equipped for successful transformation. Promote a culture of accountability, innovation, and continuous learning. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments … coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. ContinuousImprovement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs … of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuousimprovement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in an implementation role More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Jaguar & Land Rove
Workforce Management platforms are secure, scalable, and future-ready. You'll be at the heart of our transformation journey, helping to drive innovation and continuousimprovement across our Hire to Retire processes. As a DevOps Product Delivery Lead, you'll be responsible for managing and co-ordinating … detailed technical requirements that align with DevOps principles. You'll bring hands-on experience in building and optimising CI/CD pipelines to drive continuousimprovement Own the technical direction of product roadmaps, working closely with product managers and developers to ensure alignment with the latest technologies … ready, and built to perform Oversee deployment environments and operational performance, proactively troubleshooting issues and ensuring smooth, stable technical operations across the board Drive continuousimprovement through retrospectives, leading sessions that reflect on delivery performance, identify opportunities, and shape future ways of working Lead the prioritisation process More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
delivery centred around UCD principles. Strategic alignment of service delivery, workforce planning and operational excellence to embed a culture value add and efficiency. Champion continuousimprovement and innovation to enhance service impact, overseeing governance, risk, and compliance with a strategic and ethical lens, balancing ambition with accountability. … of the emerging delivery practices in product and service delivery of Digital solutions, leading the adoption of these approaches. The role will take a continuous learning and inquisitive approach to the emergence of new approaches and capabilities in the field of Digital, looking for opportunities through these developments for … postholder will sponsor and champion projects to implement new ways of working and solutions which evolve using change management and delivery techniques. Decision-Making & ContinuousImprovement This role embeds data led thinking of all levels, ensuring evidence-based decision making to drive organisation success. Youll use analytics More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
Data Products in adopting agile best practices and will play an active role in resolving and escalating impediments, managing risks, assuring value delivery, driving continuousimprovement at both the data product and portfolio level . The Data RTE's will collaborate closely and co-ordinate with other … data product releases. Planning and Execution: Facilitate PI (Program Increment) planning sessions, managing the execution of plans while ensuring milestones and objectives are achieved. ContinuousImprovement : Implement and drive continuousimprovement practices within the Data ARTs to enhance team productivity and product quality. Agile More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
Data Products in adopting agile best practices and will play an active role in resolving and escalating impediments, managing risks, assuring value delivery, driving continuousimprovement at both the data product and portfolio level . The Data RTE's will collaborate closely and co-ordinate with other … data product releases. Planning and Execution: Facilitate PI (Program Increment) planning sessions, managing the execution of plans while ensuring milestones and objectives are achieved. ContinuousImprovement : Implement and drive continuousimprovement practices within the Data ARTs to enhance team productivity and product quality. Agile More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
Data Products in adopting agile best practices and will play an active role in resolving and escalating impediments, managing risks, assuring value delivery, driving continuousimprovement at both the data product and portfolio level . The Data RTE's will collaborate closely and co-ordinate with other … data product releases. Planning and Execution: Facilitate PI (Program Increment) planning sessions, managing the execution of plans while ensuring milestones and objectives are achieved. ContinuousImprovement : Implement and drive continuousimprovement practices within the Data ARTs to enhance team productivity and product quality. Agile More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Unite Foundation
Agile Leadership & Facilitation: Act as a servant-leader, guiding multiple Agile teams in delivering high-value outcomes through effective facilitation of Agile ceremonies and continuousimprovement practices. Cross-Team Coordination & Collaboration: Ensure seamless collaboration across teams, working closely with Product Owners, Business Analysts, Data Engineers, and other … to maintain team productivity and flow. Agile Metrics & Insights: Track and analyse key Agile metrics to provide insights that drive informed decision-making and continuous improvement. -Agile Coaching & Development: Mentor and coach teams to enhance their Agile maturity and foster a culture of learning and adaptability. Champion Agile Best … Agile Metrics & Reporting: Solid understanding of Agile metrics (velocity, cycle time, burndown charts) with the ability to derive meaningful insights to inform decision-making. ContinuousImprovement: A proactive mindset towards continuousimprovement, driving efficiencies, and fostering a culture of learning and adaptation. Leadership & Collaboration More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
NHS
disciplines. You should demonstrate deep expertise in specific technical areas, coding languages, frameworks, and non-functional requirements such as security and accessibility. Experience leading continuous delivery and fostering a culture of improvement is essential. You'll work on impactful projects that benefit the public, NHS colleagues, and … AWS or Microsoft Azure Support multiple development teams across a set of services to achieve efficient delivery of quality outcomes. Lead on cross-cutting continuousimprovement initiatives: Define, document and socialise improvements to software development standards, design patterns, methods and tools. Identify and manage programme level risks … Actively contribute to professional development within the Developer community, including career progression, performance management and mentoring. Work autonomously to manage your workload, including delivering continuousimprovement, project related deadlines, operational tasks, budget spending and resourcing estimates. Participate in procurement processes for software and outsourced capability. Consult with More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Lead Forensics
align with team culture and values. Drive retention initiatives to keep high-performing team members engaged and motivated, supporting employee satisfaction and reducing turnover. ContinuousImprovement Encourage a culture of continuousimprovement within engineering teams, where team members are motivated to share ideas and … clean code, SOLID principals and design patterns, and building the competency for this in teams. Experience of developing effective engineering performance metrics and driving continuousimprovement of performance. A strong general aptitude for programming and problem solving. You'll need to pick up new tools and techniques More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Midwifery at the University
Student Data and Systems Manager (ContinuousImprovement) The job information is shown below. Please click on the links to see full details. Job details Are you looking for a role where you can help us deliver change and make a difference to the student and staff experience … We are seeking a candidate to lead change and continuousimprovement activities, working comfortably with technical experts, business process owners, and practitioners. This role will initially focus on our strategic project to implement a new student information system (SIS), leading activities such as communication, engagement, training plans More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
ClearSky Logic
and long-term partnerships. Build and Nurture High-Performing Teams: Lead, mentor, and develop our Squad Managers and delivery teams, fostering a culture of continuousimprovement, collaboration, and excellence. Drive Strategic Alignment: Craft and communicate a clear vision for the Edinburgh delivery division, aligning its objectives with … Risks and Opportunities: Identify and mitigate potential risks whilst capitalising on opportunities to enhance the delivery division's performance and outcomes. Leverage Data for ContinuousImprovement: Utilise analytics and performance data to gain insights into project and team effectiveness, driving continuousimprovement initiatives. Lead More ❯
requested Responsible for the provision of performance information, ensuring timely and accurate reports are provided to the necessary parties Support departments Corp IT related continuousimprovement activities in relation to processes, procedures and documentation Produce and maintain financial forecasts for projects by tracking project budgets, actuals, and … and manage project execution of different sizes and complexity Provide leadership and management of project teams during all phases of the projects Contribute to continuousimprovement of project management practices and tools Lead role in the development of the Project Management Office, dashboards and KPIs Day-to … day management and maintenance of the project delivery roadmap Lead project delivery continuousimprovement forum Management and development of Project Managers, Contractors and 3 rd Parties The Client is based in Central London - there will be some remote working. Salary £75K - £100K. Please send your CV to More ❯
shrewsbury, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
chesterfield, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
wolverhampton, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
nottingham, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
derby, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
telford, midlands, united kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯