Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Sophos Group
and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Customer Success Organization focuses on our most strategic customers. The CSM will have a portfolio of accounts and lead the engagement throughout the customer lifecycle from deployment and adoption through renewal ensuring satisfaction and maximizing customer value. You'll leverage your expertise to guide our customers through their journey, maintain consistent engagement, ensuring they achieve their goals and derive maximum value from our products, as well as to identify opportunities for additional … services. What You Will Do Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer. Establish key relationships with the customer, ensuring regular check-ins to understand and address promptly client needs and concerns. Develop strong relationships with key buyers and influencers in customerMore ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
easyJet Airline Company PLC
Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required … for marketing, reporting, customer engagement across operations and service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer … customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customerMore ❯
and provide actionable recommendations for the business. Build clear and insightful reports to help stakeholders understand the performance of key business areas. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with key stakeholders to leverage … data for strategic decision-making. Collaborate with the wider Digital and CustomerAnalytics teams to support cross-team initiatives. Support the evolution of tracking to ensure best-in-class measurement of our website and app. Share insights and collaborate across the broader analytics community at Kingfisher. Required … Skills & Experience: Experience working in a Digital Analytics/data environment. Proficiency with digital analytics tools (e.g., Google Analytics or equivalent). Experience with visualization tools (e.g., Looker Studio, Power BI or equivalent). Experience with SQL environments (e.g., BigQuery, Databricks or equivalent). Strong analytical skills More ❯
recommendations for the business to take forward Build clear and insightful reporting to help stakeholders understand the performance of key business areas Support the analytics team with building the capability to enable the Group functions and Banners to self-serve with reporting and analysis Support the team to locate … work with key stakeholders to leverage data to contribute ideas and opportunities to help define our roadmap actively Collaborate with the wider Digital and Customeranalytics team to support cross-team working and opportunities Support the Group Measurement team in evolving our tracking to ensure best-in-class … tracking of our website and app Assist the broader analytics community at Kingfisher through collaboration and sharing insights among Group and Banner functions What you'll bring Required Skills & Experience: Experience of working in a Digital Analytics/data environment Experience working across a range of tools: Digital More ❯
At evoke, we are a powerhouse of analytics professionals who thrive on delivering results that matter. Our team of experts drives strategic decision-making through impactful insights, working closely with global stakeholders to shape the future of our business. We are seeking a Senior Analyst for commercial gaming analytics for our UK business. If you have a background in online gambling analytics and thrive in a fast-paced environment, this is the opportunity for you. What you will be doing Oversee the Gaming analytics pipeline to deliver support to a set of key stakeholders Responsible for … responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will Experience in commercial and customeranalytics, ideally within the gambling/iGaming space. Have excellent understanding of promotional, marketing, operations analytics methodologies and ability to present data More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Checkboard
We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Checkboard
We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯
We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. 🌍 Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses … document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. 💼 Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of … and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. 🔍 Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Harnham
a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customeranalytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯
ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customeranalytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯
ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customeranalytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯
london, south east england, united kingdom Hybrid / WFH Options
Franklin Bates
ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customeranalytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving … Ensure client satisfaction by addressing challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a More ❯
and closely with the infrastructure and product squads to make sure that the right data is available at the right time to solve real customer problems. How you will contribute Your objectives when joining will be to: Maintain our data architecture using the right technologies to solve today's … becoming increasingly decentralised - it's crucial that product services are able to reliably share datasets amongst each other in real time and with our analytics service. Build data infrastructure, tools & documentation - working with squads to: Reduce time taken to source, process, model and publish datasets. Improve the accuracy, reliability … impact. Enabling Birdie colleagues to make data driven decisions by: Publishing key data points in the tools they use everyday. Collating data into our customer data platform to enable valuable insights. We'd love to hear from you if you have: Experience At least 5 years experience working in More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
TieTalent
Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in … design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics.Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence to … best practices, standardisation, and quality control.Innovation & Research Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing.Data Monetisation & Open Data Leadership Identify opportunities to generate revenue from data assets and insights More ❯
experienced Product Manager to join our Finance & Integrations team and take the lead on mission-critical initiatives across digital receipts, transaction metadata, financial reporting, customeranalytics, and platform integrations (ERPs, accounting tools, OCR engines, APIs). You'll be driving the evolution of products that serve finance teams … on complex, high-impact problems that blend product thinking, data, technical system design, and UX. Your role will require close collaboration with Engineering, Design, Customer Success, Product Marketing, and external partners to ensure delivery of solutions that are as elegant as they are effective. Responsibilities Contribute to the product … vision and execute the roadmap for financial integrations and reporting features Engage with customers, Customer Success Managers (CSMs), and internal stakeholders to deeply understand needs and pain points Translate high-level needs into clearly defined requirements and specifications for design and engineering teams Partner with designers and engineers to More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Soldo
experienced Product Manager to join our Finance & Integrations team and take the lead on mission-critical initiatives across digital receipts, transaction metadata, financial reporting, customeranalytics, and platform integrations (ERPs, accounting tools, OCR engines, APIs). You’ll be driving the evolution of products that serve finance teams … on complex, high-impact problems that blend product thinking, data, technical system design, and UX. Your role will require close collaboration with Engineering, Design, Customer Success, Product Marketing, and external partners to ensure delivery of solutions that are as elegant as they are effective. The role reports directly into … the Head of Product. Responsibilities: Contribute the product vision and execute the roadmap for financial integrations and reporting features Engage with customers, Customer Success Managers (CSMs), and internal stakeholders to deeply understand needs and pain points Translate high-level needs into clearly defined requirements and specifications for design and More ❯
have to be ambitious and keen to develop a career long-term. Sales Development Representative - Responsibilities Identify, generate and qualify new sales leads through customeranalytics, predictive marketing processes, and prospecting new customers Explain the benefits of IT Managed Services to potential clients in a concise manner that More ❯
Daresbury, England, United Kingdom Hybrid / WFH Options
Matched
have to be ambitious and keen to develop a career long-term. Sales Development Representative - Responsibilities Identify, generate and qualify new sales leads through customeranalytics, predictive marketing processes, and prospecting new customers Explain the benefits of IT Managed Services to potential clients in a concise manner that More ❯
the landscape of personalised education across the UK. As a CRM Executive/Senior CRM Executive, you will play a crucial role in our customer relationship strategies, focusing on implementing and optimising customer engagement campaigns through our Braze platform. This position is central to driving customer retention … ultimately influencing the way UK families access quality educational support. Key Responsibilities Campaign Execution and Optimisation: Implement and optimise CRM campaigns covering the entire customer lifecycle, from acquisition through to retention, ensuring high levels of engagement and conversion. Braze Platform Mastery: Utilise an in-depth knowledge of the Braze … automation capabilities. Data-Driven Personalisation: Develop and execute data-driven segmentation and personalised communication flows. Employ Braze to tailor communications that resonate with distinct customer segments. Collaboration for Optimised User Experiences: Work closely with the Growth, Marketing, Data, and Product teams to refine and optimise user experiences, contributing to More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Tutorful
the landscape of personalised education across the UK. As a CRM Executive/Senior CRM Executive, you will play a crucial role in our customer relationship strategies, focusing on implementing and optimising customer engagement campaigns through our Braze platform. This position is central to driving customer retention … ultimately influencing the way UK families access quality educational support. Key Responsibilities Campaign Execution and Optimisation: Implement and optimise CRM campaigns covering the entire customer lifecycle, from acquisition through to retention, ensuring high levels of engagement and conversion. Braze Platform Mastery: Utilise an in-depth knowledge of the Braze … automation capabilities. Data-Driven Personalisation: Develop and execute data-driven segmentation and personalised communication flows. Employ Braze to tailor communications that resonate with distinct customer segments. Collaboration for Optimised User Experiences: Work closely with the Growth, Marketing, Data, and Product teams to refine and optimise user experiences, contributing to More ❯