1 to 25 of 152 Customer Requirements Jobs in England with Remote Work Options

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »

with a focus on advancing offerings in hybrid and private cloud solutions. You will collaborate closely with product management teams to ensure alignment between customer requirements, market trends, and product development strategies. Key Responsibilities: Solution Architecture Development: Lead the design and architecture of cloud solutions, ensuring they meet … sets, prioritizing development efforts, and assessing market demand. Identify opportunities to enhance existing products or develop new products based on emerging cloud technologies and customer needs. Solution Delivery: Engage directly with stakeholders to understand business objectives, technical requirements, and challenges related to cloud adoption. Collaborate with sales and … Google Cloud Platform, and VMware. Strong understanding of cloud-native operations, including containerization, microservices architecture, serverless computing, and DevOps practices. Demonstrated ability to translate customer requirements and market insights into actionable product strategies and roadmaps. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross more »

with a focus on advancing offerings in hybrid and private cloud solutions. You will collaborate closely with product management teams to ensure alignment between customer requirements, market trends, and product development strategies. Key Responsibilities: Solution Architecture Development: Lead the design and architecture of cloud solutions, ensuring they meet … sets, prioritizing development efforts, and assessing market demand. Identify opportunities to enhance existing products or develop new products based on emerging cloud technologies and customer needs. Solution Delivery: Engage directly with stakeholders to understand business objectives, technical requirements, and challenges related to cloud adoption. Collaborate with sales and … Google Cloud Platform, and VMware. Strong understanding of cloud-native operations, including containerization, microservices architecture, serverless computing, and DevOps practices. Demonstrated ability to translate customer requirements and market insights into actionable product strategies and roadmaps. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross more »

facing product development role. A broad technical role reporting to the Systems Engineering Team Leader as the Senior Systems Engineer Technical Lead in this customer facing role you will be the product owner for all technical content. A full lifecycle product development role but your focus will be at … the early stages of the V model around customer requirements elicitation and V+V activities. You will have no direct reports and will not need to be a SME but as the Technical Lead you will direct the work of up to 10 members of the Engineering Team (Software …/Hardware/Electronics etc).. Essential Requirements of the Systems Engineer Technical Lead Externally facing experience working with external customers or suppliers. Full lifecycle systems engineering/product development experience - taking ownership of product roadmap, escalation of everything on the roadmap etc Engineering background - Electronics, Software, Hardware, Systems more »

documentation and training material conforming to relevant Company standards and procedures Undertake functional testing and validation of developed code, documentation, and training materials Investigate customer product use scenarios, reproducing issues and resolving these. Taking ownership of some key project areas, whilst offering advice to wider team members on technical … be undertaken Assist with resource planning procedures needed for each project Act as one of the primary contracts for customers in order to understand customer requirements and translate into technical requirements. Produce designs and specifications to meet customer requirements Identify and participate in research activities to more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »

to truly develop a career within a culture of learning and development, and quickly progress through the ranks. In this role, you will gather customer requirements, develop project plans, and ensure technical delivery. You will create network design documentation, implement network projects, and collaborate with departments to meet … customer expectations. Additionally, you will work with the Network Engineering Manager to help develop the team. The ideal candidate will have Fortinet NSE 7 or FCE level ability, FortiGate experience, a CCNP or equivalent certification (JNCIS/JNCIP), and experience in L3 VPN network design and implementation. They should … This is a very exciting opportunity to join a brilliant company where you can excel your career in an autonomous environment. The Role: Gather customer requirements and develop project plans Ensure technical delivery and collaborate with departments to meet customer expectations Create network design documentation Implement network more »

of connected cloud solutions with a turnover in excess of £100M and over 500 staff across 5 locations. With a focus on delivering exceptional customer service my client consistently achieves one of the highest NPS scores in the industry and is ranked in the top 50 Best Companies to … to end users can access all their business applications wherever they are. The role of the Business Analyst will be to gather and analyse customer requirements and translate them into functional and technical specifications in order for the migration projects to be delivered on time. You will play … defining the project scope, objectives and success criteria. You'll work closely with the PM, delivery teams and technical teams to gather and understand customer requirements and drive the the project from initiation through to successful delivery. This is a full end to end migration project role and more »

Group Information Service Function is the Tooling Enablement Team. Tooling Enablement consists of three functions Governance, Delivery and Solutions (Pre Sales). We provide customer solution designs and onward implementation of those solutions for our managed service contracts. Tooling Enablement are now looking for an energetic person within our … collaboration with the business to achieve strategic objectives by driving the adoption of best practice methodologies, whilst focusing on continual improvement to enhance our customer experience. We get to know our customers, so we can respond to their needs If you are looking for a team that offers development … sessions. Seek improvement and suggest changes where necessary to improve the solution artefacts in line with TE procedures. Support the team in understanding the customer requirements and identifying and managing technical requirements outside of the standard solution. Ensure the Customer contractual requirements are fully documented more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

solutioning and estimation of the managed services effort required for Sales Opportunities. The Solution Principal is responsible for the presentation and delivery of the Customer Success value proposition and proactively supporting our Sales teams as we drive for ARR growth across the EMEA region. While the initial customer requirements are obtained by the Sales team, the Solution Principal may from time to work with the Sales team during the initial discovery process to ensure that the prospect’s requirements are fully understood and included in the scope of works to be delivered by our delivery … team. Responsibilities include: Partner with a team of Product Sales and Pre-Sales team to validate in and out of scope requirements and assist with solutioning as necessary Manage and prioritize Professional Services opportunities Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to more »

Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services is looking for an … experienced Customer Facing Network Solutions Consultant to join their team. The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions. Experience of … You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences. The role will involve working closely with projects and delivery teams to ensure that customer related projects more »

+ £12,000 Bonus + Bens - Hybrid role I'm hiring a Customer Success Manager (renewals) on behalf of a London based ground breaking technology business that is revolutionizing the way enterprises build their applications . My client is an established global market leader in data technology, trusted by … as upselling to existing customers Proactively reaching out to existing customers via phone and email using the renewals sales cadence , while also ensuring inbound customer requests are responded to within 24 hours Scheduling and leading customer calls to understand customer requirements and close deals Manage a … other sales department members, as well as the wider business (e.g. legal, operations) Finding trends that need to be actioned from gathering and analysing customer feedback Ensuring the CRM ( Salesforce) is up to date with correct and accurate information REQUIREMENTS 2 - 4 years of: Sales/customer more »

within the UK public sector market. Work with marketing or other internal departments to proactively identify and target customers. Build sales strategies for specific customer accounts. Identify and prioritize key accounts and opportunities within central and local government agencies. Provide accurate forecasting of opportunities by effectively managing sales opportunities. … Track and report sales activity, pipeline, and forecasts using CRM software. Customer relationships & satisfaction Build and maintain strong relationships with decision-makers, influencers, and other stakeholders within target organizations. Drive the promotion and sale of additional services to or through the customer. Maintain a detailed knowledge of customer objectives and key personnel. Prepare and deliver compelling proposals, quotes, and presentations that address customer requirements and objectives. Manage customer expectations during sales, delivery and throughout the contract. Collaborate closely with internal teams, including pre-sales, product development, and customer success, to ensure alignment and more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

develop with the business. This is a critical role supporting the front-line Sales Team by assisting in the design, costing and preparation of customer quotations, working with both the Sales and Technical team to ensure our proposals meet the customer requirements competitively. As well as supporting … where necessary. The ideal Candidate: The ideal candidate will be able to demonstrate the following competences: Responsibility Collaborate with the team to deliver excellent customer service at all times. Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request Forms … of orders. Generate completion paperwork. Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. Serve as the first point of contact for clients seeking service advise or technical assistance more »

s for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with colleagues as required Ensuring up to date knowledge through continual professional development … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »

Technical Regional Sales Manager - Global Markets Based - Worcestershire but primarily remote working and travel Deliver sales growth through a combination of direct customer projects and by working in conjunction with the company’s various 3 rd party distributor/agent partnerships. Ensure our client continues to increase market presence … sales volumes and profitability and high levels of customer satisfaction across all designated markets & territories. The role may cover a number of global markets and requires strong technical sales capability and a high level of ‘hands-on’ engagement. KEY ACCOUNTABILITES: · Ensure that sales budgets for the portfolio of products … help leverage best practices and successes for the business within the global markets covered. · Act as a key interface between commercial, product management and customer support teams, act to ensure customer requirements are captured and market developments recognized, supporting NPD planning · Provide Key Account management of designated more »

to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van daily. Maintain product and customer requirements knowledge to meet ISO9001 standards. Undertaking company training and self-development through the Certi-Tech certification process. To liaise with central co … ordination team, regarding job start and completion times, downtime and overtime authorisation. Complete all relevant paperwork and on-line requirements enabling our central team and validation team to maintain a high standard of customer interface - keeping the customer informed. Perform other duties and projects which correspond to … Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9001 standards. Service technicians may be supervised where applicable. Ensure customer service is a priority and conduct & corporate image (self, van, Education: Educated to GCSE level or equivalent with at least 3 grade C's more »

to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van daily. Maintain product and customer requirements knowledge to meet ISO9001 standards. Undertaking company training and self-development through the Certi-Tech certification process. To liaise with central co … ordination team, regarding job start and completion times, downtime and overtime authorisation. Complete all relevant paperwork and on-line requirements enabling our central team and validation team to maintain a high standard of customer interface - keeping the customer informed. Perform other duties and projects which correspond to … Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9001 standards. Service technicians may be supervised where applicable. Ensure customer service is a priority and conduct & corporate image (self, van, tools, spares) are first rate Education: Educated to GCSE level or equivalent with at more »

and facilitating the NetSuite sales process, working in tandem with the Sales Organisation. You will add value throughout the sales process by: Gathering the requirements for new customer and analyse their needs to present the most suitable solution Analysing customer requirements and customisations and; Presenting and more »

crucial role in driving sales growth by designing and presenting tailored solutions to potential clients. You will collaborate closely with the sales team, gathering customer requirements and translating them into comprehensive sales strategies. Your expertise in solution design, technical knowledge, customer management and industry understanding will contribute … to winning new business and driving revenue growth. Requirements: Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business) or equivalent practical experience. Proven experience (5+ years) in a sales engineering or solution architecture role, preferably within the technology industry. DHCP servers, Firewalls, and software systems. … Customer-centric mindset with a focus on delivering exceptional solutions and driving customer satisfaction. Preferably in telecommunication. Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences. Strong problem-solving and analytical thinking skills, with the ability to develop more »

providing end-to-end project management experience for our clients customers by leading the delivery of solutions, ensuring consistently high-quality installations and exceptional customer service. This is a customer-centric role at the heart of the Company’s operations. The post holder should have a solid background … in telecoms combined with a passion for delivering excellence in customer service. Excellent planning skills, strong stakeholder management experience and the ability to successfully manage multiple projects with a problem-solving attitude are key to the success of this position. Hours – Mon to Fri 9am – 5pm (up to … and where necessary, using initiative to tailor the delivery to suit the clients' bespoke needs. * Working with internal and external stakeholders to identify project requirements, delivery timelines and budget – including quality handover from sales during project initiation and then into our support desk on project closure. * Ensuring projects are more »

providing end-to-end project management experience for our clients customers by leading the delivery of solutions, ensuring consistently high-quality installations and exceptional customer service. This is a customer-centric role at the heart of the Company’s operations. The post holder should have a solid background … in telecoms combined with a passion for delivering excellence in customer service. Excellent planning skills, strong stakeholder management experience and the ability to successfully manage multiple projects with a problem-solving attitude are key to the success of this position. Hours – Mon to Fri 9am – 5pm (up to … and where necessary, using initiative to tailor the delivery to suit the clients' bespoke needs. * Working with internal and external stakeholders to identify project requirements, delivery timelines and budget – including quality handover from sales during project initiation and then into our support desk on project closure. * Ensuring projects are more »