1 to 25 of 77 Remote Customer Requirements Jobs in England

COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯

Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with … our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push … our customers. Responsibilities What will I be doing? Serve as the primary technical contact on the Professional Services team for customers who are implementing Intercom's AI Agent and Customer Support platform Work with the Project Manager, AI Specialist, and the rest of the project team to deliver results to high expectations Conduct detailed discovery sessions with customers to More ❯

people make us who we are. What will I be doing? As a Business Analyst at C&C Group, you will play a crucial role in connecting industry and customer needs with our portfolio. By leveraging your expanding knowledge of the industry, and our suite of products and services, you will support and contribute to the expansion of our … portfolio. You will apply your skills in evaluating processes, defining requirements, and providing data-backed recommendations to executives and stakeholders, whilst ensuring the expectations of our customers are met. You will ensure business and customer requirements are translated into solutions that deliver measurable value and align with C&C Group’s strategic goals. You will be expected … to bridge the gap between customers’ and industry requirements, business processes, and our products. Your colleagues will help you build your knowledge of the utilities sector and our products from the outset; however, you will be expected to add to this quickly so that you can have informed meaningful conversations with stakeholders. You will be required to thoroughly understand More ❯

people make us who we are. What will I be doing? As a Business Analyst at C&C Group, you will play a crucial role in connecting industry and customer needs with our portfolio. By leveraging your expanding knowledge of the industry, and our suite of products and services, you will support and contribute to the expansion of our … portfolio. You will apply your skills in evaluating processes, defining requirements, and providing data-backed recommendations to executives and stakeholders, whilst ensuring the expectations of our customers are met. You will ensure business and customer requirements are translated into solutions that deliver measurable value and align with C&C Group’s strategic goals. You will be expected … to bridge the gap between customers’ and industry requirements, business processes, and our products. Your colleagues will help you build your knowledge of the utilities sector and our products from the outset; however, you will be expected to add to this quickly so that you can have informed meaningful conversations with stakeholders. You will be required to thoroughly understand More ❯

Leading the technical delivery (configuration) of customers HaloITSM implementations Preparing and running functional design workshops including the creation of design specifications based on out of the box functionality and customer requirements Challenging customer requirements where necessary Training on specific HaloITSM, PSA and CRM technology will be given. ITSM Software Consultant , the person: Solid technical experience integrating … or administering business software solutions such as ITSM, CRM or ERP systems. Capable of working within key business projects Knowledge of producing technical and customer facing documentation Excellent time management skills with a can-do and pro-active attitude Team player with the ability to work within project teams (both internally and within customer environment) Quick learner, competent More ❯

and help drive digital transformation in retail through pivotal supply chain solutions. As a Presales Consultant (Forecasting and Supply Chain Products), you will partner with sales teams to translate customer needs into SymphonyAI value, leveraging your expertise in demand forecasting, inventory replenishment, ERP, and WMS platforms. You will play a key part in winning new business by providing product … demonstrations, developing proofs of concept, analysing customer requirements, and ensuring a smooth handover from sales to implementation. Job Description What You'll Do Collaborate with the sales team: Work closely with sales representatives to understand customer requirements, develop positioning strategies, and deliver compelling customer presentations and negotiations. Conduct product demonstrations: Deliver tailored demonstrations and proofs … of concept, clearly explaining how SymphonyAI solutions address customer challenges and drive value. Value Engineering: Partner with the Value Engineering team to define and present the ROI and strategic benefits of SymphonyAI solutions to potential clients. Analyse customer needs: Assess business processes, workflows, and technical infrastructure to tailor product offerings and recommend optimal configurations and integrations. Support RFPs More ❯

Technical Business Analyst - Requirements Dorset HQ Hybrid Working, 3 days in office I'm working with a prominent player in the aviation simulation and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push … simulation. The company are looking for a seasoned Technical Business Analyst to join the team, reporting to the Head of Quality Assurance and Systems. This vital role involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks … adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integrations. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the team. … This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Evaluate proposed solutions to ensure they meet customer More ❯

secure their APIs via observability, and ensure Protection and Analytics to manage risk, protect the business, and enable speed of development with safety. As a Solution Architect aligned with Customer Engineering, you will be an integral part of defining our success at Wallarm and will play a key role in building the foundation of a world-class Customer Engineering organization. About the role: A Solutions Architect designs, implements, and supports solutions to meet clients' needs, bridging the gap between technology and customer requirements, as part of Customer Engineering. Customer Engineering spans across both pre and post-sales. In this position, you will work closely with our Account Executives, Sales Engineers and Customer … Wallarm, explaining technical features and problem-solving any potential roadblocks. What you will do: Partner with account executives and sales engineers to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical blockers Own the technical relationship with Wallarm's customers, including managing product and solution briefings, proof-of-concept work, and More ❯

CWS) is one of our service offerings; we act as an extension of Rolls-Royces recruitment team and provide professional interim and temporary resources. We are looking for a Customer Supply Chain Delivery Lead for a 12-month contract based in Solihull on behalf of Rolls-Royce who develop cutting-edge technologies that deliver clean, safe and competitive solutions … on production status Leading Orderbook Reviews to the required standard confirming that suppliers have the required capacity, material and production schedule to ensure a forward-looking plan that support customer requirements Own the capacity statement for the supplier(s), regularly updating to reflect tactical short-term interventions and medium to long term strategic plans. Assess that the supplier … s) has the necessary planning capacity to support customer requirements Use planning and control tools and internal customer feedback to anticipate and plan for gaps in delivery, manage/Communicate issues impacting delivery Work with other functions to ensure items which could impact on a suppliers ability or willingness to deliver are resolved, including but not limited More ❯

Bakkavor Bakery sector in the UK. As a Specification Technologist you will be responsible for the completion of finished product specifications to meet the critical path and/or customer requirements, ensuring completion is to the right standards. Role Accountabilities: Accountabilities within the role would include: Completion of finished product specifications to meet the critical path and/… or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To ensure all retailer online systems are reviewed and the housekeeping of finished product specifications/site details are kept up to date and accurate. To ensure the customer interface internally and externally … are managed professionally and in a timely manner and contribute to customer audits and visits leading in areas of expertise. To conduct audits as part of the internal audit team. Administration and inputting of data for customer complaints, KPI reports and analytical data to support the technical systems team when required. Administration and completion of projects to assist More ❯

Responsibilities Our Systems Engineers are responsible for the delivery of systems support to our business and our clients which includes activities such as: Elicitation of system/equipment level requirements from customer requirements Supporting design, development & certification activities including V&V (Validation and Verification) Preparation and checking of documentation for the design process Running, supporting and attending … retraction, braking system, steering system etc. Experience of DO178B/DO254 Software/Hardware design Knowledge of ARP4754 - Guidelines for Development of Civil Aircraft and Systems Awareness of industry requirements/specifications such as RTCA, SAE, TSO, ARINC, etc Requirments management including tool use e.g. IBM DOORS, Polarion, Jama Working within a quality system environment, such as AS9100, ISO9001 More ❯

About The Role: As an early Technical Architect on Notion's Professional Services team, you will play a key role in designing and implementing technical solutions that drive successful customer engagements, particularly for large-scale enterprise deployments. Your work will help shape best practices for how we support complex customer needs and ensure Notion's platform is ready … closely with customers as well as Notion's Product, Engineering, CX (Support), and Sales teams to deliver impactful solutions. What You'll Achieve: Contribute to the technical aspects of customer engagements, including understanding customer requirements, designing technical solutions, and supporting the implementation of these solutions. Work closely with client stakeholders to gather business and technical requirements … technical design sessions, helping to architect and document solutions that align with client objectives and identifying gaps between their current and desired end states. Support the technical delivery of customer development, integrations, and data migration aspects of a Notion implementation. Identify opportunities to enhance and expand the use of Notion within customer organizations. Collaborate with Notion's Product More ❯

s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where … testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution … projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's More ❯

technically hands-on yet strategically involved position working across the full product lifecycle from bids to delivery. Key Responsibilities Systems Architecture & Strategy: Systems architecture definition and high-level design Requirements capture, analysis, and management Translate customer requirements into technical solutions Interface definition and system performance analysis Technical Leadership: Lead and guide multidisciplinary engineering teams Maintain technical vision … across complex projects Support bid processes and customer technical discussions Cross-functional collaboration and stakeholder management Product Development: Work across full development lifecycle System verification and validation activities Technical documentation and specification development Design reviews and technical risk management Essential Requirements 5+ years systems engineering experience (7+ preferred) Strong background in systems architecture and requirements capture Experience … with full development lifecycle management Ability to translate high-level requirements into system architecture Technical leadership of multidisciplinary teams Some knowledge of RF systems essential British citizenship or eligible for UK security clearance (SC) Engineering degree or equivalent experience What We Offer Salary: £60,000 - £65,000 Annual Bonus: 3-6% of salary Hybrid Working: 3 days onsite in More ❯

is atechnically hands-on yet strategically involvedposition working across the full product lifecycle from bids to delivery. Key Responsibilities Systems Architecture & Strategy: Systems architecture definition and high-level design Requirements capture, analysis, and management Translate customer requirements into technical solutions Interface definition and system performance analysis Technical Leadership: Lead and guide multidisciplinary engineering teams Maintain technical vision … across complex projects Support bid processes and customer technical discussions Cross-functional collaboration and stakeholder management Product Development: Work across full development lifecycle System verification and validation activities Technical documentation and specification development Design reviews and technical risk management Essential Requirements 5+ years systems engineering experience(7+ preferred) Strong background insystems architectureandrequirements capture Experience withfull development lifecyclemanagement Ability … totranslate high-level requirements into system architecture Technical leadershipof multidisciplinary teams Someknowledge of RF systemsessential British citizenshipor eligible for UK security clearance (SC) Engineering degree or equivalent experience What We Offer Salary:£60,000 - £65,000 Annual Bonus:3-6% of salary Hybrid Working:3 days onsite in Northamptonshire Holiday:25 days + option to buy 5 additional days More ❯

and Strategy Define and lead the execution of the product roadmap, ensuring that model development supports offline, on-premise, and air-gapped deployment scenarios. Align AI feature development with customer requirements across government, critical national infrastructure, defence, and enterprise security sectors. Track advancements in generative AI, transformer models, and autonomous agents, ensuring innovations are adaptable to disconnected and … file protection and the broader cybersecurity landscape. Validate feasibility with stakeholders, ensuring solutions are viable without reliance on cloud-based AI inferencing or LLM endpoints. Gather and elicit model requirements from defined use cases to enable agile development, rapid feedback loops, and continuous iteration across the delivery lifecycle. Collaboration with Data Science and Engineering Teams Define model specifications, input … AI/ML concepts, pipelines, and constraints. Experience working closely with data science and engineering teams to deliver AI products. Proven track record of managing product roadmaps, writing clear requirements, and delivering customer-facing features. Strong analytical and problem-solving skills, with an ability to translate complex data insights into actionable requirements. Excellent communication and stakeholder management skills. More ❯

hybrid working scheme with 2 days per week in the office. Salary ranges between £40K - £55K, depending on experience. Responsibilities include: - Work with product owners to analyse industry and customer driven change proposals - Produce clear and concise software specifications - Translate business requirements into detailed specifications - Provide advice on aspects of system design where there may be change - Represent … the customer/business to the rest of the team to help priorities workloads - Collaborate with the project teams on various facets of the project, specifications and design functions - On occasion, assist with testing scenarios where in-depth input in needed - Working with the team to grow the development of the Business Analysis Practice and promoting best practice and … developing new processes in line with industry standards Skills and Experience required: - Proven experience of capturing and documenting customer requirements, creating detailed software specifications - Microsoft Azure DevOps experience to capture requirements - Strong MS Office skills, in particular Visio, PowerPoint, Excel and Word - Attention to detail - Experience of working on projects simultaneously - Solid Analytical skills with an interest More ❯

budgets, and performance metrics. Engage and manage senior stakeholders across the business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues, and dependencies throughout the delivery lifecycle, ensuring timely resolution and adherence to governance and change control processes. … in applying Agile principles and using Azure DevOps to manage delivery workflows, resolve impediments, and maintain project momentum. Software Development Lifecycle (SDLC): Strong understanding of software engineering processes, including requirements gathering, design, development, testing, and deployment. Systems Integration: Experience managing integration of software with hardware and existing infrastructure, including interfacing with legacy systems. Agile Software Development - Experience controlling development … with NMS platforms, ideally in telecoms or satellite communications environments. Satellite Communications: Familiarity with satellite network architecture, protocols, and operational constraints. Systems Engineering: Understanding of systems engineering principles, including requirements decomposition, interface definition, verification and validation, and lifecycle traceability. Scrum Master Certification (e.g., CSM, PSM) with proven experience in delivering software projects in demanding environments, ideally including one or More ❯

test systems used in the qualification and production acceptance of aircraft flight control components. These systems span hydromechanical, electrical, software, and power distribution domainssupporting both internal operations and global customer facilities. Youll collaborate with multidisciplinary teams, contribute to Verification and Validation activities, and provide hands-on support from concept through deployment. This is a role for engineers who thrive … on complexity, precision, and innovation. The role is hybrid, with onsite presence required as needed. Key Responsibilities Design and deploy complex hydraulic test systems aligned with customer requirements, budgets, and schedules Develop electronic hardware including circuit diagrams and PCB layouts Lead verification testing, calibration procedures, and integration activities Support system upgrades, maintenance, and root cause investigations Generate technical More ❯

Lead the functional area of SAP S/4HANA Procurement and P2P processes, including SAP MM, SRM replacement, Fiori apps, and integration with Ariba or other sourcing tools. Identify customer requirements. Deliver high quality SAP solutions to cater to identified requirements. Define and guide integration across MM, FI (AP), Inventory Management, WM/EWM, and vendor collaboration platforms. Contribute More ❯

happen with us. Position Overview We are seeking a dynamic Product Manager who champions the product vision. You will create and own the product strategy based on market analysis, customer segmentation and value creation. You will manage product delivery to market and manage product lifecycle. You will manage bottlenecks, resolve escalations, anticipate and make feature and resource trade-offs … balance the business needs against technical constraints, and maximize business benefit while building great customer experiences. The ideal candidate will bring experience in video and/or SaaS (Software-as-a-Service) product management, along with strong relationship skills. A solid understanding of customers' business and technology environments will be essential for success in this position. If you're … products and delivering streaming services, we want to hear from you! Key Responsibilities Establish product vision, goals and key business metrics Identify market needs and turn them into product requirements Collaborate with colleagues to build the best overall product offering Coordinate with engineering teams for product and roadmap development Evangelize products towards presales, sales, and customers Assist sales in More ❯

happen with us. Position Overview We are seeking a dynamic Product Manager who champions the product vision. You will create and own the product strategy based on market analysis, customer segmentation and value creation. You will manage product delivery to market and manage product lifecycle. You will manage bottlenecks, resolve escalations, anticipate and make feature and resource trade-offs … balance the business needs against technical constraints, and maximize business benefit while building great customer experiences. The ideal candidate will bring experience in video and/or SaaS (Software-as-a-Service) product management, along with strong relationship skills. A solid understanding of customers' business and technology environments will be essential for success in this position. If you're … products and delivering streaming services, we want to hear from you! Key Responsibilities Establish product vision, goals and key business metrics Identify market needs and turn them into product requirements Collaborate with colleagues to build the best overall product offering Coordinate with engineering teams for product and roadmap development Evangelize products towards presales, sales, and customers Assist sales in More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯