16 of 16 Remote Customer Retention Jobs in England

Executive to join our growing Managed IT Services (MITS) team. As a Pinnacle MITS Business Development Executive, you will be responsible for managing New Customer Acquisition (NCA) as well as acting as a Customer Account Manager (CAM). Your primary objective will be to drive NCA, ensure customer … product demonstrations and training sessions to customers as needed. Meet personal and team Key Performance Indicators (KPIs) and objectives related to sales targets, client retention, and customer satisfaction. Actively participate in performance reviews and goal-setting sessions to align individual goals with company objectives. About You Proven

Executive to join our growing Managed IT Services (MITS) team. As a Pinnacle MITS Business Development Executive, you will be responsible for managing New Customer Acquisition (NCA) as well as acting as a Customer Account Manager (CAM). Your primary objective will be to drive NCA, ensure customer … product demonstrations and training sessions to customers as needed. Meet personal and team Key Performance Indicators (KPIs) and objectives related to sales targets, client retention, and customer satisfaction. Actively participate in performance reviews and goal-setting sessions to align individual goals with company objectives. About You Proven

Customer Communications Specialist Contract role Reading - Hybrid working We're looking for a Customer Communications Specialist to join our Customer Comms team. This role is central to delivering compelling, insight-led marketing communications to our Contract Voice, Broadband, and Pay As You Go customers - driving brand love … sell, and upsell. As part of the creative engine behind our email, SMS, and app campaigns , you'll turn strategic ideas into high-impact customer communications. You'll thrive in a fast-paced, collaborative environment , working closely with CVM, GTM, vendor partners, and the wider Marketing team to bring

Company description: ClearCourse Job description: Role - Customer Support Specialist Location Warwick Role type Hybrid, Perm Join IntelligentGolf , part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role … team. What Youll Do Support clubs via phone, email & helpdesk Troubleshoot queries and escalate development needs Deliver online and in-person system training Support customer onboarding & data set-up Keep CRM/helpdesk records accurate Build relationships that support customer retention What Youll Bring Strong

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes: * High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes:* High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively

director and marketing teams to optimise our in-house bespoke CRM system and campaign assets web experience for optimal conversion rates and rates of customer retention. As you grow and gain experience, you will have the opportunity to build and grow a team of developers around you, as well

business. You contribute to our sales playbook with feedback on what's working and what isn't. You ask questions about unit economics, client retention, and why we position ourselves the way we do. What Success Looks Like In your first three months, you'll ramp up.

leadership to stabilise the business and maintain organisational focus. Reinforce confidence across investors, customers, and the internal team. Maintain commercial discipline across sales, customer success, and product. Strengthen operating cadence, forecasting, and performance visibility. Protect core revenue and manage churn risk proactively. Assess strategic positioning and set a credible … complex or fast moving environments. Evidenced success delivering an exit on a compressed timeline (sub 12 months). Deep GTM understanding and strong customer retention instincts. A calm, pragmatic, execution focused leadership style. Immediate or short notice availability. Compensation & Benefits Day rate

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays Our client is an ambitious, rapidly growing financial … support, including online sessions and group demonstrations Gather feedback and testimonials to showcase client success and improve the service Consistently meet targets for client retention and growing existing accounts Manage your day-to-day activities and pipeline in the customer relationship management system Work with Product

strength in their Account Management function. This is a pivotal role focused on driving growth, retention, and value across a well-established customer base. In this position, you’ll be managing a portfolio of long-term clients across multiple sectors including corporate, government, education, and healthcare. Your … employee safety and wellbeing through innovative technology. You’ll take ownership of achieving a consistent monthly revenue uplift, working closely with internal technical and customer success teams to ensure exceptional service delivery. It’s a role that offers real variety — from strategic account planning to consultative conversations that make

Our client are an international software company and are seeking to hire a senior account manager that will be responsible

company where you can develop your career further! About the Role: As an Account Manager , you will play a key role in driving client retention and growth. You will manage a portfolio of 60-70 accounts, working to ensure customer satisfaction and uncover upsell opportunities. With … deliver results. Key Responsibilities: Manage a portfolio of 60-70 accounts, ensuring retention and growth Provide excellent account management support to drive customer satisfaction and renewals Uncover upsell opportunities within existing client relationships Develop and execute strategic account plans to identify growth opportunities Accurately forecast sales

HealthTech sector. Build and manage a robust sales funnel, engaging customers through both digital and face-to-face channels. Lead the end-to-end customer journey, from opportunity identification to customer retention. Utilise a mix of traditional and digital business development techniques to qualify and convert new opportunities. … technical, sales operations, and marketing teams to deliver compelling HealthTech campaigns. Prepare and negotiate project proposals, briefs, and quotes, ensuring successful project delivery and customer satisfaction. Maintain accurate records using CRM systems and manage client relationships throughout the customer lifecycle. Regular travel to sites in North-East England

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights