76 to 100 of 140 Customer Retention Jobs in England

the Enterprise Account Director, you will promote, develop and grow new revenue streams, growing all accounts to over £100k per year in revenue. Client retention is the our clients biggest priority, so you will successfully negotiate annual contract renewals with increase/upsell or consultancy packages for key … were looking for: Proven track record in a SaaS/subscription environment (ideally data platforms or tech firms) with direct responsibility for increasing client retention rates Extensive client management experience including managing C-suite client relationships Strong business acumen Experienced in providing clear and accurate reports and forecasting more »

to work as part of the clients security operation ? A confident communicator at all customers levels along with an understanding of service and client retention issues. ? The ability to deal with complex technical problems under pressure. ? You must be a good communicator, in person and written correspondence. ? Keen more »

We’re recruiting a Customer Retention Specialist to join our innovative and successful team, based in Worthing (West Sussex). We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Salary range: £24,000 – £28,000 basic salary, dependent on experience. … Plus on target earnings (commission) £17k uncapped Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account Managers in our Sales Team. … With a helpful and professional telephone manner, the Customer Retention Specialist is tasked with calling existing customers to secure the contract maintenance renewal of that customer. Target driven and customer focused, they will build and maintain relationships with customers through regular contact by email and phone. more »

re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be responsible for … to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of our services. Conduct outbound calls to … experience with onboarding at Paynt, address any concerns and offer other additional products and services. Identify opportunities for upselling and cross-selling based on customer needs and preferences. Build and maintain strong relationships with customers by demonstrating empathy, active listening, problem solving skills and understanding when dealing with customers. more »

About Customer Lifecycle Management (CLCM) Team Our Customer Lifecycle Management team focusses on managing and predicting customer needs through the different vintages, pathways and points in time, both in their customer life with Barclays, as well as their life stages and differentiated financial need. They will … define the opportunities where we have the right to win throughout the customer lifecycle that includes acquisition, activation, deepening customer relationship, retention and win-back. The team are responsible for providing the correct level of check and challenge and ensuring all reasonable measures are taken so … BUK) remains consistently excellent at scale. What will you be doing • This is a leadership position, which reports directly into the MD Head of Customer Lifecycle Management (CLCM). The Customer Contact Optimisation Director will use customer diagnostics (emotional and functional needs) & behaviour analysis combined with model more »

Marketing Manager will... Design and implement targeted campaigns to engage the estate agent database. Collaborate with product and sales teams to identify customer pain points and develop effective content strategies. Analyse campaign performance to drive data-informed decisions and enhance future engagement strategies. Ensure retention efforts align with the brand voice and contribute positively to customer perception and loyalty. Manage communication channels to maintain consistent and engaging dialogue with the audience. Essential Skills: Proven experience in managing customer retention and engagement campaigns, ideally in B2B software or property markets. … skills to evaluate campaign effectiveness and adapt strategies accordingly. Excellent collaboration and communication skills for cross-functional teamwork. Creative problem-solving abilities to address customer challenges and improve retention. Deep understanding of customer journey mapping and targeted content creation. Benefits: Flexible working arrangements 25 days annual leave + more »

entering the digital landscape and offering full wireless systems. Our digital vision offers the following value propositions: Increased revenue for Hyfire partners through improved customer retention Increased profitability for Hyfire partners through improved resource management and allocation Ability to grow business from new opportunities by maximising resources … online technical support services and other digital solutions that can be integrated into existing and evolving ecosystems. Our work focuses on developing innovative, connected, customer centric and personalised products and solutions that nurture the evolution of the sectors where we play. Our Purpose Shaping a safer world through innovation. … Our Values Stay close to the customer: Listen carefully, delight and exceed customer expectations. Think digital: Continually grow and change. Challenge assumptions and grasp digital opportunities. Act transparently: Play to win, but not at the expense of the others. Be fair and honest in all that you do. more »

content manager and team, develop and implement link building strategies focused on achieving organic reach and SEO KPIs Maintaining the agency's high client retention rate by developing and fostering long lasting client relationships Working alongside SEO Head to expand the project base revenue to a retainer base more »

the extra mile Outgoing and presentable with the ability to build rapport Hardworking sales professionals committed to exceeding KPIs Responsibilities for Account Managers Include: Customer retention, cross-sell, and up-sell into existing customers Win new business logos Exceed monthly targets Professional telephone manner Attend customer more »

In sales, lots of organisations focus on targets, KPIs and profits. This business is truly different. They are friendly, family focused and very, very customer focused. * If you want to work in a fast growth £50m t/o company and focus on the important things like customer retention then this is the job for you * They have invested millions of pounds growing their business ; as a private business they are able to invest properly in technical engineering support as well as brand new facilities. * Incredibly strong technical support – the business invests in a robotics … Area Sales Manager who wants to work for a friendly, fast growth £50million turnover business with a focus NOT on KPIs but on deep customer relationships * A technical Sales Engineer, regional Sales Manager or Business Development Manager seeking sales jobs in the Nottingham, Derby, Mansfield, Newark, Grantham, Lincoln, East more »

secure organisations of all sizes, industries and locations with all their cybersecurity needs As a Renewals Manager, you will be responsible for exceeding the customer retention targets across their accounts. You will partner with the Head of Sales and CEO, to ensure that their customers are seeing … to day you'll be: * Working across multiples teams to secure renewals and close upsell opportunities within assigned territories * Forecasting and delivering against retention targets * Providing quotes and details to clients * A big part of the role is booking meeting/presentation between the CEO and the client. more »

and upsell of EV ChargePoint’s and Charge Cards to clients face to face. Identify and help to develop new lead generation partnerships. Increase customer retention and adoption rates by carrying out regular check-in calls. Develop your sales pipeline, managing your diary to keep them engaged more »

within the Incident Business Systems Team, supporting Senior Management, your role involves creating and enhancing new reporting and analysis using various systems to reduce customer detriment and business impact through swift and accurate analysis. Additionally, you'll assist the Incident Manager in building and overseeing the reporting and data … infrastructure for the Next Customer Service Online Operations across our contact centres. What you’ll be doing: Take ownership of report implementation from understanding and clarifying requirements through to development and implementation. Support project with expertise and knowledge of reporting systems advising of best practices and optimum set up … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and retention more »

and explain the benefit these have for a client Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Focus on building client relationships and using this to develop their understanding of the Microsoft … Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Desired Skills and Experience Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation … CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer more »

business opportunities, including potential markets, clients, and partnerships. Client Relationship Management Client Acquisition : Identify and approach potential clients to generate new business leads. Client Retention : Maintain and strengthen relationships with existing clients to ensure repeat business and customer loyalty. Customer Feedback : Gather and analyse client feedback … to improve service offerings and customer satisfaction. Proposal and Contract Management Proposal Development : Oversee the preparation of proposals, presentations, and bids for new projects. Contract Negotiation : Negotiate contracts with clients, ensuring favourable terms and compliance with company policies. Bid Management : Manage the bid process from inception to submission, ensuring more »

and operational challenges and provide expert recommendations through workshops and data analysis. Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention. Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations. Contribute to business development efforts … results Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.) Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »

for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »

a positive and value-driven experience for clients and foster long-term relationships, ensuring Corporate Solutions reaches outstanding customer satisfaction scores and client retention targets. You will act as a Subject Matter expert focusing on proactively reaching out to clients, remotely or in-person. Comprehensive training will … training on new product/workflows/enhancements Develop and execute strategies to reduce client churn, retain existing clients, and drive Net Revenue Retention Working closely with Sales/Account Managers to identify the opportunities to expand the accounts, and highlight at-risk situations Working with internal stakeholders … and represent any market-specific user needs and/or requirements Participating in ad-hoc projects with the view to improve client satisfaction, client retention and growth, education and internal workflow Minimum Qualifications Excellent written and verbal communication skills in English & German Previous B2B experience and proven ability more »

and expanding relationships with existing clients. You will leverage your understanding of Salesforce solutions to identify business opportunities and provide tailored solutions to meet customer needs. Responsibilities Develop and implement a strategic sales plan to achieve revenue targets and drive business growth. Engage with C-level executives and key … decision-makers to understand their business challenges and objectives. Conduct compelling product demonstrations and presentations tailored to customer needs. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Lead the contract negotiation process, ensuring favorable terms and closing deals to meet or exceed more »

Salary- up to £130 a day Duties: Develop proficiency and knowledge of the company's products and solutions. Work with Account Managers to activate customer subscriptions and increase & accelerate adoption of other products. Support customers on their journey from end to end. Participate in cross departmental projects to develop … our approach to customer activation and retention. Skills: Ability to build urgency in customers to activate and use their subscriptions. Effectively manage relationships with multiple external partners and internal sales teams. Proactively plan your time and act with speed to maximise performance. Ability and desire to learn while staying … verbal and presentation skills. Experience delivering software-based product on boarding or training. Displays tenacity and a ‘can do’ attitude to maximise reach across customer base while working autonomously. Someone focused on deeply understanding our customers’ pain points in order to deliver the most appropriate solution that meets our more »

over long hours. The experience we need: We're seeking an experienced SEO Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »

Internal Mobil by Moove accounts and supporting Mooves Account Managers. Responsibilities as our Internal Sales Representative are to: Focus on developing new and existing customer relationships, retention of existing trading accounts and acquisition of lapsed business Ensure knowledge of all internally managed accounts is thorough with sales … added value long-term sales approach Utilise technical advantages of a premium Mobil product in a competitive marketplace Responsible for profitable development and retention of new and existing customers Analyse, monitor and deliver upon defined KPI's Develop a comprehensive … knowledge of Mobil by Moove product strategy and technical advantages Work with the specialist marketing team, when required, to produce targeted communications, campaigns and customer programs Understand and effectively utilise the company's CRM system and ensure the Moove sales pipeline process is fully utilised and the required data more »

Customer Success Manager – Mixed Reality Projects Are you an experienced Customer Success Manager with a genuine passion for driving customer engagement? We're working with a globally recognised company, looking for a skilled Customer Success Manager to increase the usage of their innovative Mixed Reality solutions … They are dedicated to realising the potential of their clients and delivering excellence through an integrated suite of services. Why This Role? As their Customer Success Manager, you will play a pivotal role in shaping their customer success strategy. This is an exciting opportunity to establish a robust … customers derive maximum value from their solutions. You will have the chance to grow within the organisation and make a significant impact on their customer success initiatives. Key Responsibilities Develop and implement success plans tailored to customers’ business objectives, driving engagement and product adoption. Build and nurture strong relationships more »