1 to 25 of 42 Remote/Hybrid Customer Segmentation Jobs in England

Line Manages: Customer Success Leads, CSMs, Tech touch CSM and Migrations CAE Works with: Client Team, Sales Team, wider Artlogic team Location: London Term: Interim (15 months) About us Artlogic is a leading technology platform for the art world. Founded in 1989, Artlogic empowers over 6,000 galleries, dealers … shaping the future of how art is bought, sold, and managed, both online and in person. About the role Leading a newly formed Customer Success team (High, Medium, Low and Tech Touch Customer Success, alongside Migrations and two Team Leads) you will provide clarity, consistency and direction during ...

optimisation of our broadcast and automated CRM activity, working closely with the Senior CRM & Omnichannel Clienteling Manager to bring the wider CRM and customer retention strategy to life. You will play a key role in ensuring CRM activity is delivered accurately, efficiently and in line with the wider marketing … commercial calendar. You will also support customer segmentation, lifecycle activity, retention initiatives and CRM reporting, helping the business better understand and engage its customers across digital and retail touchpoints. You will be a key champion of the customer within the business, helping ensure CRM activity is relevant ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Telford/Hybrid The Opportunity I’m working exclusively with a rapidly growing UK consumer business that is building a strategic CRM and Customer Experience function across a portfolio of established DTC brands. This is an exciting opportunity for a CRM professional who wants to do more than manage … campaigns. You’ll play a key role in shaping how customer data, automation, segmentation and communications are used to drive retention, conversion and customer lifetime value across multiple brands. The business is currently undertaking a comprehensive CRM audit to understand its existing capabilities and identify opportunities ...

Customer Manager Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon. Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours. Our benefits are worth getting excited about... 50% staff discount, colleague social events and a paid … your Birthday, to name a few! We're looking for a customer-obsessed CRM & Customer Manager to lead the way we connect with, understand and engage our customers. From shaping our CRM strategy to uncovering insights that drive personalisation, loyalty and retention, you'll play a key role ...

Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

stores alongside our e‐commerce presence, we are seeking a Senior CRM & Omnichannel Clienteling Manager to build, lead, and scale a best‐in‐class customer strategy across all touchpoints. This role sits at the intersection of data, marketing, technology, and retail experience. You will own and lead the global … clienteling vision: driving customer lifetime value, personalisation, and seamless journeys online and in‐store, while preserving the brand’s luxury DNA. Job requirements 8-10+ years of experience in CRM, lifecycle marketing, or clienteling within fast‐paced, high‐growth environments. Strong background in omnichannel CRM, campaign management ...

keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that can genuinely influence what we do next. You might be exploring why certain customers visit more … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

impact within a growing data function The Role You’ll be responsible for turning complex data into meaningful business insight, helping stakeholders better understand customer behaviour, campaign performance and commercial opportunities. This is a highly analytical role suited to someone who enjoys solving ambiguous business problems, carrying out deep … dive investigations and delivering actionable recommendations. Key responsibilities include: Analysing customer, marketing and commercial performance data Supporting customer retention and engagement initiatives Developing customer segmentation and behavioural insights Identifying opportunities to improve ROI and customer lifetime value Delivering stakeholder-focused analysis and recommendations Investigating trends ...

Benefits Join a growing Data Science team within a large UK organisation investing heavily in Data & AI. This is an opportunity to work on customer-focused machine learning projects, help scale Data Science capabilities, and deliver models that create real commercial impact. The Company They are building a modern … Data Science function as part of a wider data transformation programme. With increasing investment in customer analytics and personalisation, the team is focused on developing scalable solutions that support business growth. The culture is collaborative, pragmatic, and centred on delivering value through production-ready machine learning. The Role Build ...

Customer & Marketing Data Analyst Birmingham Hybrid Working Permanent Up to £50,000 + 20% bonus The Opportunity We're recruiting a Customer & Marketing Data Analyst to join an established organisation and turn large volumes of customer and marketing data into actionable commercial insight. Working closely with Digital … Marketing, customer and commercial teams, you'll use SQL and BI tools to understand customer behaviour, evaluate marketing activity and identify opportunities to improve targeting, engagement and performance. This isn't just a reporting role. You'll investigate what's happening within the data, understand ...

Software Strategic Debt Manager (SDM) platform, supporting migration from Tallyman GRS to SDM. The role involves designing and maintaining workflow configurations, business rules, customer segmentation, and treatment strategies to ensure effective debt management and collections operations. The successful candidate will work closely with business and technology stakeholders … financial services industry.* Experience working with Tallyman GRS or other enterprise collections and recoveries platforms.* Solid knowledge of workflow configuration, business rules engines, customer segmentation, and treatment strategy management.* Experience designing, implementing, and optimizing collections and recovery strategies to improve operational performance.* Proven ability to support collections platform ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

days a week) Job Overview: We're looking for an experienced, strategic CRM Manager to lead the next phase of our customer lifecycle and email marketing strategy. As CRM becomes increasingly central to how we engage, retain, and grow our customer base, you'll own the development … sophisticated strategy that moves beyond campaign-based email to data-driven customer journeys across the full lifecycle. You’ll shape how we communicate with customers from onboarding and activation through engagement, retention, renewal, and win-back - using segmentation, automation, and experimentation to ensure the right message reaches ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead ...

join their marketing team on an 8-month fixed-term contract. This is an exciting opportunity to play a key role in enhancing customer engagement, optimising marketing automation, and driving impactful lifecycle marketing campaigns across a diverse customer base.With a strong focus on innovation and customer experience … data, and campaign execution. Your new role As CRM Marketing Specialist, you will take ownership of CRM and lifecycle marketing initiatives, helping to maximise customer engagement and improve marketing performance through Salesforce Marketing Cloud.This is a highly visible role where you will influence stakeholders, manage multiple projects ...

contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed … sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Amazon Connect Solutions Consultant . We look for people with the right cultural fit having what ...

connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. Help leading brands make smarter, data-driven marketing decisions using Morrisons … customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning by uncovering customer trends, behaviours, and opportunities. Showcase the value of Morrisons Media ...

connect, sell and grow. About the role We are looking for a Senior Insight Executive to join our Morrisons Media Group (MMG) Team. Turn customer and campaign data into actionable insights that shape brand strategy and marketing investment. Help leading brands make smarter, data-driven marketing decisions using Morrisons … customer insights. Become the subject matter expert for MoreViu, Morrisons' customer insight platform, driving its adoption across the business. Deliver insight-led recommendations that identify growth opportunities and improve campaign performance. Support strategic planning by uncovering customer trends, behaviours, and opportunities. Showcase the value of Morrisons Media ...

you. Taylor & Francis Group is offering an exciting opportunity for an experienced analyst to join our Marketing Analytics Team. We are looking for a customer‐focused individual who can transform data into compelling narratives. As a key contributor, you will play a crucial role in shaping data‐driven strategies … supporting stakeholders, and enhancing overall marketing performance. Key Responsibilities: Source, clean, and transform data from various sources Produce customer segmentation models for marketing purposes Analyse customer behaviour to provide actionable insights Develop and maintain marketing dashboards to track key performance indicators Assist marketing teams to design ...

subscription products and user lifecycle. In this role, you will dive deep into subscriber behavior and churn patterns, develop models to project customer lifetime value, and help drive strategies to improve retention. You’ll work closely with our Growth, Product, and Editorial teams to ensure data-driven decision-making … action. Requirements What You Have You have 5+ years of experience in data analysis or data science, with a focus on user lifecycle, customer analytics, or subscription metrics. You bring advanced SQL skills and are comfortable querying and manipulating large datasets in a cloud data warehouse environment. You have ...

drive client activation, retention and revenue growth. What you’ll be doing Own the end-to-end B2B CRM strategy, translating customer lifecycle and commercial goals into a communications roadmap. Be genuinely AI‐native: fluent with AI tools for copywriting, personalisation, QA and workflow automation, and always looking … drafting and variant testing. Manage the communications calendar day‐to‐day, shipping campaigns including product updates, feature announcements and newsletters on schedule. Build audience segmentation with Data, Product and Revenue, using AI tools to surface behavioural patterns that sharpen targeting. Run a continuous testing programme across messaging, channels ...

data-led approach to decision-making across the business. Move quickly from idea to insight, testing hypotheses and delivering clear recommendations. Support analysis including customer segmentation, predictive modelling, cohort analysis and customer lifetime value modelling. Look for new ways to use data to solve real commercial problems. … Data-Driven Culture Maintain and develop reporting models and BI solutions. Enable self-service analytics across the business. Partner with Marketing to support customer data and insight. Help make data more accessible and useful to people across Hush. What We’re Looking For We’re looking for someone with ...

solutions. Since 2006, we have helped businesses optimise marketing and operations by combining AI with business and tech expertise across four domains: Marketing Effectiveness, Customer Analytics, Operational Excellence, ESG & sustainability. With in-house teams and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made … clients, from data strategy and collection to modelling, insights, and activation. Apply econometrics, regression, Bayesian statistics, and machine learning methods to analyse marketing and customer data. Collaborate closely with Managers to understand the project scope, structure, analytical approaches, manage operations and ensure timely delivery. Build dashboards and visualisation tools ...