26 to 50 of 620 Customer Service Jobs in England with Remote Work Options

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »

Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A …/B testing. Managing the trading on Marketplaces including the upload of products, marketing campaigns and service level attainment. Leading the holistic traffic management and digital marketing campaigns across all digital marketing channels to achieve sales targets. Leading and mentoring a team of ecommerce professionals. Fostering a collaborative and more »

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … and more. They are now seeking a UX/UI Designer to join the team and contribute to their mission of delivering the best service possible to their customers. The Role As a digital-first FinTech company, they are looking for a talented UX/UI Designer to help … your unique design expertise. Collaborating closely with the Design team and the wider business, you’ll play a key role in enhancing the overall customer experience, making it one that users are excited to engage with. About You They value creativity, tenacity, and being an all-around good human more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Media’s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »

sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

strategy. To be successful in this role you will need to be methodical, organised, and adaptable to changing priorities. You also must have excellent customer services skills. And be able to develop relationships with people quickly. You will be: A self-motivated individual with the desire to succeed Have … a firm understanding of diagnostics and the NHS Diligent and care about the service they deliver to patients and clients The subject matter expert for each of the services that you are engaging with. Able to naturally and quickly build strong and effective working relationships with clients Methodical and … in your IT skills Enthusiastic to learn new skills and develop professionally Relationship centred Motivated to ensure their clients and candidates receive the best customer service Have a clear understanding of the NHS and Insourcing landscape. Both roles have elements of home working, I am looking to speak more »

for the successful resolution of problems. and refining our test schedule, working with the Programme Team and the Delivery Managers of each module (rents, customer services, allocations, estates etc) as lead for testing sessions; managing the execution of the test schedule, coordinate testers, guiding them through the process, and more »

Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive, engaging work environment. About the Company: The client is a UK and wide … enable ticket resolution. • Regular maintenance and patching of infrastructure, endpoints, and servers. • Escalate calls when necessary and ensure appropriate teams are aware. • Conduct onsite customer visits as required. • Demonstrate a customer-first approach to support. • Communicate confidently and professionally with customers at all levels. • Prioritize tasks effectively and … contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server (2012 Onwards) ○ Microsoft Azure (Maintenance, configuration, and monitoring) ○ Microsoft Exchange (Beneficial) ○ Microsoft Office 365 (Maintenance more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … are looking for? You will be able to provide a high level of software design output through a thorough understanding of internal/external customer and regulatory requirements. You will have experience of Full Lifecycle Projects for a range of process applications within Pharmaceutical and Other Process Manufacturing. Provision … of the design & development of PLC Code from concept (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key. Travel to customer sites to carry out site commissioning activities (SAT), post installation support or customer training is an essential requirement. In addition, you will provide a high level more »

Job title: Service Delivery Manager 📌 Location: Egham, Surrey, UK 💰 Salary: £45,000 per annum (DOE) 🕔 Working hours: 35 hours a week, flexible between 8:00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required 👋 Reporting to: Head of Testing & Service … and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents. As a Service Delivery Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure … Procedures where required with self-initiatives. You will also be responsible to ensure Live issues are followed up and fixed within SLA’s. Preparing service review reports, and working closely with relevant departments and stakeholders to report Issues when required. Key responsibilities include: Work with DevOps enabled cross-functional more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The primary purpose of the Technical Field Service Engineer is to deliver on-site technical support across the complete range of LES sold Mitsubishi Electric products, both current and existing. On-site … generally provided in four key areas which are commissioning, health checks, fault finding and investigative works. Our goal is to deliver exceptional levels of customer service and to be a solutions provider in all areas of the role. The role requires a good level of technical competence, industry … Perform all key activities in-line with department standards and company principles. Proactively manage your calendar and bookings to ensure the highest level of customer satisfaction post visit. Effectively problem solve ensuring each activity results in clear conclusions and recommendations. Produce concise, well written technical reports that are submitted more »

and mitigated; Ensuring that credit business is processed in an efficient and timely manner; Excesses are properly monitored and reported; and A high-quality service is provided at all times to the Front Office lending teams. Responsibilities Credit Risk Check credit applications for accuracy, completeness and compliance with Credit … s reports (Valuation, Legal [including Report on Title] and Project Monitoring Surveyor). Sound loans administration and credit risk experience at Assistant Manager level. Customer service skills. Communication skills. Numerical accuracy. Evaluation and analysis skills. Ability to identify and deal with problems/issues arising from due diligence. more »

We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and end … to-end customer lifecycle experience) and marketing technology enablement. You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution definition process … and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation. Salary: £120 -130k + Bonus Hybrid - 2 days a week in our Southampton or London office. Responsibilites: Play an active role in strategic account development for an more »

unexpected behaviours and answers questions about the Zest application and platform. Key responsibilities Coordinate and administer queries in the Zest helpdesk system Respond to customer enquiries within Service Level Agreements, communicating work estimates and any associated costs Provide proactive and timely updates and effectively managing and progressing allocated … data protection Responsibly handle, classify and manage all information, whether internal or received from external parties. Ideally you'll possess the following qualifications Proven customer service experience A self-starter, with an aptitude for learning and a keenness to progress Excellent time management skills and an ability to more »

a leading organisation that offers great financial incentives and career development opportunities? We may have the perfect role for you! The Company: A full-service tech solutions provider. Global leaders in their industry. Rapid growth due to continued success. Progressive employer with promotion and incentive opportunities. Package … offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport with clients, thinking on your feet and problem-solving. Work alongside an assigned mentor to maximise your … potential and accelerate your career development. About You: Experience in a client or customer service role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time management skills. Capability to work effectively as part of a team. more »

join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »

warm calls, up- and cross-selling) establishing and reinforcing translate plus’s position as the client’s strategic language partner of choice, guiding the customer through the sales funnel. ensuring a high level of customer satisfaction. presenting innovative, effective and compelling solutions to our clients’ and industry’s … with the purpose to build and nurture relationships with key decision-makers across various business areas. Conduct calls and meetings in a professional and service-oriented manner to discuss requirements in-depth, establish best practices and next steps; meetings can take place online or in-person depending on the … monitor and report on high priority activities to Sales Management, including forecasting revenue streams, progress on business opportunities and conversion rates, implementation processes, new customer satisfaction etc. Qualifications Skills and experience required for the Business Consultant position: Excellent written and verbal communication skills (English) 2/3 years of more »

other marketing-led channels. The role will take enquiries from initial contact through to completion of a sale and remain in contact with the customer post-sale to maximise opportunities for upselling from our range of add-on and consumable products. The role will also have a key place … such opportunities through to order receipt and payment. Qualify all inbound enquiries to website, sales inbox, or trade shows. Call upon support from marketing, customer services, or product specialists to satisfy customer enquiries. Establish Budget, Timeline, and Authority for any Opportunities arising. Issue quotations, follow-up according to … team guidelines, and close Opportunities as lost/won as appropriate. Work with the customer service team as needed to process and complete Orders. Promote relevant upsells, cross-sells, or consumables to recently purchased customers. Seek reviews, case-studies, and testimonials from customers with noteworthy applications. Report on more »

client , a groundbreaking European innovator of AI, robotics and Optical sorter technologies for the waste management sector is looking for a highly motivated Field Service Engineer to continue their expansion in the UK and Europe. As a trusted partner of waste management organisations you’ll provide vital on-site … should be a determined and hungry problem solver who enjoys finding solutions to electro-mechanical and robotic issues with a keen focus on the customer experience, willing to make a decisive impact on the success and expansion of a company that innovates in a sector that is in its … below the key responsibilities of the position : Performing scheduled systems monitoring via alerts and dashboards monitoring. Carrying out maintenance during monthly visits to different customer sites across the UK and mainland Europe. Undertaking complex diagnostics using specialist software tools, including pre diagnostics , which involves discussing client issues with them more »

passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in … Croydon, Dover, Leighton Buzzard, Maidstone , Lakeside, London, and Sevenoaks with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. Choosing Howden means choosing growth … based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. more »

give admin support to the day teams Working in a fast paced environment, with Entertainment and Music clients advantageous Maintain the outstanding level of customer service provided by the ‘day’ team Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel and all ground more »