126 to 150 of 2,927 Customer Service Jobs in England

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

availability of clients' data, acting as the primary liaison for cyber security within the IT Department. Using advanced technical expertise and a commitment to customer service, the Cyber Security Team Leader will ensure a secure infrastructure for both company and customer data. Key Responsibilities: Oversee daily operations … risk analysis and assessments, the CIA triad, social engineering, cryptography, confidentiality issues, and incident response best practices. Operate within an ITIL V3 and ISO27001 service delivery framework. Manage relationships with stakeholders. Work to meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Strong communication and more »

Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … in-depth technical and sales training, including working towards gaining your CISCO CCNA certification. This is a challenging graduate role with responsibility for managing customer’s technical requirements from a very early stage and so successful candidates will be able to apply themselves right from the off. You will more »

of engineers, and promote environmental sustainability. About the Job: The Keysight Global Services Organization is organized around customers with region teams focused on understanding customer requirements and offering a full services portfolio to meet their needs. The teams are supported by global platforms focused on providing integrated customer … where technical and engineering experts can thrive and develop in our dynamic environment. We are looking for someone with a passion for providing great customer service experience, experience of people management, who will motivate and engage employees and who cares about meeting and exceeding business goals. Someone who … reports. What we offer: Market competitive benefits Yearly bonus Medical plan Work in a friendly and respectful environment Training and development programs Responsibilities: great customer experience through elevated Operations performance, manages customers’ requirements, priorities, working with business development and sales teams to understand customer needs and requirements. relationship more »

in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The primary purpose of the Technical Field Service Engineer is to deliver on-site technical support across the complete range of LES sold Mitsubishi Electric products, both current and existing. On-site … generally provided in four key areas which are commissioning, health checks, fault finding and investigative works. Our goal is to deliver exceptional levels of customer service and to be a solutions provider in all areas of the role. The role requires a good level of technical competence, industry … Perform all key activities in-line with department standards and company principles. Proactively manage your calendar and bookings to ensure the highest level of customer satisfaction post visit. Effectively problem solve ensuring each activity results in clear conclusions and recommendations. Produce concise, well written technical reports that are submitted more »

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. If this is potentially of interest to you, please either contact me direct or forward a copy of your CV on more »

As a fast-growing technology company that provides innovative SaaS solutions, they engage with the market to ensure they have a laser focus on customer value creation and extensibility. Following their recent first close of a US$10 million funding round, they continue to grow and innovate in this … product culture. clear competitive advantages and moats validated globally by some of the largest operators and transit agencies. They pride themselves on delivering unparalleled service, driven by innovation and excellence in complex problem-solving. Their Team consists of industry experts, analytical thinkers, and problem-solvers. Your expertise and forward … Honest communication internally and externally. Transformative: Pioneering industry transformation. Empathetic: Understanding and valuing our customers and team. The Role Reports to: Global General Manager - Customer Success The purpose of the Customer Success Manager is to lead the deployment of BetterFleet’s charge management system (CMS) at various customer more »

Field Service Engineer – South London Area The role of Field Service Engineer is to provide product support, service, test and repair of the full range of ENVEA equipment across Customer sites in UK. The role may also require training customers in correct use and maintenance of … their product and telephone support as necessary. Other duties may include feeding back knowledge and experience to support development of best practice within the Service Department. Responsibilities: Provide service and support to your allocated cluster of sites, including all associated documentation & paperwork using company reporting/knowledge/… ticketing software/database. Travel to customer’s industrial sites to repair, commission, calibrate, service and fault find (to board level only) ENVEA products. Provide advice to customers to help them configure systems for their applications and diagnose on site problems. Provide customers with up to date and more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

personability of a smaller business. We are a people-first culture. In fact, our customers tell us that we build the best people and customer relationships in the business. With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are … proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements. With c 80 employees, the Dalkia group centre has HR, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. … We provide technical expertise, governance, policy, guidance, and support to the business units to provide a high-quality service to their own people and their clients. Roles in the centre work closely with Executive team to shape and deliver our strategic goals but also partner with the business functions more »

Team Leader, you will be responsible for managing and coordinating the activities of the NOC team, ensuring the timely resolution of network incidents, handling customer projects, and driving continuous improvement initiatives to enhance operational efficiency and reliability. Position near Guildford : 2 days a week in the office Core Responsibilities … Maintain a high level of customer service and business integrity. Be presentable in both appearance and manner. Act as an ambassador for the company at all times. Observe and abide by Information Security Policies. Promote the business and identify additional sales opportunities. Provide inter-departmental assistance, remembering that … and manage the NOC team, providing guidance, direction, and mentorship to ensure the team's success in meeting operational objectives and delivering high-quality service to customers. Oversee the monitoring and management of customer network infrastructure, including routers, switches, firewalls, servers, and other network devices, to ensure optimal more »

us on this thrilling mission. Are you ready to be part of something extraordinary? What you’ll Do We are currently looking for a Customer Success Manager with a successful track record of account management and understanding of the media/creative agency industry within healthcare to join the … team! You will be responsible for maintaining ongoing customer relationships and networking, successful implementation , campaign renewals and feature upsell , contributing to sales , onboarding , training clients, minimising churn and ensuring timely and profitable results for both our customers and Doceree. As a technically savvy young professional with a strong drive … for results, you will be able to provide insights on client-to-business interactions, improve customer experience through product support, handling customer complaints and requests. Own client relationship management to drive measurable financial and strategic results for our clients ( pharma brands, media/creative agencies , and enterprise technology more »

Product Manager who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a deep … the development of product strategy, ensuring alignment with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support … of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain points and utilize market trends to inform product more »

managing and maintaining core business applications within PFEW. The current setup of PFEW includes a range of Dynamics 365 modules including: Dynamics 365 Sales, Customer Service, Marketing, Navision, Finance and Operations. Additionally, there are bespoke applications within these modules that integrate with Power Platform components such as: Canvas … will also be responsible for admins of other applications, utilised within the organization. The Lead Dynamics Administrator will provide subject matter expertise when diagnosing service desk incidents and finding solutions for their successful resolution. Close collaboration with PFEW project teams is also expected to ensure the successful delivery of … contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more…. more »

Advanced Planning and Scheduling (APS), Manufacturing Operations (MOM), Quality Management (QMS) and Factory Automation solutions. Eyelit Technologies has delivered unmatched results for a global customer base in the manufacturing industry using cutting edge technology and advancements in AI, ML and optimization. MESTEC provides a suite of manufacturing management tools … including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times. What you will be doing : Support and maintain existing software … and customer solutions – working to maintain target ticket backlog, issue response and resolution and ultimately customer satisfaction Specifying, developing, and testing interfaces to third party systems – enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements more »

customers the freedom and assurance they need, we’ve made sure growth is a given – professionally and personally – so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements: Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »

and resilient, maintaining a problem-solving mindset to devise strategic solutions. You will also be an excellent communicator as you will need to provide customer service to end-users, sharing knowledge and information between developers, and collaborating with team members. A crucial element of this role is to more »

in technologies such as Unity, WebGL, Three.js, and Flask. • Coding skills in JS, Rust, Python, C#. • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Expert ability to work independently and manage one’s time. • Expert mentoring skills necessary to provide support and constructive more »

strategy. To be successful in this role you will need to be methodical, organised, and adaptable to changing priorities. You also must have excellent customer services skills. And be able to develop relationships with people quickly. You will be: A self-motivated individual with the desire to succeed Have … a firm understanding of diagnostics and the NHS Diligent and care about the service they deliver to patients and clients The subject matter expert for each of the services that you are engaging with. Able to naturally and quickly build strong and effective working relationships with clients Methodical and … in your IT skills Enthusiastic to learn new skills and develop professionally Relationship centred Motivated to ensure their clients and candidates receive the best customer service Have a clear understanding of the NHS and Insourcing landscape. Both roles have elements of home working, I am looking to speak more »

We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and end … to-end customer lifecycle experience) and marketing technology enablement. You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution definition process … and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation. Salary: £120 -130k + Bonus Hybrid - 2 days a week in our Southampton or London office. Responsibilites: Play an active role in strategic account development for an more »

with Sales and Marketing teams. and update forecasts weekly, communicating changes promptly. monthly forecast accuracy and implement improvements. daily queries from Inventory Planning and Customer Services teams. with customers' supply chain to enhance demand planning. stock levels during promotional activities. reliable forecasts of customer order requirements. Qualifications: in more »

Research Centres? Working within the MLC Informatics Group at MRC Harwell, the successful candidate will play a crucial role in leading and supporting the service desk team, providing exceptional support to end users. In this post, you will be managing and leading a small in-house service desk … engineering team, fostering a positive and collaborative working environment. You will be mentoring team members and organising the day-to-day running of the service desk, ensuring that incidents and service requests are fulfilled optimally, whilst also providing direct hands-on assistance with ticket resolutions. You will have … wide range of skills and domains, in a collaborative and friendly environment. Main Duties/Key Responsibilities Management of a small local team of service desk analysts Ensure adherence to local service desk processes, procedures and policies Identify areas for continual improvement in processes, resource allocation and services more »

to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This … redirect queries and/or issues as required to the appropriate internal team(s) and/or vendor(s) Provide timely updates to the customer regarding the status of their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage … Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as directed by the Team Lead and Provide deeper analysis with some assistance from seniors to solve call tickets Provide support to customers regarding the problem-solving processes Update customer data more »