Customer Service Jobs in England

151 to 175 of 2,928 Customer Service Jobs in England

Senior .NET Consultant - Managed Services

Manchester, England, United Kingdom
Version 1
has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »
Posted:

Mechanical Electrical Engineer

Birmingham, England, United Kingdom
Artemis Chase - Space Talent
maintenance to ensure high performance and reliability. Generate and present data reports to the Facilities Manager. Conduct risk assessments and identify potential threats to service delivery. Drive continuous improvement in productivity and quality within the Facilities team. Collaborate with Security to manage access control. Coordinate with Change, Architecture, Professional … and IST delivery. Strong organizational and prioritization skills. Knowledge of crisis management and command control. Excellent technical report writing skills. Team player with strong customer service skills. Flexible working hours and a full UK driving license. Desirable: SC Security Clearance IOSH qualification General Requirements: Exceptional communication skills. Experience more »
Posted:

Systems & Database Analyst

Tyneside Area, United Kingdom
Harlow Printing Limited
solutions cover healthcare, councils, police, local authorities, schools, and universities in the public sector as well as private sector organizations. Our central focus is customer service and our aim is to provide high quality products and solutions. We have provided these solutions for over 75 years and have … devices. Collaborate with colleagues to resolve network connectivity and security-related concerns. Monitor network performance, diagnose problems, and implement necessary fixes. Manage and process customer supplied data for direct mail projects within current GDPR standards. Provide assistance to shop floor workers when they are unable to resolve software related more »
Posted:

Cyber Security Engineer

Somerset, England, United Kingdom
Capula
Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and …/800-82, ISO 27001, IEC 62433, HSE OG-86, NIS-D etc. Experience and good understanding of Capula’s capability, markets and service offering. Able to demonstrate stakeholder management and the ability to develop effective relationships at all levels. Build and maintaining strong relationships with internal and external … customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering environment, meeting specific accountabilities. Experience with the design and delivery of Operational Technology Target more »
Posted:

Venue Sourcing Specialist

Wiltshire, England, United Kingdom
Hybrid / WFH Options
Blank Space Recruitment
with clients in a wide range of sectors offering full event planning from concept to completion. As well as this their venue sourcing teams service small to large scale complex venue and accommodation bookings for events across the globe, with dedicated and long standing client and venue partnerships. The … have a passion for events and be keen to working within a busy and fast paced role. We are looking for excellent client/customer service experience as well as strong attention to detail and systems admin skills. Would suit an event manager looking for less travel. Role more »
Posted:

Help Desk Administrator

Enfield, England, United Kingdom
Kayman Recruitment
Help Desk Administrator Enfield, EN3 Up to £30,000 Office based role - Immediate start available Experience working within Facilities? Outstanding Customer Service and Administrative ability? Looking for an Office Based role in North London? Kayman Recruitment are partnering with a well established building services company, based in Enfield more »
Posted:

Head of Ad Operations

Greater London, England, United Kingdom
Footballco
with the team ensuring successful campaign implementation and performance and proactively think about potential roadblocks to meeting campaign performance goals Verify technical specifications, QA, service and troubleshoot complex ad creative. Evaluating the team structure, Sales alignments, and support needs based on business requirements while upholding structure and process in … key reporting metrics for upper management What You Have: At least 5 years experience leading an ad operations function who supports a global and customer service-focused organization. Experience using CRM, OMS, ad server (GAM) and third party tech solutions Able to proactively troubleshoot technical issues and problem more »
Posted:

Service Improvement Analyst

Watford, England, United Kingdom
Hybrid / WFH Options
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies for the role of a Service Improvement Analyst . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users … on any device! What You Can Expect Type - FTC until June 2025 Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience … and delivering high standards of customer satisfaction and continually enhancing processes. Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean more »
Posted:

3PL Transport Commercial Manager

Boston, England, United Kingdom
Loom Talent Limited
Managing a Transport team of c.5 Planners & Admin's Ensuring commercial arrangements are aligned, whilst managing core, contracted SLA's are achieved. Ensuring excellent customer/end user service expectations are not only met, but exceeded. Leading the annual budgetary build and forecast related to your department. Responding … to various day to day and seasonal logistical challenges are effectively managed. Influencing at all levels to ensure the right balance of service and cost are attained. Ensuring safety first culture is led through example. Leading the Logistics strategy for network optimisation and continuous improvement. Working in partnership with … the internal Finance stakeholders to manage costs and related variance analysis feeding into the business reports. Supporting key internal stakeholders including Site Operations, Customer Services, Sales, Finance, and Logistics Service providers to deliver the most optimum service at the best possible cost. The Candidate: The successful candidate more »
Posted:

Field Services Engineer

Hertfordshire, England, United Kingdom
Kingspan Water & Energy
This is an excellent opportunity for an experienced field service engineer where you will play a vital role in helping to deal with the demand of work, get great training and earn with overtime. This is a customer facing role that requires strong communication, technical ability and delivering … tasks using PDA software provided. Advise line manager and scheduling department if you will have a problem getting to a job allocated to ensure customer is informed and advice why this event has occurred. Ensure customers are contact first thing with ETA and keep up to date of any … used in line with procedures to complete a task ensuring at all times parts are pre-paid when dealing with an end-user; Excellent customer service at all times and discuss with customer on all recommendations onsite including service plans and upgrade options and note these more »
Posted:

Technical Support Engineer

Gateshead, England, United Kingdom
Central Employment
of PowerBI qualifications (six months) Driving Licence - Required due to travel across local sites What You'll Gain: Learning Culture: Access to a subscription service for continuous learning and skill expansion. Career Growth: Opportunities for personal and professional development in line with the company's rapid expansion. Dynamic Environment … company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft) for new and existing clients. Set up clients with customer service software systems, infrastructure, and hardware. Ideal Candidate Profile: Excellent communication and interpersonal skills. Proficiency in contacting customers via Microsoft Teams, phone, and … email. Self-motivated with the ability to thrive under pressure. Good experience in a service desk capacity Experience in troubleshooting complex software systems. Strong analytical mindset and exceptional attention to detail. Ready to Make an Impact? Join this exciting North East growth success story by submitting your CV today more »
Posted:

Staff Software Engineer (Embedded)

Cambridge, England, United Kingdom
Hays
and fluency in English. Written and spoken fluency in English Team collaboration and outstanding problem-solving skills. Proven ability to execute engineering deliverables. Strong customer service mindset, delivering quality on time. Fluent communication for effective collaboration. Self-motivated, strong planner, adept at balancing priorities. Excellent motivational skills in more »
Posted:

Talent & Engagement Partner

Manchester Area, United Kingdom
Hybrid / WFH Options
The Fragrance Shop
Quarters, Trafford Park, Manchester. Is it for me? If you join us, you can immerse yourself in a company that takes pride in exceptional customer service, providing fragrance and beauty products tailored to our customers' desires. At our vibrant workplace in the new state-of-the-art Head more »
Posted:

Senior System Developer

Oxfordshire, England, United Kingdom
Hybrid / WFH Options
University of Oxford
To be successful in this varied and interesting role, you will need to be someone who strives for excellence and enjoys providing high quality customer service, whilst also ensuring what you deliver is completed in a safe way. You will have great communication skills and be confident in more »
Posted:

Business Development Director - Hybrid

London, England, United Kingdom
Hybrid / WFH Options
translate plus
warm calls, up- and cross-selling) establishing and reinforcing translate plus’s position as the client’s strategic language partner of choice, guiding the customer through the sales funnel. ensuring a high level of customer satisfaction. presenting innovative, effective and compelling solutions to our clients’ and industry’s … with the purpose to build and nurture relationships with key decision-makers across various business areas. Conduct calls and meetings in a professional and service-oriented manner to discuss requirements in-depth, establish best practices and next steps; meetings can take place online or in-person depending on the … monitor and report on high priority activities to Sales Management, including forecasting revenue streams, progress on business opportunities and conversion rates, implementation processes, new customer satisfaction etc. Qualifications Skills and experience required for the Business Consultant position: Excellent written and verbal communication skills (English) 2/3 years of more »
Posted:

Regional Service Manager

London Area, United Kingdom
PCCW GLOBAL Limited
The Regional Service Manager (RSM) is responsible for providing customer with a single point of contact within PCCW Global for all service related issues. The RSM is also responsible and accountable, at an operational level, for all services delivered to the customer. The RSM will work in … close cooperation with the account manager for the customer, providing a service oriented/customer advocate element of support to the account team structure. You should have a telecom background, with previous experience working with large multinational companies in a service management type role. What are … you expected to be doing Commercial minded, develop and maintain a positive, productive long term working relationships with the customer Conduct Service Reviews by meeting with customers to review services performance and operational services issues Work in close collaboration with sales and account management to position PCCW Global more »
Posted:

Service manager

Rugby, England, United Kingdom
PRAMAC
global provider of power generation solutions, offering a wide range of products including generators, lighting towers, and handling equipment. We are seeking a skilled Service Manager to join our team. The Service Manager will be responsible for providing on-site technical support, maintenance, and repairs for Pramac equipment … ensuring maximum uptime and customer satisfaction. Key Responsibilities: Lead and manage the service department, including field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity. Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish … service standards and performance metrics, and monitor team performance against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions more »
Posted:

Service Engineer

Chester-Le-Street, England, United Kingdom
Hybrid / WFH Options
NRG
Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »
Posted:

Legal Receptionist

London Area, United Kingdom
NEC Software Solutions
NEC operates a managed service contract for London Tribunals which includes the provision of a high quality front of house reception team, based at London Tribunals’ hearing centre at Chancery Exchange in Holborn. We have a vacancy within this team and are looking for a motivated, conscientious and friendly … by the London Local Authorities and Transport for London. London Tribunals is one of the busiest tribunals in the country, providing an independent appeals service to around 60,000 people each year. This role plays a key part in delivering excellent customer service across London Tribunals. You … small team and be the initial point of contact for the public attending appeal hearings. In this role you will provide a high quality service to independent adjudicators, colleagues across administrative and processing teams as well as the public attending the hearing centre. You will work within a set more »
Posted:

Senior Service Desk Engineer

London, England, United Kingdom
Hybrid / WFH Options
iO Associates - UK/EU
Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you … your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels of … 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding and subject matter expertise of Microsoft 365, Windows Server Technologies, Exchange Online, Active more »
Posted:

Fibre Engineer in Southampton

Southampton, England, United Kingdom
Circet IRE & UK
working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »
Posted:

Information Technology Support Technician

Peterborough, England, United Kingdom
The ONE Group Ltd
time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate about helping people and offering them support to resolve their IT issues. Would you like to work as part … hardware components would be ideal good understanding of virtualisation tools, such as VMware or others would be advantageous with network protocols and troubleshooting good customer service skills both over the phone and face-to-face positive mindset and can-do attitude willingness and ability to learn and pick … have dealt with before problem-solving and troubleshooting skills Benefits include: days annual leave plus bank holidays enrolment pension scheme parking care scheme in service benefit What separates this support role from others is the variety of tasks that you will be able to get involved in being part more »
Posted:

Claims Adjuster, Cyber

London Area, United Kingdom
CFC
experienced claims professional is required to further strengthen CFC’s claims team and to ensure that CFC continues to deliver a high quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience in cyber and technology claims. This … loss to settlement within the scope of CFC’s delegated authorities. Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service. Actively work with a panel of response vendors during claims incidents. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant … a candidate who is passionate about all things Cyber and Cyber Security. You will also have; Experienced at dealing with external stakeholders in a customer service or consultancy environment The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing more »
Posted:

Applications & Development Engineer

Dartford, England, United Kingdom
Brigade Electronics Group Plc
for an Applications Engineer to work at our brand new site on the Questor Estate, Dartford within the Engineering team. Key Responsibilities • Providing exceptional customer service and a proactive approach • Product application and technical support to customers and colleagues on exciting and new product development, biased to Aftermarket … Fleet business throughout Brigade Group. • Troubleshooting and customer support • Applications engineering • Preparation of application documentation including CAD technical drawings, specifications, and installation instructions • In house assembly/modification of products • Preparation, maintenance, and reporting of technical detail for application installations/projects. • Support the development of an applications database … per month • Pension – Up to 5% matched • Private Medical Heath via Benenden Health • Eyecare Vouchers + Vouchers for Glasses • 4 x Death in Service • Employee Assistance • 25 days (Increasing by 1 day every 2 years) Please find the full job description and candidate privacy policy on the career page more »
Posted:

Solution Account Executive

London, England, United Kingdom
Adobe
Value Consultants, Marketing, Deal Desk, Legal) to navigate the client’s account. Goal oriented Proven track record of hitting/exceeding quota and meeting customer service scores. As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized more »
Posted:
Customer Service
England
10th Percentile
£22,500
25th Percentile
£25,125
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500