1 to 25 of 72 Customer-Centric Approach Jobs in England

Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and written communication skills with a customer-centric approach. Tools Familiarity: Experience with ticketing systems, CRM tools, and remote support tools. Independence: Ability to work independently, prioritize tasks, and manage more »

Drive technical validation and testing processes (often with partners) to ensure product performance meets or exceeds customer expectations. Champion a customer-centric approach by gathering insights, conducting user research, and analyzing market trends to inform product decisions. Work closely with stakeholders to more »

solutions, such as Intune or AirWatch. Solid understanding of basic networking principles and protocols. Excellent problem-solving skills with a proactive and customer-centric approach. Willingness to travel to European offices as needed (approximately 20% travel). Experience working in a multinational or global organization. Familiarity more »

insights to steer a market-driven product roadmap. Accountable for product and engineering delivery timelines. Leadership & Culture Building: Inspire a customer-centric culture across product, engineering, and DevSecOps teams. Promote a collaborative, Agile environment where the team is encouraged to innovate and respond swiftly … all relevant stakeholders. Agility in Action: Emphasising adaptability and continuous improvement. Empowered Voices: Encouraging contributions from all team members to foster innovation. Customer-Centric Development: Committing to understanding and integrating customer feedback into our product development process to ensure our solutions are versatile and … across various market sectors. Must-Haves: Proven ability in bridging customer needs with technical solutions. Strong leadership in fostering a customer-centric approach in product and engineering teams. Champions a culture of continuous improvement and learning. Expert technical ability. Able to see more »

Strong analytical and problem-solving abilities to address challenges that arise during the project. Adaptability: Enthusiastic and flexible with a pragmatic, hands-on approach, with the ability to understand the bigger picture. Ability to adapt to changing project requirements and environments. Negotiation and Conflict Resolution: Skill in handling … and stakeholders. Technical Understanding: Depending on the projects, understanding of relevant technical concepts, programming languages, and tools might be required. Client-Focused: Customer-centric approach with a focus on delivering value to clients Ability to work autonomously and to plan and organise own and more »

execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase support. Support CRM Manager in planning more »

proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting … enhance knowledge sharing and resolution efficiency. The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and root cause analysis. ** The role is based in High Wycombe, with a flexible working policy that requires a more »

Requirements: - Previous experience in a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability more »

Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and written communication skills with a customer-centric approach. Tools Familiarity: Experience with ticketing systems, CRM tools, and remote support tools. Independence: Ability to work independently, prioritize tasks, and manage more »

others to understand their perspectives, needs and expectations. Exerts a positive influence on people using empathy, persuasion, and coaching. Takes a truly customer-centric approach, focusing delivery on their needs. Conveys complex or difficult messages with credibility and clarity. Proactively defines, manages, and executes more »

frontline ambassador of their company, providing on-site service, maintenance, and repair for their range of forklift trucks. Your technical expertise and customer-centric approach will ensure the optimal performance of their equipment, contributing to their reputation for excellence and reliability. Key Responsibilities: The more »

management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »

management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »

Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage more »

Job Description EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our more »

Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the more »

person for providing advice and support where needed, helping to deliver excellence in all areas and helping to uphold a service-focused, customer-centric approach. This is a highly valuable role where you will be an advocate for Power BI responsible for maintaining, supporting, and developing more »

lifecycle management and first/second-line product support is desirable. Experience in the test and measurement device sector is advantageous. Strong customer-centric approach with excellent attention to detail. Professional communication skills and the ability to interact across various business levels and with more »

Proficiency in technical skills including coding, PowerBI, and Excel, with robust analytical abilities. High level of business and operational knowledge, with a customer-centric approach. Strong organizational and planning skills, ability to prioritize effectively. Ability to build strong relationships, work independently, and drive continuous improvement. Benefits more »

in using Google Tag Manager Demonstrates proficiency with SEMrush or similar digital marketing tools for in-depth analytics and insights Exhibits a customer-centric approach and can handle direct interactions with clients to understand and meet their marketing goals. Desirable experience for the Digital more »

print estimating Understanding of print and print finishing processes Excellent communication skills Strong organisational abilities and deadline-driven mindset A flexible and customer-centric approach to work Does that sound like you? If so, dont hesitate to apply How to apply for the role more »

flawless performance across Websites, Mobile Apps, APIs, and Payment & Customer Systems. In addition, exceptional communication skills, with a hands-on customer-centric approach is essential, especially as the role will involve working alongside 3rd party partners. more »

engineering environment. Strong leadership and team management skills, with the ability to motivate and inspire. Excellent communication and negotiation abilities, with a customer-centric approach. Proficiency in project management tools and software. Experience in business development and client relationship management. more »

team leadership on cross-functional, high-performance teams A Technical background in software engineering Data driven, commercially savvy with a customer centric approach Experience of leading successful outcomes of product areas at different levels of maturity Thrives in high-growth environments, particularly SaaS Experience more »

Head of IT Service team, End User Support Team Leader or IT Management Team. Behaviours and competencies Agility – ability to adapt style and approach to meet different needs and requirements. Analytical – able to analyse data, draw out themes/trends to inform data driven decisions. Commercial Awareness – understands … the importance of managing costs and expense, applying the necessary controls. Communication – able to adapt style and approach to enable a diverse audience to connect with the messages and understand the purpose. Empathy and compassion – People First always Discretion and ethics – mature attitude to managing confidential and sensitive … improve processes Accountability : Takes responsibility for tasks and ensures accuracy and compliance with established procedures Customer Service Orientation : Shows a customer-centric approach to delivering services, providing timely and helpful support to Dalkia employees. Team Player : Ability to collaborate and work as more »