1 to 25 of 103 Remote Customer-Centricity Jobs in England

the financial services sector. This role is pivotal in driving the evolution of our contact centre capabilities, leveraging Microsoft Dynamics 365 to deliver a modern, efficient, and customer-centric service experience. Responsibilities Lead the analysis and documentation of business requirements for the transformation of work and workflow management capabilities Support the implementation of operational Management Information More ❯

claims frequency and severity. Collaborate with cross-functional teams to ensure strategic alignment and effective delivery. Monitor product performance using data and analytics, driving continuous improvement. Balance customer-centricity with commercial and risk considerations. Support the Operations and Proposition Manager in executing the insurance strategy. Champion agile methodologies and foster a culture of collaboration and pragmatism. More ❯

claims frequency and severity. Collaborate with cross-functional teams to ensure strategic alignment and effective delivery. Monitor product performance using data and analytics, driving continuous improvement. Balance customer-centricity with commercial and risk considerations. Support the Operations and Proposition Manager in executing the insurance strategy. Champion agile methodologies and foster a culture of collaboration and pragmatism. More ❯

-facing content such as FAQs and landing pages in conjunction with the marketing team Ensure all changes meet regulatory and compliance expectations Champion a delivery-focused, customer-centric approach that ensures AJ Bell continues to deliver good outcomes for retail customers, including adherence to regulatory obligations such as Consumer Duty Perform other tasks as agreed More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

live activities with impacted teams Creating customer-facing content in partnership with marketing Ensuring all changes comply with regulatory and compliance standards Promoting a customer-centric, delivery-focused approach that aligns with regulatory obligations like Consumer Duty Performing additional tasks as assigned by the Head of Product Development Knowledge and experience required: Extensive More ❯

enterprise software solutions Experience with major ERP/WMS platforms (SAP, Oracle, Manhattan Associates) Excellent presentation, communication, and interpersonal skills Strategic thinker with proven technical credibility and customer-centric approach Strong analytical and solution design capabilities Proven track record of successful enterprise software sales What We Offer Competitive salary and benefits package designed to attract and More ❯

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelor’s degree in More ❯

term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation More ❯

be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional More ❯

be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional More ❯

be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional More ❯

and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People More ❯

and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People More ❯

solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid More ❯

solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid More ❯

About the job At Hopper, we're on a mission to build the most customer-centric travel company on earth-and evolving into Hopper Technology Solutions (HTS), a B2B powerhouse that powers travel for some of the world's largest platforms. Our marketplace and white-label solutions are redefining how travel is booked and paid for More ❯

at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? As an organisation, there is little we dont do and More ❯

engagement and communication skills, especially with senior managers and Board members.- A curious mindset with a passion for translating data into practical service improvements.- Commitment to inclusive, customer-centric service delivery, especially for vulnerable groups. Qualifications: Degree-level qualification or relevant experience in an analytical field such as Statistics, Data Science, Social Research, or Market Research. More ❯

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelors degree in Business More ❯

GCP, Azure). Understanding of modern front-end technologies like React/Redux or experience in backend services (Java/Kotlin). Passion for UX and a customer-centric approach to development. Why Join? Flexible hybrid working: Work remotely with occasional visits to the office Opportunities for continuous learning, growth, and internal mobility. A supportive, inclusive More ❯

GCP, Azure). Understanding of modern front-end technologies like React/Redux or experience in backend services (Java/Kotlin). Passion for UX and a customer-centric approach to development. Why Join? Flexible hybrid working: Work remotely with occasional visits to the office Opportunities for continuous learning, growth, and internal mobility. A supportive, inclusive More ❯

GCP, Azure). Understanding of modern front-end technologies like React/Redux or experience in backend services (Java/Kotlin). Passion for UX and a customer-centric approach to development. Why Join? Flexible hybrid working: Work remotely with occasional visits to the office Opportunities for continuous learning, growth, and internal mobility. A supportive, inclusive More ❯

purpose. If necessary, you will propose the addition of new technologies to enhance the claims capabilities. You will champion the agile implementation methodology, delivering end-to-end, customer-centric Technology products using a wide range of Agile standards, solutions, and best practices, also introducing test-driven and behaviour-driven development. Building applications with an outstanding user More ❯

for? Someone with 2 years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with prior application support experience within the commercial software development industry. Good MS/SQL Server script writing experience Proven analytical and More ❯