salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive … improve playbooks, Standard Operating Procedures, knowledge-base content, training materials, and operational best practices Coordinate across NOC, Resource Coordination, Support, Onboarding, Service Operations, Talent Development, and other teams to improve handoffs, reduce process friction, and strengthen accountability Communicate service status, risks, dependencies, actions, and recommendations clearly and professionally ...