Service Delivery and Operations Manager - Technical Services
- Hiring Organisation
- GreensafeIT
- Location
- Droitwich, Worcestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000/annum
advice across this complex and fast-moving market. We provide a comprehensive range of IT lifecycle services including IT spares and nationwide logistics, datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services We are looking for an experienced Service Delivery & Operations … escalation point for technical and operational issues, identifying solutions and taking timely corrective action. Own operational KPIs, reporting and performance reviews, using data to identify trends, risks, bottlenecks and improvement opportunities. Work closely with technical and operational teams to improve productivity, turnaround times, quality and customer outcomes. Identify ...