IT Operations Manager
- Location
- Nottingham, England, United Kingdom
setting clear performance standards, monitoring service delivery and empowering your team to deliver exceptional support. Working closely with colleagues across Technology, including projects, platforms, data engineering and data science, you'll support the introduction of new services, improve existing capabilities and contribute to the ongoing development … Managing IT operations, including incidents, requests, service levels, infrastructure availability and asset management across the business. Working closely with the Service Desk, Projects, Platforms, Data Engineering and Data Science teams to deliver seamless support and successfully transition new services into live operation. Monitoring performance through KPIs ...