vulnerability posture, risks, and capacity considerations.Lead operational improvement initiatives that reduce unplanned work and strengthen service reliability.Operationalize event-management integrations across platforms such as Datadog, Wiz, CrowdStrike, and ServiceNow.Advance the adoption of observability and operational monitoring practices within day-to-day support activities.Help mature our 24/7 operating model … call rotations, major incident management, and cross-team escalation frameworks in a global environment.You have practical experience with observability and monitoring tools such as Datadog, Dynatrace, Splunk, or equivalent platforms.You understand vulnerability management and patching tools such as Wiz, Qualys, Tenable, CrowdStrike, Intune/SCCM, or equivalent solutions, as well ...