and implement effective solutions Document detailed root cause analysis, troubleshooting steps, and resolution procedures for reference and knowledge sharing Requirements: Must have Kaseya/Datto experience MSP Experience 5+ years of experience in technical support, with a focus on Level 3 support Strong analytical abilities and advanced problem-solving skills more »
Skills Experience with Microsoft Cloud solutions, Office 365 (Exchange Online, SharePoint Online, OneDrive for Business) Experience with Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer Strong understanding of Windows Server Operating Systems Strong understanding of Windows and MacOS Good experience with laptop/desktop hardware troubleshooting Practical knowledge more »
Cambridge, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Manager - Existing Accounts/Business Industry: IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, Overlay, Existing Business, MMR, Monthly Recurring, IT MSP, VAR Location: Hybrid – WFH but need client would like someone to work from Birmingham more »
to explain technical concepts clearly. Ability to multitask and work under pressure. Logical thinking and problem-solving skills. Experience With: Microsoft & Apple OS Kaseya & Datto Products Office365 & Intune Desktop/mobile support Android and iPhone devices PoS/EPoS Industry certifications (e.g., CompTIA A+, Network+) preferred. Benefits: 33 days holiday more »
Azure IaaS technologies Microsoft Azure Virtual Desktop Extensive understanding in email technologies (SMTP, SPF, DKIM, DMARC, Inbound and Outbound routing) Backup Technologies (Veeam and Datto) Deep understanding of Firewall Technologies (Sophos UTM/XG, SonicWall & Cisco Meraki) Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/ more »
will have experience with: Microsoft Cloud solutions, Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer. Strong understanding of Windows Server Operating Systems, Windows and MacOS. Good experience with laptop/desktop hardware troubleshooting. Practical knowledge of DNS, DHCP more »
for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support OS and Apple Mac support experience Office Suite Technologies such as DATTO, Acronis and thin client support Desirable Certifications: Microsoft 365 Fundamentals Certification Microsoft Azure Fundamentals Certification Microsoft Security Fundamentals Certification Person Skills Highly Motivated Can do more »
skills, with the ability to seek out and promote improvements. Desirable: Familiarity with Aruba Central. Experience with Sophos Firewalls. Knowledge of the Autotask and Datto software suite. Possession of a full UK driving license and access to a personal vehicle. Benefits: Outstanding development and training opportunities Opportunities to travel to more »
Factor Authentication (MFA). Experience with a range of IT Tools is an advantage, including: ConnectWise Manage & Automate/Control And/OR Halo Datto DUO IT Glue Meraki Mimecast Site24x7 Sophos Ubiquiti/Uni-Fi Key Requirements/Skills & Experience; Project and Team Management: Proficient in leading and managing more »
Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support more »
. Skills In-depth knowledge of Microsoft Cloud solutions, Office 365, and Azure. In-depth knowledge of Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer. Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting more »
Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer. Using backup products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Account Director (Overlay) – Existing Accounts Industry: IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, Overlay Location: Hybrid – WFH but need client would like someone to work from Birmingham City offices 1-2 times a week Package more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Manager - Existing Accounts/Business Industry: IT Managed Services, O365, Backup/DR, Connectivity, Cloud Services, MS365, LAR, Licensing, Digital Transformation, Modern Workplace, Veeam, Datto, Account Management, Farmer, Overlay, Existing Business, MMR, Monthly Recurring, IT MSP, VAR Location: Hybrid – WFH but need client would like someone to work from Birmingham more »
DHCP, and Mac OS administration. Experience in configuring routers, switches, and firewalls, with strong troubleshooting skills. Knowledge of current backup technologies such as Veeam, Datto, and Azure Backup. Familiarity with VMware, Hyper-V, and VoIP Technologies (3CX and Teams Voice is advantageous). Strong communication skills, capable of representing the more »
Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support more »
