defects, changes, enhancements and releases.Establish effective service levels, operational KPIs, demand and backlog management, root-cause analysis, testing, documentation and operational controls.Drive continuous improvement, automation and proactive platform management to improve user experience, reliability and operational efficiency.Act as the senior escalation and decision point for significant Workday functional, technical … Strategy: Own end-to-end technology delivery of significant Workday and wider HR technology initiatives, from requirements and solution design through build, integration, testing, deployment, stabilisation and BAU transition.Lead Workday enhancements, module implementations, optimisation initiatives and HR transformation projects.Ensure solutions align with business outcomes, architecture principles and the longer ...