1 to 25 of 47 Design Thinking Jobs in England

Job Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach across all project phases - from discovery and problem framing to solution … development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration across multiple workstreams, and solving complex design problems while balancing user needs with business, technical, and brand considerations. ?? Key … Responsibilities ?? Lead and apply human-centred design methodologies across discovery ? delivery. ?? Conduct ethnographic research and advanced UX/user research to uncover insights. ?? Synthesise findings into meaningful service concepts and recommendations. ?? Facilitate workshops to gather insights, align stakeholders, and drive collaboration. ??? Create user journey maps and service blueprints to visualise end-to-end experiences. ?? Develop prototypes to test and More ❯

our business. Everyone is empowered to take ownership, challenge the status quo, and turn bold ideas into results. As we evolve, we embrace AI as a catalyst for sharper thinking, smarter decisions, and even greater impact. Our diversity makes this possible. Different perspectives, backgrounds, and experiences fuel our creativity and drive better decisions — it's our competitive edge. We … people for who they are and their unique strengths: that's why we offer flexible ways of working to support them in doing their best work. Responsibilities: User-Centric Design: Develop a deep understanding of our users' needs, behaviours, and pain points through user research, feedback analysis, and data-driven insights to inform design decisions and measure the … impact of design changes. Web/Mobile App Design: Lead the design process for our applications, including but not limited to wireframing, prototyping, visual design, and interaction design. UX/UI Optimisation: Continuously optimize the user experience and interface of our apps to ensure usability, accessibility, and engagement. Collaboration: Champion design thinking within the More ❯

Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with … the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and foster collaboration. System Design: Provide expert-level solutions to complex problems, often involving systemic changes that span multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and … iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service Design Thinking and Design Thinking practices. Strong background in System Designs and the ability to influence technical and strategic roadmaps. Proven ability to manage team decisions, mentor colleagues, and act as a Subject Matter Expert. Contract Details More ❯

This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across projects for Version 1’s customers in the Private and Public sector. You will be … experienced in working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design standards and communicate your design decisions effectively. Qualifications … Design thinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. You take an evidence-based approach to design. You seek to test your assumptions to ensure that your designs are the simplest feasible approach to solving problems for users. More ❯

/Hybrid Term: Permanent, Full time Salary: Dependant on experience + excellent benefits The Role: Focusrite/Novation is seeking an exceptional Lead Software Product Designer to join our Design team. In this role you'll take the lead in shaping end-to-end software design, guiding projects from discovery through delivery, to create experiences that balances both … been designed the way they have. You seek to understand the designer's intent, and how well the solution meets the needs of the customer. You bring strong visual design skills and an appreciation for balancing consistency with creativity — details like hierarchy, colour, and typography matter to you. You also stay up to date on the latest design practices. You can think differently, and practice both divergent and convergent thinking at the appropriate points in the design process. You can discern when to explore new ideas and introduce novelty versus when existing solutions or established paradigms already meet user needs. You enjoy collaborating with multi-disciplined teams and can clearly communicate your ideas through sketches More ❯

profile national application used by millions of citizens. This role focuses on improving and expanding key user journeys within a widely used digital service. You will lead user centred design activities across the full lifecycle, working closely with product, research and development teams to ensure that user needs are met and service quality is maintained at scale. What you … will be working on Enhancing an existing national digital service with a focus on prescription and medication journeys Producing high quality service design artefacts including service blueprints, personas, user needs maps, journey maps and future state proposals Leading design thinking activities and ensuring user needs inform product decisions Owning and maintaining the user needs repository Supporting user … research activities and usability testing Working with senior stakeholders to present findings and recommendations Collaborating with cross functional teams to guide delivery Required experience Strong background in service design within public sector digital services Experience working in GDS or large scale NHS digital environments Deep understanding of design thinking and user centred design Proven ability to More ❯

on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research. You manage, coach and develop a small number of staff, with a focus on managing performance and assisting in their career development. You'll be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and … Able to communicate and influence effectively at all levels, driving action and impact based on user insight. Strong stakeholder management skills. Excellent commercial awareness. Broad understanding of user‐centred design principles and practices with the ability to lead and collaborate effectively with the other disciplines. A demonstrated ability in managing, coaching and developing senior staff. Regularly shares experiences, learnings More ❯

and develop actions plans to resolve those issues, liaising with key stakeholders - Performing routine system upkeep for the HR Systems e.g, data integrity, data uploads, data cleanse and workflow design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change … also experience of integrating 3rd party systems to the main HRMS - Strong analytical capabilities and a willingness and ability to quickly learn new tools, systems and software - Strong systems thinking, design thinking and process thinking skills Excellent IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key More ❯

and develop actions plans to resolve those issues, liaising with key stakeholders - Performing routine system upkeep for the HR Systems e.g, data integrity, data uploads, data cleanse and workflow design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change … also experience of integrating 3rd party systems to the main HRMS - Strong analytical capabilities and a willingness and ability to quickly learn new tools, systems and software - Strong systems thinking, design thinking and process thinking skills Excellent IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key More ❯

for National Offender Management Service (NOMS) Job Description About the work Who the specialist will work with We're building a team of around 70 experts in Web Development, Design and User Research. This is a brilliant opportunity to be part of a growing team from its nascent stage and play an active and continued role in the strategic … development of both the team and the studio approaches. Immediate team: Service design team of a Technical Architect, Service Designer and Service Manager- based in Sheffield. Wider Service Area team: Service design team working across up to 3 Product Delivery Teams- based in Sheffield. Community of User Researchers, 3 based in London and Head of User Experience in … experience Have 5+ years conducting user experience research Have Degree Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field Have In-depth understanding of user-centered design principles and tools Have Excellent written and verbal communication Be Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously Have demonstrable 3+ years experience planning and building More ❯

BettingJobs is currently seeking a UI Designer & Design Library Specialist for a growing iGaming business based in their central London office. The ideal candidate balances creativity with usability, has strong attention to detail, and thrives in cross-functional collaboration. Responsibilities: Produce high-quality interface assets, including icons, illustrations and brand-aligned visuals. Maintain visual consistency across all asset types … and ensure they meet usability and accessibility standards. Own the UI design delivery for product features: user flows, wireframes, prototypes and refined visual designs. Iterate based on user insights, analytics and stakeholder feedback. Advocate for user-centered design while balancing business needs and technical constraints. Support implementation, ensuring smooth handoff and close collaboration with engineering teams. Create and … maintain a comprehensive white-label design library using components and design tokens. Document components, usage guidelines and visual standards to ensure consistency across brands and platforms. Regularly audit the design library to identify gaps, improve structure and ensure alignment with best practices. Provide support and guidance to designers using the system. Work closely with Research, Product and More ❯

building activities. About The Role Paired is looking for a Senior Product Designer to join our Growth squad. In this pivotal role, you will own the end-to-end design process for features that accelerate subscription growth and improve our organic and paid acquisition. Your work will empower users to invite their friends, unlock deeper value with Paired Premium … and seamlessly convert into subscribers. Reporting to the Head of Design and collaborating closely with product managers, engineers, researchers, and fellow designers, you will define and execute design strategies that balance user delight with business impact. What Your Role Encompasses Lead the end-to-end design process for innovative acquisition and monetisation strategies from concept to launch … Partner with Product Managers and Researchers to uncover the biggest opportunities for new and existing users via research and analytics Design intuitive referral flows and viral features that encourage users to invite friends, boosting organic growth Optimize and innovate on the web-to-app funnel, ensuring seamless onboarding and subscription experiences across platforms Better connect users with the value More ❯

impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation and adoption of the firm’s AI and legal technology strategies within practice areas. Facilitate design thinking sessions, process mapping, pilots, and workflow redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and … or legal tech provider). Proven experience delivering legal technology or innovation initiatives at scale. Strong understanding of legal matter lifecycles and lawyer workflows. Experience in business analysis, solution design, consulting, or similar client-facing roles. Skilled in eliciting and documenting business requirements. Technical Skills Required: Proficiency in Microsoft Office. Working knowledge of Lean/Six Sigma or other … process improvement methodologies. Understanding of project management approaches (Agile/Scrum, Waterfall). Preferred: Strong design thinking capabilities. Working proficiency in French or German. Performance & Leadership Attributes Exceptional communicator with ability to distil complex technical concepts. Customer-focused, solutions-oriented, and highly collaborative. Adept at managing multiple projects under pressure. Organised, detail-oriented, and proactive. Demonstrated leadership and More ❯

Were hiring a Product Designer on behalf of a creative technology studio thats passionate about crafting digital experiences that matter. Youll be joining a team that blends design thinking with technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to … shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys … and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and hands-on. Youll be involved in everything from user research and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. More ❯

hunt for a Senior Service Designer with proven Government Digital Service (GDS) experience. Key Skills and 'must have' experience: Experience of GDS/Government Digital services Thorough knowledge of design thinking and user-centred design Experience leading service design projects with clients delivering outcomes, not just outputs Experience producing high-quality service design and user … to bring designs to life, balancing user needs, business requirements and technical constraints Ability to engage in usability testing to continuously iterate ideas and designs Keen interest in UX design best practices and trends, and how to incorporate these into deliverables Experience running workshops with our clients and present deliverables to senior stakeholders Skills: Client Management Service Design User Interface Design Senior Service Designer - Remote with occasional travel to Leeds 3 months+ - £550-£580 per day inside ir35 Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. More ❯

work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public sector. As a User researcher, you will plan, design and carry out research activities with users that help teams get a deep understanding of the end users. This research informs policy, proposition, service, content, and interaction design so that services work well for users and achieve policy intent. Your portfolio will show your ability to understand users and design to meet their needs, work to relevant design standards, and effectively communicate your research findings. Qualifications User Research and Analysis You understand the diversity of users of services and know how to include all kinds … and situations. You can turn research data into clear findings that inform decisions and know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions. Design thinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. More ❯

PERSUIT is a fast-growing legal tech scale-up transforming how legal teams engage with outside counsel. We believe great design is at the heart of building elegant, impactful, and efficient user experiences, and we're looking for a talented Product Designer to join our growing design team. In this role, you will: You'll join a passionate … design team dedicated to shaping a platform that drives real impact for some of the world's leading in-house legal teams. As a Product Designer in the Spend Management at PERSUIT, you will: Work end-to-end across discovery, ideation, and delivery Collaborate closely with Product Managers and Engineers in a cross-functional squad to deliver impactful product … experiences and dev-ready design assets Drive innovation and early-stage discovery projects Facilitate design workshops, user research sessions, and validation activities Support our Design Ops practice by contributing to key initiatives and collaborating closely with the team Help maintain and evolve our design system Advocate for best-in-class design thinking across the More ❯

on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯

on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯

leading financial institutions, including Credit Suisse, UBS, NatWest, Capital One, and Barclays. The Role: Reporting to the Senior Growth Manager, you will be responsible for key customer experiences, research, design and execution, across multiple customer touchpoints from acquisition journey all the way through to servicing. You will create, champion, and drive our UX/UI approach contributing to the … and experiences using A/B testing, customer and desk research or developing new innovative experiences that further differentiate MCF/Reevo in the marketplace. Responsibilities: Lead UX & UI design for both existing products and new offerings (including lending & borrowing platforms), ensuring consistency and scalability across all touchpoints. Develop a deep understanding of customer needs through qualitative and quantitative … research, usability testing, and persona development, ensuring user-centric design decisions. Collaborate cross-functionally with product, engineering, and marketing teams to align design strategies with business goals and technical feasibility. Drive growth initiatives by designing and optimizing A/B tests, onboarding flows, and renewal journeys to improve conversion and retention. Translate data insights and behavioural analytics into More ❯

looking for a user-focused Interaction Designer to help shape intuitive, accessible, and inclusive digital services that meet the needs of citizens. Working within a multidisciplinary team, you'll design end-to-end user journeys that align with Government Digital Service (GDS) principles, ensuring services are simple to use and deliver real public value. Key Responsibilities Design user … centred interfaces and interactions across web and mobile platforms Collaborate with researchers, developers, and service designers to iterate based on user feedback Apply GDS design patterns and accessibility standards to ensure consistency and usability Create prototypes and wireframes to test and communicate design ideas Champion design thinking and contribute to design critiques and community practices More ❯

looking for a user-focused Interaction Designer to help shape intuitive, accessible, and inclusive digital services that meet the needs of citizens. Working within a multidisciplinary team, you'll design end-to-end user journeys that align with Government Digital Service (GDS) principles, ensuring services are simple to use and deliver real public value. Key Responsibilities Design user … centred interfaces and interactions across web and mobile platforms Collaborate with researchers, developers, and service designers to iterate based on user feedback Apply GDS design patterns and accessibility standards to ensure consistency and usability Create prototypes and wireframes to test and communicate design ideas Champion design thinking and contribute to design critiques and community practices More ❯

in shaping how we deliver intuitive, accessible, and adaptable digital healthcare experiences to customers around the world. This role goes beyond crafting beautiful interfaces - you'll be solving complex design challenges tied to healthcare access and regulatory environments. You'll partner closely with cross-functional teams, including clinical, regulatory, localisation, engineering, and product, to launch and scale HeliosX services … ensuring customers feel confident and supported in their healthcare journey, no matter where they are. As a senior member of the team, you will champion design thinking across the organisation, lead high-impact initiatives, and help define what excellent, inclusive healthcare design looks like on a global scale. What You'll Be Doing Own and lead the … end-to-end design process for complex, ambiguous product initiatives, ensuring tight alignment with core business strategy. Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts. Partner with legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant. Leverage user insights, international UX research, and data to More ❯

advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to … and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to … the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability More ❯

in your craft, push convention, be open to change, value each other. We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you'll also play a key role in championing our UCD approach. The role may also involve: Defining and refining practice – You'll help to … or experience in some of these areas: Multidisciplinary teams – Leading elements of, and advocating for, the user research activities on a project. Working with the wider team (including Service Design and Digital roles) to deliver insightful project outcomes Inclusive research – Conducting user research in an ethical way that ensures the safety of everyone involved. This includes actively identifying accessibility … interviews and usability testing to co-analysis and co-synthesis sessions; guiding other stakeholders through these, clearly explaining the processes to enable them to engage fully and contribute. Service Design – you have an interest in the discipline or some experience in service design thinking and outcomes Written communication – write and share findings in an engaging and meaningful More ❯