Senior DesktopAnalyst 3 months Milton Keynes - onsite x5 times £274 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Senior DesktopAnalyst role is responsible for providing all employees including field based staff with support for all VPN Desktops, Laptops, iPhones, iPads and all associated client based applications. They are also responsible … The main part of the role is to maintain and update the laptop estate and support all mobile devices following the build and security design from the Technical Lead - Desktop Services. They will also be available via the IT Tech Bar (and virtual Teams based IT Tech Bar) to effectively support the business in real time. This role reports … to the Technical Lead - Desktop Services. MAIN RESPONSIBILITIES Responsible for providing 2nd line IT support to business colleagues with laptops, printers and meeting room AV equipment. Responsible for provisioning and supporting iPhones & iPads to business colleagues and resolving associated incidents and service requests. Responsible for provisioning of laptops with VPN, Windows 10, configuring user profile, supporting business colleagues and More ❯
Senior DesktopAnalyst 3 months Milton Keynes - onsite x5 times 274 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Senior DesktopAnalyst role is responsible for providing all employees including field based staff with support for all VPN Desktops, Laptops, iPhones, iPads and all associated client based applications. They are also responsible … The main part of the role is to maintain and update the laptop estate and support all mobile devices following the build and security design from the Technical Lead - Desktop Services. They will also be available via the IT Tech Bar (and virtual Teams based IT Tech Bar) to effectively support the business in real time. This role reports … to the Technical Lead - Desktop Services. MAIN RESPONSIBILITIES Responsible for providing 2nd line IT support to business colleagues with laptops, printers and meeting room AV equipment. Responsible for provisioning and supporting iPhones & iPads to business colleagues and resolving associated incidents and service requests. Responsible for provisioning of laptops with VPN, Windows 10, configuring user profile, supporting business colleagues and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
IT support Analyst, M365, AD, Intune, Desktop, 2nd Line IT/Technology support analyst required for a leading finance business based in central London. You will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support and general management of More ❯
Support & Implementation Services to all users of the Trust's range of IT Hardware and Software, in line with Trust policies and procedures. As part of a team of Desktop Support Analysts, the jobholder will manage their workload using the Helpdesk database system, investigating and resolving hardware and software faults within tight KPI and SLA timescales to ensure end … the Trust's 6000+ staff, across the two main sites, Bradford Royal Infirmary & St Lukes Hospitals, whilst also covering our community hospitals. The Trusts estate consists of approximately 4000 desktop PC's, plus associated wired and wireless devices. The Service Desk deals with approx 50000 calls per year, taking requests mainly by telephone but also by self-service and … incidents e.g. imaging, printer and pc install Ability to plan, organise and prioritise a broad range of complex activities to meet tight SLA and KPI deadlines. Specialist knowledge of Desktop hardware, software, printers and associated peripherals support within a server and client domain/workgroup environment Ability to take ownership and be able to communicate escalations to a range More ❯