Appointments/Call Centre Officer
- Hiring Organisation
- Mersey and West Lancashire Teaching Hospitals NHS Trust
- Location
- St Helens, WA9 3DA, United Kingdom
- Salary
- £25760.00 to £27476.00
Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability … protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately ...