Major Incident & Experience Manager - Major Incident Management, IT incidents
- Hiring Organisation
- Precise Placements Ltd
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 75,000 Annual
incident trends and performance data to identify root causes and reduce recurring issues Champion Experience Level Management (XLA) initiatives to enhance service quality and employee productivity Collaborate with Change and Release teams to ensure alignment across ITSM processes Produce and present service performance reports and KPIs using tools ...