Customer Success Manager (EMEA)
- Hiring Organisation
- CloudBees
- Location
- London, United Kingdom
- Salary
- £ 80 K
Matrix Partners, and Lightspeed Venture Partners.Visit us at .RequirementsPosition Summary:The Customer Success Manager (CSM) is the strategic quarterback for an assigned portfolio of enterprise accounts, responsible for driving customers from initial deployment to long-term value realization. Acting as a trusted partner—akin to a Client Account Manager … Support for technical troubleshooting, or Field CTOs for deep architectural guidance.Domain Fluency: Maintain a solid, working acumen/expertise around DevOps, CI/CD, cloud technologies, and modern development practices (e.g., AI/agentic coding) to speak intelligently with engineering leaders without answering hands-on code/configuration queries.Key ...