8 of 8 Remote Escalation Management Jobs in England

will put you at the heart of a global financial institution? Then bring your skills and experience as a senior credit approval (SCO or equivalent) and solid credit risk management experience to Citi's Credit Risk Banking & International Risk (BIR) team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a …/Role Overview: Credit Riskteam provides second line of defence oversight, review and challenge over our lending and counterparty credit activities globally.The Senior Credit Portfolio Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to monitor the Citi portfolio and identify credit migration in coordination with the Risk … Management team. The overall objective of this role is to lead the management of Citi's portfolio exposure to client and counterparties globally. What you'll do: Maintain and manage a portfolio of corporate credits, incl. complex cross-product (derivatives, ECA financing), cross-market (senior bank/bond) transactions Review, challenge and approve transactions, and periodic monitoring, include More ❯

creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Code debugging and troubleshooting Network and Operating System debugging skills Due to the volume of applications received More ❯

August. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Responsibilities: Develop and own project plan milestones, demonstrating expertise in project management within a fast-paced setting. Utilize project management software such as Asana (or similar tools) to effectively manage complex projects. Define, position, package, and price your owned programs. … with Design Technologists and Engineers. Apply experimentation frameworks to validate program enhancement value. Own program operations, including workflow, training documentation, and account team coordination. Manage cross-functional bottlenecks, provide escalation management, and balance business needs with technical constraints. Confidently present to senior management and large audiences. Contribute at all organizational levels, embracing both large and small tasks. … Must-Have Qualifications: Proven experience in a Solutions Manager role. Demonstrated experience leading and managing teams. Expert project management skills in a fast-paced environment. Experience with product lifecycle management. Strong communication and presentation skills. Ability to work cross-functionally and influence stakeholders. Client Description: Our Client is a FTSE 100, multinational technology company no longer known for just More ❯

August. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Responsibilities: Develop and own project plan milestones, demonstrating expertise in project management within a fast-paced setting. Utilize project management software such as Asana (or similar tools) to effectively manage complex projects. Define, position, package, and price your owned programs. … with Design Technologists and Engineers. Apply experimentation frameworks to validate program enhancement value. Own program operations, including workflow, training documentation, and account team coordination. Manage cross-functional bottlenecks, provide escalation management, and balance business needs with technical constraints. Confidently present to senior management and large audiences. Contribute at all organizational levels, embracing both large and small tasks. … Must-Have Qualifications: Proven experience in a Solutions Manager role. Demonstrated experience leading and managing teams. Expert project management skills in a fast-paced environment. Experience with product lifecycle management. Strong communication and presentation skills. Ability to work cross-functionally and influence stakeholders. Client Description: Our Client is a FTSE 100, multinational technology company no longer known for just More ❯

continuous improvement Manage post go-live support with a focus on data analytics, technical optimization and ongoing product education Serve as the main point of contact for technical incident management, translating complex issues for non-technical stakeholders and driving swift resolution Build strong, trust-based client relationships, acting as a strategic partner throughout the merchant lifecycle About you: Strong … project management skills with experience in fintech and payments Technical proficiency to understand and troubleshoot platform issues, with the ability to communicate technical information clearly to clients Data analysis capabilities to monitor performance and identify optimization opportunities Excellent interpersonal skills to build lasting client relationships and manage cross-functional collaboration Proactive problem solver with experience in incident and escalation management Languages: German or other languages are beneficial What happens next? Selected candidates will be invited for an initial interview with our Talent Acquisition representative. The video meeting will take about 30 minutes. Then it's time for a second interview! The meeting will be conducted by our Department Lead and will be 30 minutes. As a last More ❯

to continuous improvement. Proactive monitoring and fault reporting. Contribute to a positive CSAT result by always ensuring customer satisfaction. Incident detection and diagnosis using industry standard network monitoring and management tools, such as Logic Monitor. Ensure that you are familiar with the Company's Business Management System and Information Security Management System and comply with the requirements … skills and experience: Experience in a Customer Service/Helpdesk/Service Desk role. Strong understanding of IT systems and troubleshooting methods. Familiarity with Microsoft Office and IT Service Management (ITSM) tools. Knowledge of Cisco routers and Draytek. Ability to access and diagnose MPLS and router faults. Competency demonstrated in supporting products and services such as Managed and Wholesale … DSL, FTTC, EFM, EAD, EoFTTC. Perform Openreach Co-op calls and escalation management. Understanding of ITIL frameworks Excellent communication skills in English, both written and verbal. Strong organisational skills and the ability to work under tight deadlines. More ❯

Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Take full responsibility for the management and successful delivery of a portfolio of programmes and projects that are aligned to a group of business technologies. Provides effective leadership to the portfolio team and takes appropriate … action when team performance deviates from agreed tolerances. Provides line management to programme and project managers in their portfolio. Plans, directs and monitors the assignment of programmes and projects to the resources allocated to the portfolio. Works with Demand Management and PMO to create and manage a portfolio capacity plan, ensuring resource utilisation is maximised. Determines when additional … flex" programme or project management resources are required from the contract market, on-boarding/off-boarding these in a timely manner to meet changing demand. Manages and maintains weekly and monthly portfolio reporting, providing the necessary input for senior leadership reporting/dashboards. Produces full portfolio/programme financials and tracks the financial status of the programmes and More ❯

Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Take full responsibility for the management and successful delivery of a portfolio of programmes and projects that are aligned to a group of business technologies. Provides effective leadership to the portfolio team and takes appropriate … action when team performance deviates from agreed tolerances. Provides line management to programme and project managers in their portfolio. Plans, directs and monitors the assignment of programmes and projects to the resources allocated to the portfolio. Works with Demand Management and PMO to create and manage a portfolio capacity plan, ensuring resource utilisation is maximised. Determines when additional … flex" programme or project management resources are required from the contract market, on-boarding/off-boarding these in a timely manner to meet changing demand. Manages and maintains weekly and monthly portfolio reporting, providing the necessary input for senior leadership reporting/dashboards. Produces full portfolio/programme financials and tracks the financial status of the programmes and More ❯