Senior Enterprise Customer Success Manager
- Location
- Greater London, England, United Kingdom
Five or more years of overall experience in Customer Success, account management, consulting, implementation, or a related customer-facing role. Experience working in SaaS, fintech, enterprise technology, or another complex B2B technology environment . A proven record of retaining and growing enterprise customers , including managing renewals, adoption, risk, and value … priorities, and business needs can evolve quickly. The ability to balance strategic relationship management with detailed operational execution . Nice to have Experience in fintech, payments, spend management, financial operations, or expense-management technology Experience working with finance leaders, procurement teams, controllers, CFO organisations, or transformation leaders Experience managing multi ...