3 of 3 Remote/Hybrid Freshdesk Jobs in England

AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and prioritise effectively. A proactive, hands-on approach with ...

based protocols for exchanging data such as HTTP(S), FTP, SFTP, SMTP, AS2, SQL queries Windows scripting and scheduling tools Logging new calls via Freshdesk and resolving queries, whilst liaising with 2nd line support team. Raising licenses and quotes. Updating Salesforce and TaskRay with relevant PO and schedules. Dealing with ...

high reliability in remote work Availability to work UK hours Nice to have Experience in fintech, trading, or financial platforms Experience with Zendesk, Intercom, Freshdesk, or similar tools Ability to handle high volume support while keeping quality consistent What you can expect at Garnet Trade Fully remote setup with ...