4 of 4 Remote Genesys Jobs in England

customer support environments. Strong hands on experience with Zendesk (Support, Guide, Talk, Chat/Messaging, or equivalent platforms like Salesforce Service Cloud, Freshdesk, Genesys Cloud, etc.). Solid understanding of contact centre operations, workflows, SLAs, and service design. Skilled at writing user stories, acceptance criteria, and managing product backlogs. Experience ...

brands. Along with the tracking, we are owners of our AB testing tool Optimizely, our in-house Design System Genesys and Frontend Framework, which when put together, powers the product development at scale using a data driven approach. Join our team and you'll be responsible for providing technical leadership ...

brands. Along with the tracking we are owners of our AB testing tool Optimizely, our in-house Design System Genesys and Frontend Framework, which when put together powers the product development at scale using a data driven approach. You will play a vital role as we reimagine the labour market ...

seeking a highly organized and relationship-driven Senior Partner Manager - CCaaS to serve as the primary liaison between our key CCaaS partners (e.g., Genesys, NICE, Five9, Talkdesk) and our internal sales and channel partner teams. In this role, you will be responsible for qualifying and managing partner opportunities (referral, resale … within the CCaaS, UCaaS, or broader CX technology space. Demonstrable experience managing partner-generated leads and building successful relationships with major CCaaS providers (e.g., Genesys, NICE, Five9, Talkdesk) and their ecosystems. Preferred understanding of related CCaaS products such as Voice (SIP), Messaging (SMS/MMS), and Email. Strong organizational skills ...