IT Support Engineer
- Hiring Organisation
- Airwallex
- Location
- London, United Kingdom
- Salary
- £ 80 K
software support & troubleshooting – quickly able to debug common problems with Windows and Apple hardware, macOS, windows, iOS etc.Strong SaaS troubleshooting skills – i.e. Zoom, Slack, Google Chrome, Google Workspace, etc.Provide AV support for meeting rooms, all-hands, event spaces and office technologyRun new hire IT onboarding events every week - help … onboard to AirwallexOwn offboarding processes for assigned leavers or those in covered regions, incl. Laptop recovery and refreshingBasic administration of common SaaS apps - Google Workspace, Slack, Okta, etc.Write exceptional documentation and knowledge guides - clear, concise and easy to understandContribute to the global IT ops team, providing feedback on what works ...