Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service DeskSupportEngineer to provide professional and proactive service in their busy London office. You’ll be joining their onsite IT service desk team and supporting colleagues with end … doing: Assist in administering user accounts using Active Directory for our Windows network, Google Admin for Gmail and Google Docs, and in-house systems. Help oversee mobile device assets, providing support and logging their status throughout their lifecycle. Assist with managing orders for consumables, hardware, and software. … Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and more »
Wetherby, England, United Kingdom Hybrid / WFH Options
fyooz
a significant impact in a dynamic and growing company? We are dedicated to helping businesses unlock the potential of their data through specialist support and bespoke tailoring of the Agility Product Information Management (PIM) system and associated 3rd party integrations. This is an unmissable opportunity for an enthusiastic … the role Location must be within potential daily commuting distance to Wetherby What will your role look like? Provide friendly and effective software support to our growing customer base Troubleshoot technical issues … ensuring smooth operations for our clients Assist customers in mastering their PIM systems Get involved with new client installations & configuration of the PIM software Help author manuals and user support documentation. What can you expect in return? Mainly working from home role with regular Teams meetings and more »
the South Coast. Due to an increasing workload in their busy IT department, they are now recruiting for an AV/IT HelpdeskSupport Engineer. Within this role, you will be reporting to the Team Lead and providing support for all of the IT/AV … Ensuring all issues in question are logged and documented within the Helpdesk system. Assessing issues in timely manor, and taking the necessary steps to help resolve, and if unresolved, escalate and refer these issues to Level 2 support level team members. Be prepared to also be able more »
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment HelpdeskSupportEngineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a HelpdeskSupport … for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will … have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end more »