7 of 7 Remote/Hybrid ISO/IEC 20000 Jobs in England

ensuring consistent, high-quality customer outcomes while leading and developing technical teams. A key focus is embedding structured service management practices aligned with / IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering … align delivery with expectations - Lead service reviews and track improvement actions - Act as escalation point for service issues Service Management (ISO / IEC 20000-1) - Maintain and improve ISO-aligned service management practices - Ensure effective use of the Service Management System ...

ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 - £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence … ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills ...

ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 - £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence … ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials ...

Responsibilities Continuous Improvement and Governance Develop and implement a Continuous Improvement Framework for all managed services, aligning with PDS standards, ITIL v4, ISO 20000 and National Policing Digital Strategy objectives. Maintain register to support assessment and prioritisation of improvement opportunities including business case (resourcing and budgetary … Proven experience in continuous improvement and risk management roles within IT service management or technical operations environments. Strong knowledge of ITIL v4 principles, ISO 20000 standards, and practical experience in implementing CSI frameworks and risk management processes. Demonstrable experience applying Lean, Six Sigma or other ...

optimise performance and maintain profitability. Champion customer success by ensuring services align with client expectations and deliver tangible business value. Maintain compliance with ISO, CE+, and GDPR standards, embedding best practice across all service operations. Mentor, coach, and develop leadership capability within the customer experience and support functions ...

optimise performance and maintain profitability. Champion customer success by ensuring services align with client expectations and deliver tangible business value. Maintain compliance with ISO, CE+, and GDPR standards, embedding best practice across all service operations. Mentor, coach, and develop leadership capability within the customer experience and support functions ...

Skills and Experience You will have a strong technical background across several of the following areas: VMware vSphere 8.0 or later Windows Server 2019 / 2022 administration Microsoft Exchange and Microsoft 365 Active Directory and Federated Trusts Citrix XenApp, XenDesktop, and NetScaler Fibre Channel storage technologies, including Dell NetApp … solutions Amazon Web Services (AWS) and / or Microsoft Azure SQL Server administration and database concepts (SQL Server 2019) Public Key Infrastructure (PKI) and Certificate Authority administration Linux system administration Ansible automation Enterprise networking fundamentals including TCP / IP, DNS, DHCP, and MPLS What's on Offer Flexible ...