2 of 2 Remote IT Infrastructure Analyst Jobs in England

IT Applications and Infrastructure Support Analyst Our client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all incoming IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve … complex issues, especially during IT migration and lifecycle projects. Maintain up-to-date and relevant IT data to comply with the bank's auditing principles and processes. Ensure the Support Team meets SLA targets and operates proactively and proficiently. Regulatory Duties Maintain knowledge of applicable regulatory requirements, including More ❯

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/… Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external … support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to More ❯