Remote IT Support Analyst Jobs in England

1 to 25 of 30 Remote IT Support Analyst Jobs in England

IT Application Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Kurt Geiger | About Us We are an inclusive … creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One:For Love | For Diversity | For … Change | For Equality | For Kindness For Freedom | For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead the support and continuous improvement of enterprise applications across our organisation. This role is critical in ensuring the stability, performance and usability of systems that support business operations. The role is More ❯
Posted:

IT Application Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Kurt Geiger
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between More ❯
Posted:

IT Support Engineer / Service Desk Analyst / IT Technician

City of London, London, England, United Kingdom
Hybrid / WFH Options
AWD online
IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED … As a successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the … in the City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home JOB TYPE: Full-Time, Permanent ONLINE TEST: To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you’ll need to complete the company’s popular online IT test, which you will be taken to More ❯
Employment Type: Full-Time
Salary: £32,000 per annum
Posted:

IT Business Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Lancashire Insurance Group
Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group 1 week ago Be among the first 25 applicants Join to apply for the IT Business Support Analyst role at Lancashire Insurance Group Get AI-powered advice on this job and more exclusive features. Description The primary purpose of the … rapidly resolve technical issues as part of the group service desk supporting staff based in London, Bermuda, Australia and those working from home. Application Deadline: 31 July 2025 Department: IT Location: London Description The primary purpose of the role is to provide a service to the business and rapidly resolve technical issues as part of the group service desk … supporting staff based in London, Bermuda, Australia and those working from home. Specific Responsibilities Provide 1st and 2nd Line support to end users and provide a high level of service availability (Password reset, troubleshooting, maintenance) Ownership of Incidents, Service Requests, Problems and Change Requests Windows build and deployment tools, such as MDT, Autopilot Manage tickets via ITSM software ServiceNow More ❯
Posted:

2nd Line IT Support Analyst – 11045SR

Brentford, England, United Kingdom
Hybrid / WFH Options
Proactive.IT Appointments Limited
11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary … Responsibilities • Full ownership of support tickets including assigning and escalating where required • Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Administer More ❯
Posted:

IT Support Analyst (1st / 2nd Line)

Altrincham, Cheshire, England, United Kingdom
Hybrid / WFH Options
ALTECH GROUP LTD
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … Key: Experience and understanding of Active Directory Group Policy Exchange (on premises) Virtualisation (VMware preferable) Change process and ticketing system experience Good communicator Other Exp Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

IT Support Analyst (1st/2nd line)

Altrincham, England, United Kingdom
Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data … Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates … and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Knowledge More ❯
Posted:

Technical Support Engineer / IT Service Desk Analyst / SolarWinds

Worthing, England, United Kingdom
Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯
Posted:

IT Support Analyst (1st/2nd line)

Altrincham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Analyst (1st/2nd line), altrincham col-narrow-left Client: Location: altrincham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: If you have around 2 years experience in a … IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting … and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/ More ❯
Posted:

IT Support Analyst

Bristol, England, United Kingdom
Hybrid / WFH Options
Harding Retail
Here at Harding+, we are recruiting an IT Support Analyst to join our Technology team. We’re looking for someone who is passionate about starting or growing their career in IT Support, with a positive, customer focused mindset. It’s a great time to join our team, as a growing and scaling retailer with … a twist, working and innovating together helps us realise our purpose to ‘make every cruise better’. About the role: You’ll provide technical stability and great IT customer service to our teams as the business continues to grow. With an updated technology roadmap to support this, we’re focused on overhauling and modernising our transactional systems, and … further developing our digital strategy. As an IT Support Analyst, you’ll be the first point of contact for all technical issues and queries at Harding+. Using Freshservice, you’ll manage and resolve support tickets efficiently, ensuring minimal disruption to staff operations, all whilst championing exceptional customer service. You’ll troubleshoot hardware, software, maintain user accounts More ❯
Posted:

IT Support Analyst

Surbiton, Surrey, England, United Kingdom
Hybrid / WFH Options
Right Now Group
IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right … opportunity to develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Salary: Hourly equivalent of 28,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday … days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone More ❯
Employment Type: Contractor
Rate: £28,000 - £30,000 per annum
Posted:

IT Support Analyst

Highbridge, England, United Kingdom
Hybrid / WFH Options
Gap Personnel
gap personnel are currently recruiting for IT Support Analysts for their client, Yeo Valley. Fantastic opportunity for anyone looking to start a career in IT, especially if you've had a job working in IT support or if you have been recently studying IT. You will be part of an enthusiastic IT team of … a great opportunity for anyone looking to work in a company that is passionate about the planet and expanding their experience in line with new technologies and digital approaches. It is permanent and based in Highbridge in brand new spacious offices, only half an hour from Bristol and just off of the M5 Jn 22. The role will have … opportunities for a mixture of on-site and working from home options, plus there is a great staff canteen! Your responsibilities: Providing responsive, reactive and timely technical support to the business - being the first point of contact to the business for IT and Business System tickets. Applying and developing technical knowledge on issues relating to laptops, scanners, printers More ❯
Posted:

IT Support Analyst, Office Based (Permanent)

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Omneshealthcare
We are seeking a skilled IT Support Analyst to join our dynamic IT team. The successful candidate will be responsible for providing technical assistance and support to end-users, ensuring the efficient operation of systems, software, and hardware. The IT Support Analyst will play a crucial role in diagnosing and resolving technical … issues, maintaining IT infrastructure, and delivering exceptional service to our colleagues. Responsibilities: End-User Support: Respond to user queries and issues through various channels, including phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network problems to resolution. Provide step-by-step guidance and training to users on technical matters. Install, configure, and update software applications … and operating systems. Incident Management: Monitor the incident management system, log and update incidents, and ensure timely resolution. Escalate complex issues to higher-level support when necessary. Telecoms Support: Provide support for telecoms systems, addressing issues and ensuring seamless communication for end-users. Collaborate with telecom service providers to troubleshoot and resolve technical challenges. Technical Issue Resolution More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Applications and Infrastructure Support Analyst

London
Hybrid / WFH Options
Nexus Jobs Limited
IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an … integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be … the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to More ❯
Employment Type: Permanent
Posted:

IT Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Right Now Recruitment
Social network you want to login/join with: Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the … right opportunity to develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Temp/Perm Salary: Hourly equivalent of 25,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Active Directory Administration Managing NTFS Permission Telephone & software support for field service engineers Microsoft Windows Server 2008 & 2012 Working knowledge of SQL, Jira, Python or More ❯
Posted:

First Level IT Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Interactive Brokers
As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all … staff, helping to explain, quantify, and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalating specific technology issues to component owners, and maintaining the trouble ticket queue. As part of an effective lifecycle, you will drive the timely, effective resolution of issues under your care. Are you a More ❯
Posted:

Information Technology Support Analyst

Plymouth, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, plymouth col-narrow-left Client: RedRock Resourcing Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative … and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support More ❯
Posted:

Information Technology Support Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid … Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative … and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support More ❯
Posted:

Information Technology Support Analyst

Warrington, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, warrington, cheshire col-narrow-left Client: RedRock Resourcing Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I … m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward … thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting More ❯
Posted:

Information Technology Support Analyst

Exeter, England, United Kingdom
Hybrid / WFH Options
RedRock Resourcing
IT Support Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a … solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to … Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within More ❯
Posted:

Information Technology Support Analyst

Exeter, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
RedRock Resourcing Location: exeter, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled … and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support … contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues More ❯
Posted:

IT Support Analyst

City of London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
IT Support Analyst, london (city of london) Client: Crone Corkill Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: IT Support Analyst Full Time | Office Based | City of London Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push … the IT function forward. This is an office based role with an expectation to be in their City based office 5 days per week. If you do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the More ❯
Posted:

IT Support Analyst

Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
True Worth Consulting Ltd
IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal … alongside a dynamic, employee-owned firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to users across all departments, including troubleshooting issues with Office 365, remote access, cloud tools, and internet connectivity Support core applications including Microsoft 365 , ALB (Practice & Case Management System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

IT Support Analyst - Hybrid - up to £37,000 Benefits

Coventry, West Midlands, England, United Kingdom
Hybrid / WFH Options
Involved Solutions
Job title : IT Support Analyst Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £30,000 - £37,000We are working with a Managed Service Provider who are looking for … an IT Support Analyst to support their clients with a mixture of BAU and project work. The successful IT Support Analyst will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset.In addition to this, the IT Support Analyst will become part of a social … and supportive team. They are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The IT Support Analyst will be providing face to face and remote support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days, they More ❯
Employment Type: Full-Time
Salary: £30,000 - £37,000 per annum
Posted:

IT Training and Process Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Harrowells Ltd
We are seeking a personable, friendly, and outgoing ITTraining & Process Support Analyst to join our IT team. This is a people-facing role, ideal for someone who enjoys helping others, building confidence in technology and internal processes, and supporting positive change across the firm. This is not a traditional IT trainer role. As well as delivering … engaging training sessions, you’ll support the rollout of new technology and processes, help identify where best practice is not being followed, and act as a key point of contact for business process support across departments. Key Responsibilities Deliver tailored training sessions on IT systems, legal applications, and internal processes, both one-to-one and in group … settings. Develop and maintain clear, user-friendly documentation and guides for legal teams and support staff. Support departments with process-related queries, offering guidance and troubleshooting where process gaps or inefficiencies are identified. Work with Heads of Department to understand team workflows and support adoption of best practice. Provide light-touch second-line support where queries More ❯
Posted:
IT Support Analyst
England
10th Percentile
£21,250
25th Percentile
£26,000
Median
£32,500
75th Percentile
£40,250
90th Percentile
£47,500