Manchester, England, United Kingdom Hybrid / WFH Options
Michael Page
troubleshooting, resolving issues, and communicating effectively with customers. Additional experience in the following would assist the successful candidate: Grafana, Prometheus, Windows Server knowledge, and ITIL certification. Job Offer *Estimated salary package of £65,000 to £75,000 per annum *Obtain further professional qualifications and training *Join a highly dynamic more »
support in any of these areas: operations (launch, capacity management, release management), technical support, escalation management, IT consulting. Non-core competencies You have an ITIL certification. You have systems administration skills (Linux, VMware ESXi, MS Server). Recruitment process 1. Discussion with our hiring officer within 2 to more »
management role is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Experis IT
calm and precise resolution skills Flexibility to do rotational shifts between 06:00 and 19:00 Documentation writing and cultivating an accurate knowledge base ITIL awareness and/or an ITILCertification Technical Skills Required: ServiceNow or similar Helpdesk/Service Desk Software experience - Heat, Remedy or more »
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/2nd service … desk professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITILcertification is expected alongside a good understanding of Service Management generally. Experience in a man management role is an essential part of this more »
Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to more »
Milton Keynes, Buckinghamshire, South East Hybrid / WFH Options
Nexus Jobs Limited
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITILcertification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Sherwin-Williams
present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional more »
Qualifications 8-10 years' experience in MSP, preferably in leadership roles **with a deep understanding of service management frameworks and principles such as ITIL. Certification is not essential. Looking for hands on experience. Project management skills, with an excellent knowledge of IT systems and infrastructure. Benefits Casual dress Flexible more »
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »
there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or information technology, ITILCertification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
would be advantageous. Desirable: Degree in Information Technology, Computer Science, or Cyber Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without more »
Northampton, Northamptonshire, East Midlands, United Kingdom
GXO Logistics
reduce cost What you need to succeed at GXO: Strong knowledge of IBM AS400 Knowledge and experience in restoring systems from a failed state ITIL qualification is preferred but not required Knowledge of the French language would be beneficial however, not essential We engineer faster, smarter, leaner supply chains. more »
volumeof suitable applications. About you The role will be responsible for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient … for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Asset and Configuration management principles, processes, standards, new and evolving best more »
available for reference. Person Specification Qualifications Essential Educated to NVQ Level 3 in an IT based subject or equivalent qualifications, training and experience Desirable ITIL qualification Personal Attributes Essential Ability to work under own initiative and prioritise own work load Commitment to continuing professional development Effective communication and interpersonal more »
as an escalation point offering 2nd and 3rd line support to further facilitate a seamless operation and keeping the standards high. Adhering to the ITIL framework ensures efficient delivery of operational services, while also serving as a key point of contact for IT service delivery (although an ITILcertification is not necessary, HANDS-ON experience is). Additionally, you will be managing the installation, maintenance, and upgrades of computer hardware and software systems according to defined standards like Autopilot and Intune, and ensuring adherence to documented procedures, is essential. Overseeing IT projects to ensure timely delivery … site spanning over 20 acres. Your role will entail adeptly managing Service Desk platforms and ensuring smooth day-to-day IT operations. Proficiency in ITIL and Incident Management is essential, alongside the ability to analyse data, recognize potential issues and trends, and articulate findings to enable informed actions, decision more »
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
of experience in a similar role Technical expertise in Cisco products. Ability to debug complex network problems and drive large account network problem resolution. ITIL Qualified This is an urgent vacancy. If you are interested then please apply directly to the ad or send your CV to khushboo. pandey more »
work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this … role. Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical more »
new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITILcertificationCertification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/ more »
brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery … role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality … Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services more »
Experience working as a Service Transition Manager ITILCertification and ITIL Service Transition-certified (Nice to Have) Experience in Service Management concepts and ability to apply these in a Service Transition context more »
London, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
provide support to all levels of the business as well as carry out larger projects. 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth … Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Networking & server management BAU support and being the point of escalation Worked in ITIL frameworks Project management or migration experience Desirable (but not required): Worked within an MSP or IT consultancy Worked in the Financial sector ITILcertificationmore »