future. What will I be doing? Provide strong leadership, as you’ll be responsible for supporting colleagues across the UK and globally. Managing the ITIL-based service function, managing SLAs and KPIs. Ensure that platforms are built and maintained to meet the required security standards. Provide support services to … infrastructure services, as well as any future changes. What do I need? Proven experience in an infrastructure/IT management role. Strong expertise in ITIL-based service management Experience and understanding of Windows, AD, 365 Cloud, Networks (WAN, Firewalls, Wireless), Virtualisation etc. Experience in infrastructure/network security and … implementation. ITIL Certified is desirable. Cisco CCNP or CCNA Certified is desirable. Apply now to Callum Berrigan or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons more »
qualifications Bachelor’s degree in a related field (e.g. Computer Sciences, Computer Engineering, Information Technology and Security) or equivalent work experience Significant experience in ITIL based Incident management activities • ITILcertification or equivalent experience GCIH certification or equivalent certification or experience Strong communication, reporting and more »
starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITILCertification A Yellow belt … Certification No Shift Constraints Experience in Application support. Experience in Technical or Semi Technical voice process. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and more »
Influence and instil confidence at a senior level through exercised ownership of programmes and delivery of positive outcomes. Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences … Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme release. ITILcertification What To Do Now Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return more »
out resource planning Experience using project toolkits such as Microsoft Project and Visio A good understanding of network security and IT fundamentals PRINCE2 and ITIL certifications (advantageous) This is an 18 month fixed-term contract, with an expectation to be onsite 2-3 days per week in a London more »
/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in more »
compliant from day one of the legislation going live. Pantheon have already completed gap analysis and have a well define workstream. Strong experience in iTIL and ISO27001 are needed. Furthermore, the candidate will have strong stakeholder management skills and ability to work independently with technical and non-technical stakeholders … enabling training and support as required. Provide periodic progress reporting as required. Knowledge and Experience Required Functional Very strong knowledge of and experience of iTIL and ISO27001. Knowledge and experience of working on audit compliance change projects. Experience working on audit related projects. Ability to elicit and document detailed … align and concur. Exposure to working with external third-party vendors. The following is desirable, but not essential Knowledge of Private Equity. DORA Exposure. iTIL certifications. Understanding of business architecture. Understanding of Risk Frameworks. more »
future updates. What you can already do An Engineering/Software/Application background with a good knowledge of IT Infrastructure and Cloud delivery ITIL Qualification (preferred) TOGAF (or similar Enterprise Architecture) qualification (preferred) A strong technology background with expertise in a complex manufacturing environment (CPG/FMCG) with … within a fast-paced business, medium sized organisations. Working in a controlled environment with experience, knowledge, and desire to continuously improve. Excellent knowledge of ITIL framework. So, what’s the package? When you work at MM Flowers you get more than just a salary. Holiday allowances are calculated on more »
implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to … our future growth. Key Tasks • Work as part of an IT Service Desk team based on ITIL principles. • Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. • Provide sales team with pre-sales support more »
on configuration management processes to the internal team. Process Enhancement: Drive the development and enhancement of processes surrounding configuration management. Qualifications: ITSM Expertise: Advanced ITILcertification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and more »
West Midlands, United Kingdom Hybrid / WFH Options
Talent International
VMware, Storage, various OS environments, and business applications. Experience Required: ICT (Level 5) professional qualification or equivalent. Professional Management qualification (Level 5) or equivalent. ITILcertification in IT Service Management, or similar. Knowledge of Industry Best Practices like ITIL v4. Extensive hands-on experience in PowerApps development more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »
Essential Graduate or equivalent level of qualification or experience Trained as an RA Agent/Manager with significant practical experience Formal management training Desirable ITILcertification Able to work to deadlines without supervision Delivering value to the end user Disclosure and Barring Service Check This post is subject more »
able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. more »
ensuring that their needs regarding Service Support and transitions are fully considered in the delivery of new Service Go-Lives. Person Specification Qualifications Essential ITIL Certificate or equivalent Educated to Masters level (or equivalent experience in service management provision Desirable Technical IT Degree qualification IT certification (MCSE, CCNE … experience of providing Application, Software, Hardware support Extensive experience of working within defined Service Level Agreements & Service Level Targets High level of understanding of ITIL processes and Service Management best practice framework Experience of analysing complex facts and situations, and deriving options for solving problems in a structured manner. more »
support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional more »
the service improvement register. Maintain Applications Portfolio ensuring all records are up to date with the latest information. Profile The successful candidate will have; ITILcertification V4 (or V3) Experience in documenting and maintaining end-to-end IT processes. Proven hands-on experience of managing IT service improvement … initiatives and processes across a broad selection of IT areas. ITIL Intermediate Certificate in IT Continual Service Improvement (or equivalent). Job Offer Service Improvement Analyst - Fixed Term Contract - Manchester This role offers; Salary of up to £40,000 12 month fixed term contract Private healthcare more »
Worcestershire, United Kingdom Hybrid / WFH Options
Talent International
Back-up, various OS environments, and business applications. Experience Required: ICT (Level 5) professional qualification or equivalent. Professional Management qualification (Level 5) or equivalent. ITILcertification in IT Service Management, or similar. Knowledge of Industry Best Practices like ITIL v4. Extensive hands-on experience in a specialist more »
Specification Educations, Training and Qualifications Essential Educated to degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development Desirable ITILCertification or relevant experience or working in an ITIL environment Evidence of experience or qualification in one or more of the following more »
management role is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in more »
London, England, United Kingdom Hybrid / WFH Options
TALENT INTERNATIONAL UK LTD
To excel in this position, you should possess: ICT (Level 5) professional qualification or equivalent ICT qualification. Professional Management qualification (Level 5), or equivalent. ITILcertification in IT Service Management, or similar. Knowledge and understanding of Industry Best Practice and relevant guidelines such as ITIL v4. Significant more »
as part of the design and delivery of a strategic roadmap of innovative processes, standards and technologies Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITILmore »
download at any time. Person Specification Education Essential Post Graduate Degree with Qualification/Accreditation in an IT specialism or equivalent relevant technical experience ITIL V3 Foundation qualification Desirable Additional ITIL Qualifications Experience Essential Experience as a Desktop Engineer similar function Experience in effectively supporting a large scale more »