Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
Inspire People
learn and apply new technologies. Proven technical leadership through coaching, mentoring and effective stakeholder communication. Skilled in analysing complex problems, making sound decisions and implementing practical solutions Desirable criteria: ITILFoundationCertificate Knowledge and/or experience of the Government Digital Service (GDS) Service Design Manual PowerBI - Tenant Administration/On Premise data gateway administration MS Defender More ❯
organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. On behalf of Tesco IMS, AMS are now looking for a ITIL Process Analyst for a 6 month contract, hybrid working model. Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of … customers or looking after their people, you'll find there's a warmth and friendliness to everything they do. Key responsibilities: As a detail-oriented and proactive professional with ITILFoundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless … handover from project delivery to live operations. Skills and Qualifications: ITILFoundation Certified - Solid grounding in IT service management principles and practices. Service Transition Knowledge - General understanding of transitioning services into live environments effectively. Planning & Organisation - Strong planning skills with the ability to manage competing priorities and deadlines. Attention to Detail - Meticulous approach to tasks, ensuring accuracy and More ❯
solving skills, will be key to your success in this role. We are also looking for: Proficiency in SQL, with the ability to interrogate databases and produce meaningful reports ITILFoundation certification About us British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS … vendors Experience working with patient safety, risk, or quality management systems Qualifications Essential Educated to degree level or equivalent experience in IT systems Proficiency in SQL (formal qualification desirable) ITILFoundation or above Desirable Formal training/teaching qualification or demonstrable experience delivering training General Essential Do you support a woman's right to choose abortion? Are you More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
stability of our external facing IT services. This pivotal role ensures that our external facing IT operations are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with Technical Operations, Change … integrity. You will have 7 plus years of proven experience in IT service delivery leadership. Education: Bachelor's degree in Information Technology, Computer Science, or a related field Certifications: ITILFoundation Certification is required (minimum requirement); additional ITIL Intermediate or Expert-level certifications are preferred. Experience managing teams and third-party suppliers. Deep understanding of SLA, availability … and capacity principles Strong analytical and decision-making skills Familiarity with monitoring and reporting tools Advantageous but not essential Experience in health tech or critical service delivery Additional ITIL certification in Monitoring, Capacity Planning or Service Management Tools Knowledge of high-availability and disaster recovery design Working knowledge of cloud performance and scaling principles READY TO APPLY If you More ❯
Knutsford, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Role Summary: The Cryptographic Operations Specialist supports secure, compliant, and reliable cryptographic and key management services across the organization. This includes managing cryptographic infrastructure (e.g., HSMs), key lifecycle activities, certificate and SSH key management, and maintaining risk and compliance standards. Key Responsibilities: Manage cryptographic infrastructure (HSMs, key generation/distribution, SSH keys, certificates). Support cryptographic operations across platforms … and project work. Participate in out-of-hours support as needed. Essential Skills & Qualifications: Bachelor's degree in Computer Science or related field. Experience in cryptography or information security. ITILFoundation certified. Strong stakeholder management and communication skills. High attention to detail and ability to manage multiple priorities. Proficiency with Microsoft Office tools. Desirable Skills: Security certifications (e.g. … CISSP, CISM). Experience with Unix/Windows systems. Knowledge of PKI, certificate management, and compliance standards. Familiarity with SharePoint, Confluence, and JIRA. Project/change management experience. To apply for this role please submit your CV or contact Dillon Blackburn on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Investigo
dedicated security team. You will be supporting the integrity and availability of the clients cryptographic infrastructure. You will play a key role in supporting cryptographic hardware, key management services, certificate management, and ensuring adherence to IT security standards. Your expertise will help shape and secure the operations, aligning with the Crypto strategy and wider departmental goals. Key Responsibilities Manage … cryptographic hardware (HSMs - Thales, Entrust, Gemalto, etc.), including installation, configuration, and on-site activities Perform SSH key and certificate management Support cryptographic key lifecycle activities: generation, distribution, storage, recovery, and deletion Maintain accurate documentation and perform regular risk and compliance checks Handle incident, problem, and change management processes (aligned with ITIL best practices) Ensure strong governance, audit trails … or information security roles Hands-on experience with HSMs from vendors such as Thales, Entrust, or Gemalto Familiarity with HSM monitoring tools Strong scripting or coding skills (Python preferred) ITILFoundation Certification Bachelor's Degree in Computer Science or related field Strong stakeholder management and communication skills Excellent attention to detail and ability to multitask Proficient in Microsoft More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITILFoundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership More ❯
Knutsford, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Key Responsibilities Manage and configure HSMs (Thales, Entrust, Gemalto or similar) Monitor HSM health using appropriate tools Automate cryptographic processes using Python or other scripting languages SSH key and certificate lifecycle management Generate key components across IBM, Tandem, Unix platforms Support incident, change, and problem management (ITIL-aligned) Maintain accurate documentation and audit trails Collaborate with stakeholders across … teams Essential Skills Recent hands-on experience with HSMs (Thales, Entrust, Gemalto) Proficiency in HSM monitoring tools Strong automation and scripting skills (Python preferred) Cryptography/Information Security background ITILFoundation certification Bachelor's degree in Computer Science or related field Excellent stakeholder management and documentation skills Desirable Skills Experience in operational IT security roles Familiarity with SharePoint More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
working within a PMO setting. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITILFoundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Harvey Nash
a high-performing service desk team, driving service excellence and continuous improvement. About the Role: This is an opportunity for an established Service Desk Manager with a strong technical foundation and hands-on experience in a service desk environment. Whether you're rolling up your sleeves to support your team or stepping back to lead strategically, you'll be … day operations of the service desk, ensuring SLAs and KPIs are met Act as a technical escalation point and provide guidance on complex issues Drive service improvements and champion ITIL-aligned processes Collaborate with wider IT teams to ensure seamless support and issue resolution Foster a culture of accountability, learning, and continuous improvement What You'll Bring: Proven experience … a senior service desk role Strong technical background with the ability to be hands-on when required Excellent communication and stakeholder management skills Solid understanding of Microsoft Active Directory ITILFoundation certification (or equivalent experience) A proactive, solution-focused approach with a passion for delivering outstanding service Why Join? Be part of a respected UK-leading organisation with More ❯
Goole, North Humberside, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITILFoundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL practices. Strong attention to detail and organisational skills. Ability to More ❯
Goole, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITILFoundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL practices. Strong attention to detail and organisational skills. Ability to More ❯
network solutions, Scripting eg Powershell and backups eg Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITILfoundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. More ❯
Avon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
network solutions, scripting e.g. Powershell and backups e.g. Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITILfoundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
relationship skills. Ability to lead large-scale technical projects with minimal supervision. Qualifications & Certifications (Desirable): Cisco Certified Network Associate (CCNA Voice/Collaboration) Cisco Certified Network Professional (CCNP Collaboration) ITILFoundation Certification Microsoft Teams Voice or other cloud telephony accreditation Degree in IT, Networking, or a related discipline (or equivalent professional experience) If you have the relevant experience More ❯