1 to 2 of 2 Infrastructure Support Specialist Jobs in England

Job Title :2nd Line Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also … be expected to troubleshoot and resolve issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students more »

professionals, is committed to continuing the Group’s 161-year heritage of building sustainable communities. This role is critical for ensuring that the IT infrastructure operates smoothly and efficiently, supporting both local and remote teams. The candidate is expected to have a deep understanding of IT fundamentals, including hardware … software, networking, and security protocols, as well as a proficiency in supporting Apple products. Key Responsibilities: Provide comprehensive support for hardware and software issues, ensuring high satisfaction for end users, including senior management and remote teams. Coordinate maintenance with service providers for internet, MPLS, and IT assets to ensure … optimal performance. Manage IT asset lifecycle from procurement to disposal, including inventory tracking and compliance. Support corporate communications by providing reliable audio-video services for meetings and events. Demonstrate expertise in network fundamentals (DHCP, DNS, IP addressing) and authentication systems, including proficiency with corporate Active Directory. Oversee security measures more »