Contact Centre Engineer
- Hiring Organisation
- 83zero Limited
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda functions (ideally Python/Node.js) to support automation and integrations. Use IaC tools (CloudFormation/Terraform) to deploy and version infrastructure. Integration & Collaboration Integrate Amazon Connect with CRM, ticketing, analytics, and LOB applications. Partner with operations, product … features. Competence writing Lambda functions (Python or Node.js preferred). Experience integrating AWS with external systems (REST APIs, webhooks, CRMs, etc.). Familiarity with IaC tools (CloudFormation, CDK or Terraform). Excellent communication and stakeholder management abilities. Nice-to-Have Skills AWS certification (e.g., AWS Certified Developer , Solutions Architect Associate