Technician
East London, London, United Kingdom
Digital Realty (UK) Limited
Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. WHAT YOU'LL DO General Support Follow company safety policies, standard operating procedures, and core values … escalating as needed. Ensure proper handling, storage, and ESD-safe procedures for all customer and company equipment. Compliance & Documentation Accurately enter updates, notes, and task completion details into internal ticketing or reporting systems. Assist with asset tracking and maintaining correct hardware inventories in the system. Learn about risk assessments and compliance requirements relevant to customer and operational activities. … Participate in safety briefings and internal audits to improve data center readiness and compliance. Team Support Collaborate with and support senior technicians, engineers, and site management in day-to-day operations. Participate in hands-on training sessions and shadow experienced team members to build technical skills. Provide support during equipment deliveries, audits, and infrastructure changes. Be open to More ❯
Employment Type: Permanent
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