Management system ( Airwatch/Xenmobile/Mobile iron etc), o Basic understanding on Data backups, o Basic understanding and troubleshooting for VDI, SCCM/LanDesk/Altris, o Basic configuration & troubleshooting of Apple machines/mobile devices o Contribution towards creating KB article o Ensuring all SRQs, Incidents are addressed more »
or MCSE preferred Familiarity with tools such as IDA Pro, PEiD, PEview, Procmon, Snort, Bro, Kali Linux, Metasploit, NMAP, and Nessus Familiarity with GPO, Landesk, or other IT Infrastructure tools Understanding of programming/scripting languages and ability to run basic database queries Experience with ServiceNow Education Minimum bachelor’s more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
equipment and services, and liaise with ICT staff, in particular the Technical Leads, and other parties as necessary to rectify such faults ** Use the LANDesk computer system to record, manage and monitor the progress of all jobs and incidents to their resolution, including invoking escalation procedures, where appropriate and keeping … users and other system managers informed of progress ** Use the LANDesk computer system as the ICT asset management system, and to use the system for the production of management reports, as required Skills and experience: - ** Recognised IT related academic or professional qualification/certification ** Experience implementing and supporting IT equipment more »
