Senior Freshservice Solution Architect / ITSM Engineer
- Hiring Organisation
- Netstratum Technologies
- Location
- Middlesbrough, England, United Kingdom
APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Experience with Freshworks ecosystem tools Basic scripting knowledge (JavaScript or similar) Experience leading ITSM transformation projects What Success Looks Like Seamless migration ...