1 to 25 of 45 Journey Map Jobs in England

You bring curiosity, empathy, and a sense of humour to everything you do. Responsibilities: Articulate users’ needs, tasks, and goals into user stories, journey maps, and user requirements. Develop effective user interfaces and interaction patterns to help users achieve their goals. Perfect, evolve and maintain design systems while more »

ll decide which service design activities are appropriate for the project. Activities could include: client workshops, service definitions, service blueprints, service concepts, customer journey mapping, business model canvas, rapid prototyping, ethnographic studies, creative brainstorming, and persona development. On government projects, they use the GDS Service Standard as their more »

collaboration and communication skills for cross-functional teamwork. Creative problem-solving abilities to address customer challenges and improve retention. Deep understanding of customer journey mapping and targeted content creation. Benefits: Flexible working arrangements 25 days annual leave + Extra day added on for every year of service Days more »

technical KPIs. Support the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we can leverage and integrate out wider … level of services, quality and value. Essential competencies: Proven enterprise website management – 6+ years’ experience, preferably in B2B tech/SaaS market. User journey – creation and management of optimised journeys for key audiences. Use case – definition, collection and prioritisation (including management of backlog with stakeholders). Highly numerate … to inform decision making and presenting those to others. Technical skills and insight to support integrations with other key platforms in the customer journey e.g. Eloqua, Salesforce, GoToWebinar etc. Excellent and demonstrable collaboration skills. Passion for building great products to solve customer and business problems. Excellent communication skills more »

journeys that create the optimal user experience Use insights from user research and metrics to identify ‘pain points’ and improve design Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Support user researchers in usability testing Run workshops with your team and stakeholders Work with our design more »

You bring curiosity, empathy, and a sense of humour to everything you do. Responsibilities: Articulate users’ needs, tasks, and goals into user stories, journey maps, and user requirements. Create wireframes, storyboards, and screen flows. Develop effective user interfaces and interaction patterns to help users achieve their goals. Design more »

research and gather insights to inform design decisions. Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop user flows, journey maps, and information architecture. Collaborate with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience. Iterate designs based more »

into personas, user journeys and product opportunities Requirements: • 5+ years of design experience in a product team • Experience in service design and user journey mapping • Experience in prototyping and validating solutions • Experience building 0-1 products • Experience in presenting design process and outputs clearly to stakeholders • Experience in more »

means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers. A day in the life of... A Senior UX Designer, you'll spend … Here are just a few of the things you'll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross functional … solutions are fast, accessible and both driven by, and validated by, our customers Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings Coaching and mentoring team members In an ideal world... Our more »

means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers. Sofology benefits Plenty of opportunities to learn & grow. 30% discount across the Group … sitting! Here are just a few of the things youll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross functional … solutions are fast, accessible and both driven by, and validated by, our customers Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings Coaching and mentoring team members In an ideal world... Our more »

Lead Business Analyst - Contract Understanding Solutions is a digital technology consultancy committed to helping our clients achieve their desired outcomes. Our success is built on the expertise of our Associates, who collaborate closely with our clients under a statement of more »

collaboration with the Head of CX Strategy. You will have had extensive experience of both experience development (in terms of upstream activities like journey mapping) as well as in delivery of outstanding products, services, and tactics that meet an experiential need. It's a leadership role, and will … a trusted partner, internally and for clients. Own the experience strategy for a portfolio of brands, demonstrating a robust understanding of the CX journey and the priority touchpoints to be optimised. Be a leader in a multidisciplinary team, collaborating to improve healthcare experiences for patients and medical professionals. more »

alignment with product objectives and user needs. • User Research: Conduct qualitative and quantitative research studies, such as interviews, usability testing, surveys, and user journey mapping, to gather insights about user behaviors, needs, and preferences. • Data Analysis: Analyze research data and derive actionable insights that drive informed design decisions more »

user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act on opportunities within more »

successful candidate An understanding of the challenges of a subscription or membership organisation Google Analytics CRM software, Hubspot and or NetSuite experience Customer journey mapping skills to drive optimisation through a test-and-learn approach A business mindset coupled with strong data analysis skills The ability to tell more »

on activities like stakeholder and user interviews, surveys, competitor/peer analysis and other techniques. Work together to create affinity maps, personas, user journey maps and other documentation to visualise research and testing results and share insights with colleagues. You will define measurable KPIs and formulate prioritised hypotheses … in the research and testing aspect of the role Able to clearly visualise research and testing results, e.g., using affinity maps, personas, user journey maps and other techniques Knowledge of industry-standard research methods and experienced in planning, recruiting for and conducting moderated and unmoderated user testing Confident more »

on activities like stakeholder and user interviews, surveys, competitor/peer analysis and other techniques. Work together to create affinity maps, personas, user journey maps and other documentation to visualise research and testing results and share insights with colleagues. You will define measurable KPIs and formulate prioritised hypotheses … in the research and testing aspect of the role Able to clearly visualise research and testing results, e.g., using affinity maps, personas, user journey maps and other techniques Knowledge of industry-standard research methods and experienced in planning, recruiting for and conducting moderated and unmoderated user testing Confident more »

customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customer journey mapping to guide product development; then validate that learning with user testing 🔰 Translate product vision into a roadmap containing well-defined, prioritised features that more »

Reactjs and this role would be expected to produce frontend artifacts using this technology. Key Responsibilities Conduct user research, competitor analysis, and user journey mapping to understand user needs and pain points. Design intuitive and user-friendly interfaces for enterprise-level systems, workflows, dashboards, forms, and reports. Develop more »

strategies. Product Skills: Previous experience managing product conception, strategy, discovery, development, go-to-market, and growth cycles. Working knowledge of agile, backlogs, personas, journey maps, and strategic roadmaps. Demonstrated ability to leverage market research, data analytics, UX principles, design thinking, feedback, contextual inquiry, and financial acumen to drive more »

strategies. Product Skills: Previous experience managing product conception, strategy, discovery, development, go-to-market, and growth cycles. Working knowledge of agile, backlogs, personas, journey maps, and strategic roadmaps. Demonstrated ability to leverage market research, data analytics, UX principles, design thinking, feedback, contextual inquiry, and financial acumen to drive more »

product requirements. Defines product roadmap with input from all relevant stakeholders based on the product vision. Works with market research and creates customer journey maps and empathy maps as needed. Manage the product backlog (Epics, Features, Stories) and prioritise the backlog with stakeholders. Create and write detailed user more »

approach to digital and software projects, involving close collaboration with end-users and stakeholders. Proficiency in producing high-quality UX outputs including Personas, Journey Maps, Blueprints, and Site Maps/IA. Proficiency in creating wireframes, functional specifications, and interactive prototypes using software such as Figma, XD, or Sketch. more »

user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act on opportunities within more »

leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture, and we are more »