Head of Operations & IT
- Hiring Organisation
- cer Financial Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £110,000 - £120,000 per annum
create measures to improve productivity. Maintain strong operational controls in line with FCA / PRA requirements, including operational resilience, outsourcing, GDPR, AML / KYC processes, and business continuity. Ensure the bank meets UK operational resilience framework requirements, including impact tolerances, important business services, and mapping / testing obligations. … experience in operations leadership within a UK bank, building society, or FCA-regulated financial institution. Strong knowledge of UK banking operations: payments, onboarding / KYC, fraud operations, reconciliations, complaints, and customer servicing. Deep understanding of UK financial regulation (FCA Handbook, PRA rules, SYSC, Operational Resilience, Consumer Duty). Demonstrated ability ...