1 to 25 of 35 Remote Knowledge Management Jobs in England

Transformation Programme. As a key member of the Future NHS Workforce Solution Transformation Programme, you will have the opportunity to showcase your experience in a wide range of Service Management skills contributing to the development of the Service Management approach for the transformed service. You will possess a strong background in IT Service Management, with a solid … understanding of ITiLv4 practices. Your expertise in IT service management, service provision, relationship management and supplier engagement, SLAs/performance management, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented IT Service Manager who can fulfil the outlined requirements. What do we offer? o 27 days … the job In this role, the post holder will support a series of dedicated assurance activities within the Future NHS Workforce Solution Transformation Programme with a focus on Process Management assurance, including: Service design and delivery, including the development of the service management approach, application of and adherence to IT Service Management (ITSM) policies, processes and procedures More ❯

IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change, this could … be the perfect next step in your career. Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the experienced IT … Service Manager Take ownership of process maturity across ITIL practices Contribute to a culture of continuous improvement within a professional, inclusive team Gain exposure to major incident management and governance Work for a stable, respected firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction Change Management Incident Management Knowledge Management More ❯

growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts … Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master's or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and More ❯

and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. You will create … Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment : Ensure all service designs and transitions align with ITIL framework best practices … including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Service Impact Assessment : Review proposed solutions to assess and influence impacts to live service and support structures. KEY SKILLS AND EXPERIENCE You will have experience in designing full end More ❯

and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. You will create … Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices … including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures. KEY SKILLS AND EXPERIENCE You will have experience in designing full end More ❯

and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. You will create … Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices … including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures. KEY SKILLS AND EXPERIENCE You will have experience in designing full end More ❯

and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. You will create … Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices … including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures. KEY SKILLS AND EXPERIENCE You will have experience in designing full end More ❯

complex problems and challenge the thinking of more senior colleagues and clients Construct detailed financial/business models performing complex scenario and sensitivity analysis Ensure the firm's risk management frameworks are adhered to Be a strong and effective team player Provide timely feedback and coaching to other team members Contribute to thought leadership and knowledge management … drivers within Media businesses Experience of leading project workstreams and taking responsibility for small teams Prior involvement in business development activity and ability to contribute to thought leadership and knowledge management initiatives Ability to work effectively and collaboratively with team members and broader (internal and external) stakeholders Skills we’d love to see/Amazing Extras: Strong academic More ❯

complex problems and challenge the thinking of more senior colleagues and clients Construct detailed financial/business models performing complex scenario and sensitivity analysis Ensure the firm's risk management frameworks are adhered to Be a strong and effective team player Provide timely feedback and coaching to other team members Contribute to thought leadership and knowledge management … drivers within Media businesses Experience of leading project workstreams and taking responsibility for small teams Prior involvement in business development activity and ability to contribute to thought leadership and knowledge management initiatives Ability to work effectively and collaboratively with team members and broader (internal and external) stakeholders Skills we’d love to see/Amazing Extras: Strong academic More ❯

complex problems and challenge the thinking of more senior colleagues and clients Construct detailed financial/business models performing complex scenario and sensitivity analysis Ensure the firm's risk management frameworks are adhered to Be a strong and effective team player Provide timely feedback and coaching to other team members Contribute to thought leadership and knowledge management … drivers within Media businesses Experience of leading project workstreams and taking responsibility for small teams Prior involvement in business development activity and ability to contribute to thought leadership and knowledge management initiatives Ability to work effectively and collaboratively with team members and broader (internal and external) stakeholders Skills we’d love to see/Amazing Extras: Strong academic More ❯

complex problems and challenge the thinking of more senior colleagues and clients Construct detailed financial/business models performing complex scenario and sensitivity analysis Ensure the firm's risk management frameworks are adhered to Be a strong and effective team player Provide timely feedback and coaching to other team members Contribute to thought leadership and knowledge management … drivers within Media businesses Experience of leading project workstreams and taking responsibility for small teams Prior involvement in business development activity and ability to contribute to thought leadership and knowledge management initiatives Ability to work effectively and collaboratively with team members and broader (internal and external) stakeholders Skills we’d love to see/Amazing Extras: Strong academic More ❯

complex problems and challenge the thinking of more senior colleagues and clients Construct detailed financial/business models performing complex scenario and sensitivity analysis Ensure the firm's risk management frameworks are adhered to Be a strong and effective team player Provide timely feedback and coaching to other team members Contribute to thought leadership and knowledge management … drivers within Media businesses Experience of leading project workstreams and taking responsibility for small teams Prior involvement in business development activity and ability to contribute to thought leadership and knowledge management initiatives Ability to work effectively and collaboratively with team members and broader (internal and external) stakeholders Skills we’d love to see/Amazing Extras: Strong academic More ❯

Job Title: Knowledge Base Editor Location: Whitley, Coventry (Hybrid Office Days Tue/Wed) Rate: £27.21ph via an Umbrella Company (Inside IR35) or £20.35ph PAYE Employment Type: Contract (12 Month Contract) Hours: Standard 40 Hours Per Week Reference: J36326668 Job Description: We are looking for a detail-oriented and proactive Knowledge Base Editor to join our Customer Relationship … our agents but also in the future fuel AI-driven customer service tools. You'll work closely with Subject Matter Experts, Operational Teams, and Technology Partners to ensure our knowledge base is accurate, accessible, and aligned with business goals. Your work will directly support service efficiency, consistency, and customer satisfaction. Key Responsibilities: Develop and maintain clear, concise, and user … friendly knowledge articles, FAQs, and process documentation. Collaborate with teams to gather information and translate complex processes into easy-to-understand content. Ensure all content is up-to-date, relevant, and aligned with brand tone and service standards. Monitor usage and feedback to continuously improve knowledge base effectiveness. Support the rollout of new services and processes by creating More ❯

Support, first line (some 2nd line) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool Keep detailed, accurate and consistent records for the teams' calls to ensure they are updated regularly, and that the customer is kept informed. Work with third parties and … colleagues to investigate, accurately diagnose, analyse & resolve issues and service interruptions Customer Care/Collaboration/Communication Knowledge Management/Asset Management/Reporting & Regulatory Create and maintain all documentation (Customer facing and internal technical documentation) ensuring it is completed to a professional quality, checked for accuracy of grammar and spelling and reviewed prior to distribution. Ensure … that all IT equipment the Service Desk manage is asset tagged and maintained accurately and consistently. Vulnerability Management Complete daily reports (when assigned) to ensure all active attacks and vulnerabilities are resolved and removed from the vulnerability report. Liaise with 3rd level teams where appropriate. This applies to client and mobile devices. Microsoft Power Apps: Work with other areas More ❯

role. Excellent customer service skills. Proven ability to work methodically, define and obtain agreed procedures. Excellent prioritisation skills. Proven ability to provide accurate and clear responses to IT. Excellent knowledge of the Knowledge Management process. Able to maintain good supplier relationships. Excellent oral and written communications. Working knowledge of Microsoft Windows operating systems and Microsoft Office More ❯

Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Training, Policy and Governance is a global specialist role, operating and coordinating … role that supports the effectiveness and maturity of EML’s compliance programmes globally. You will help build and maintain core elements of our global compliance operating model, including policy management, governance routines, reporting standards, and training frameworks that ensure regulatory requirements and company values are embedded across all regions and functions. What You’ll Do Policy and Framework Development … Maintain a centralised library of global compliance policies, standards, and procedures. • Lead policy lifecycle management, including drafting, consultation, approval, publishing, and periodic review. • Coordinate alignment between global and local policies to ensure regulatory obligations and business needs are addressed; drive policy harmonisation across regions while respecting local regulatory requirements and cultural differences. • Develop guidance materials, templates, and toolkits to More ❯

Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Training, Policy and Governance is a global specialist role, operating and coordinating … role that supports the effectiveness and maturity of EML’s compliance programmes globally. You will help build and maintain core elements of our global compliance operating model, including policy management, governance routines, reporting standards, and training frameworks that ensure regulatory requirements and company values are embedded across all regions and functions. What You’ll Do Policy and Framework Development … Maintain a centralised library of global compliance policies, standards, and procedures. • Lead policy lifecycle management, including drafting, consultation, approval, publishing, and periodic review. • Coordinate alignment between global and local policies to ensure regulatory obligations and business needs are addressed; drive policy harmonisation across regions while respecting local regulatory requirements and cultural differences. • Develop guidance materials, templates, and toolkits to More ❯

Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Training, Policy and Governance is a global specialist role, operating and coordinating … role that supports the effectiveness and maturity of EML’s compliance programmes globally. You will help build and maintain core elements of our global compliance operating model, including policy management, governance routines, reporting standards, and training frameworks that ensure regulatory requirements and company values are embedded across all regions and functions. What You’ll Do Policy and Framework Development … Maintain a centralised library of global compliance policies, standards, and procedures. • Lead policy lifecycle management, including drafting, consultation, approval, publishing, and periodic review. • Coordinate alignment between global and local policies to ensure regulatory obligations and business needs are addressed; drive policy harmonisation across regions while respecting local regulatory requirements and cultural differences. • Develop guidance materials, templates, and toolkits to More ❯

Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Training, Policy and Governance is a global specialist role, operating and coordinating … role that supports the effectiveness and maturity of EML’s compliance programmes globally. You will help build and maintain core elements of our global compliance operating model, including policy management, governance routines, reporting standards, and training frameworks that ensure regulatory requirements and company values are embedded across all regions and functions. What You’ll Do Policy and Framework Development … Maintain a centralised library of global compliance policies, standards, and procedures. • Lead policy lifecycle management, including drafting, consultation, approval, publishing, and periodic review. • Coordinate alignment between global and local policies to ensure regulatory obligations and business needs are addressed; drive policy harmonisation across regions while respecting local regulatory requirements and cultural differences. • Develop guidance materials, templates, and toolkits to More ❯

Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Training, Policy and Governance is a global specialist role, operating and coordinating … role that supports the effectiveness and maturity of EML’s compliance programmes globally. You will help build and maintain core elements of our global compliance operating model, including policy management, governance routines, reporting standards, and training frameworks that ensure regulatory requirements and company values are embedded across all regions and functions. What You’ll Do Policy and Framework Development … Maintain a centralised library of global compliance policies, standards, and procedures. • Lead policy lifecycle management, including drafting, consultation, approval, publishing, and periodic review. • Coordinate alignment between global and local policies to ensure regulatory obligations and business needs are addressed; drive policy harmonisation across regions while respecting local regulatory requirements and cultural differences. • Develop guidance materials, templates, and toolkits to More ❯

strategies. Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions. Lead definition and execution of the client's architecture management, governance and assurance process. Lead the development of architecture methods and collateral to build architecture community and capability. Use architecture knowledge and skills to support business development, build … leverage those technologies. Experience in capability development activities, such as team building, training, recruitment, career planning, staff assessments. Demonstrable external or internal eminence by contributing to thought leadership, methods, knowledge management, points of view, speaking at industry events, membership of industry groups or publications Successful delivery of COTS based solutions (e.g. SAP, Oracle, Salesforce, Service Now, etc), Digital … and inclusion Track record in managing the successful delivery of large or complex programmes/engagements on time and within budget Proven risk awareness and sound judgment in the management of risk from both client and supplier perspectives Eligibility to undergo the process for government SC clearance, noting that as a minimum this will require at least 5 years More ❯

strategies. Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions. Lead definition and execution of the client's architecture management, governance and assurance process. Lead the development of architecture methods and collateral to build architecture community and capability. Use architecture knowledge and skills to support business development, build … leverage those technologies. Experience in capability development activities, such as team building, training, recruitment, career planning, staff assessments. Demonstrable external or internal eminence by contributing to thought leadership, methods, knowledge management, points of view, speaking at industry events, membership of industry groups or publications Successful delivery of COTS based solutions (e.g. SAP, Oracle, Salesforce, Service Now, etc), Digital … and inclusion Track record in managing the successful delivery of large or complex programmes/engagements on time and within budget Proven risk awareness and sound judgment in the management of risk from both client and supplier perspectives Eligibility to undergo the process for government SC clearance, noting that as a minimum this will require at least 5 years More ❯

strategies. Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions. Lead definition and execution of the client's architecture management, governance and assurance process. Lead the development of architecture methods and collateral to build architecture community and capability. Use architecture knowledge and skills to support business development, build … leverage those technologies. Experience in capability development activities, such as team building, training, recruitment, career planning, staff assessments. Demonstrable external or internal eminence by contributing to thought leadership, methods, knowledge management, points of view, speaking at industry events, membership of industry groups or publications Successful delivery of COTS based solutions (e.g. SAP, Oracle, Salesforce, Service Now, etc), Digital … and inclusion Track record in managing the successful delivery of large or complex programmes/engagements on time and within budget Proven risk awareness and sound judgment in the management of risk from both client and supplier perspectives Eligibility to undergo the process for government SC clearance, noting that as a minimum this will require at least 5 years More ❯

ourselves to the highest levels of learning and performance to achieve greater impact. About you The candidate will be a hands-on IT leader with substantial experience in IT management or senior infrastructure roles, a strong track record in Azure migrations, and confident administration of Microsoft 365, SharePoint Online and Teams. Your technical grounding will span networking (TCP/… Azure AD, and decommissioning legacy servers in a secure, well-governed way. The remit covers network resilience, backup and disaster recovery, MFA/SSPR and threat protection, along with knowledge management through SharePoint and our intranet. Working closely with colleagues across the organisation, the roll will integrate and support core systems such as PeopleSoft, Raiser's Edge and … People First, meet SLAs within our 08:00-18:00 UK support window, oversee suppliers for value, and contribute to GDPR compliance, risk management and pragmatic adoption of automation and AI. More ❯

ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives, and taking responsibilities for these moving forward Be aware of and … take suitable level of responsibility that the firm's risk management frameworks are adhered to What will you need to do it? Proven experience working in a leading strategy consulting business, Big 4 firm or strategy/corporate development team in industry Strong foundational understanding of the value drivers across the Media sector Experience of leading workstreams and/… effectively and collaboratively with team members and broader stakeholders Track record of building relationships with team members, wider colleagues and clients Examples of internal responsibilities on topics like team management, technical tool insight, liaison with service suppliers etc Skills we’d love to see/Amazing Extras: Strong academic track record Evidence of strong problem-solving & analytical capabilities Structured More ❯