1 to 25 of 42 Remote/Hybrid Knowledge Management Jobs in England

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Oliver … Wyman is seeking a Knowledge Expert/Lead for our Consumer, Technology and Telecoms practice, to join our Knowledge Services team in Newcastle. Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance About the Role : Oliver Wyman is seeking ...

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. For more information, visit oliverwyman.com , or follow us on LinkedIn and X . … Oliver Wyman is seeking a Knowledge Expert/Lead for our Consumer, Technology and Telecoms practice, to join our Knowledge Services team in Newcastle. Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance About the Role : Oliver Wyman ...

proactive leader with a passion for technology and delivering exceptional support, we’d love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback … deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora’s SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end-user tech ...

Service Management Analyst £45,000 – £55,000 | Preston | Hybrid (3 days onsite) When a major incident happens... Some people focus on fixing the technology. Others focus on making sure everything else runs properly. The communication... The coordination... The decisions... The stakeholders... The actions. This role is for the second … Flexibility: Be part of the out-of-hours major incident rota, with additional payments for on-call cover Influence: Help shape a growing Service Management function within a modern Managed Service Provider Variety: Major Incident, Problem, Change, Knowledge Management and Continual Service Improvement Development: Opportunity to work ...

Description Service Management Analyst £45,000 – £55,000 | Preston | Hybrid (3 days onsite) When a major incident happens... Some people focus on fixing the technology. Others focus on making sure everything else runs properly. The communication... The coordination... The decisions... The stakeholders... The actions. This role … Flexibility: Be part of the out-of-hours major incident rota, with additional payments for on-call cover Influence: Help shape a growing Service Management function within a modern Managed Service Provider Variety: Major Incident, Problem, Change, Knowledge Management and Continual Service Improvement Development: Opportunity to work ...

strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster a collaborative and high performing team … metrics, identifying areas for improvement. Input into monthly customer reporting. Act as the escalation point for complex issues and ensure timely resolution. ITIL Process Management Oversee ITIL processes, including Risk Management, Knowledge Management, Incident Management, Problem Management and Change Management. Ensure compliance with ITIL ...

strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster a collaborative and high performing team … metrics, identifying areas for improvement. Input into monthly customer reporting. Act as the escalation point for complex issues and ensure timely resolution. ITIL Process Management Oversee ITIL processes, including Risk Management, Knowledge Management, Incident Management, Problem Management and Change Management. Ensure compliance with ITIL ...

part of the ring-fence, it is expected that your employment will move with Castrol to new ownership. Role purpose The Expert Technologist Data Management leads data transformation and AI-enablement across Castrol Product Technology, accelerating the adoption of scalable digital solutions that improve decision-making, data quality … supporting digital initiatives in a multifaceted, open and fast paced environment. Degree in a scientific or engineering rigor. About the team The Data Management & Knowledge Management Team is the central function responsible for defining long-term data strategy, governing data quality, managing knowledge assets and growing ...

About the role As a Web Developer at Iken, you'll be part of a multidisciplinary delivery team responsible for developing and enhancing our knowledge management application . Working within an Agile environment, you'll collaborate closely with the wider Delivery team to design, build and maintain high … guidance of the Team Leader and Senior Developers to contribute to the production of specifications for strategic projects and new features to Ikens knowledge management and case management software Actively contributing to sprint planning by defining tasks need to implement features and scope tasks to ensure achievable ...

workflows, and integrations Strong experience in development and scripting Hands-on experience with JavaScript, REST APIs, and automation Experience with CMDB, reporting, and dashboards Knowledge of Agile and ITIL processes ITSM ITOMComplaints Management Problem Management Knowledge Management Responsibilities: Develop and customize ServiceNow applications. Configure workflows … using REST/SOAP APIs. Develop dashboards and reports for IT operations and sustainability metrics. Support Green IT initiatives such as: IT asset lifecycle management Energy and carbon tracking Device utilization and optimization Sustainable IT reporting Experience: 8+ years of experience in ServiceNow Development/Design Strong scripting ...

globally. You will help shape how technology services are managed, supported and improved across the organisation. This will include service delivery, incident and problem management, service performance, supplier coordination, user support, continuous improvement and the development of clear operational processes. The role would suit someone who has worked … service management, service delivery or technology operations and is comfortable operating in a growing, changing organisation where processes, tools and ways of working are still being developed. Key responsibilities: Lead and improve day-to-day IT service operations across the organisation. Establish clear service management processes, including incident ...

globally. You will help shape how technology services are managed, supported and improved across the organisation. This will include service delivery, incident and problem management, service performance, supplier coordination, user support, continuous improvement and the development of clear operational processes. The role would suit someone who has worked … service management, service delivery or technology operations and is comfortable operating in a growing, changing organisation where processes, tools and ways of working are still being developed. Key responsibilities: Lead and improve day-to-day IT service operations across the organisation. Establish clear service management processes, including incident ...

inclusive culture, supporting professional growth, improving operational practices, and helping the team navigate both technical and organisational challenges. While this is primarily a people management role, we value leaders who remain close to the services they support. You will be actively involved in service management, incident response, problem … practices that improve service quality, operational visibility, and team effectiveness. Encouraging collaborative problem-solving and a culture of continuous improvement across the team. People Management & Team Development Managing and supporting a team of Digital Print Services specialists through regular 1:1s, feedback, coaching, and career development conversations. Supporting performance ...

have experience owning a product backlog and enjoy spending time understanding users before jumping to solutions. You'll likely have: 12–18+ months' Product Management experience with ownership of discovery and prioritisation. Experience conducting user research and translating insights into product decisions. A customer-first mindset with strong problem … interest in AI and an understanding of how AI can enhance user experiences. Nice to have: Enterprise SaaS experience. Experience with search, content management, information governance, records management or knowledge management products. Exposure to AI-enabled product features. What's on Offer? Salary ...

have experience owning a product backlog and enjoy spending time understanding users before jumping to solutions. You'll likely have: 12–18+ months' Product Management experience with ownership of discovery and prioritisation. Experience conducting user research and translating insights into product decisions. A customer-first mindset with strong problem … interest in AI and an understanding of how AI can enhance user experiences. Nice to have: Enterprise SaaS experience. Experience with search, content management, information governance, records management or knowledge management products. Exposure to AI-enabled product features. What's on Offer? Salary ...

closely with security and project stakeholders to deliver resilient and secure platform services. Essential Skills & Experience DevOps & Linux Strong Linux administration experience (RedHat environments) Knowledge of RPMs, SELinux, filesystems, user/group management, and system administration Experience with Ansible automation Strong Git knowledge including GitHub, GitHub Actions … code reviews Sound understanding of networking concepts including IP addressing, CIDRs, TCP/IP, and TLS certificates Experience supporting Java applications, JVMs, and process management Nginx administration, particularly as a reverse proxy Performance tuning and capacity management across CPU, memory, and storage Experience with OpenVPN and SSH client ...

closely with security and project stakeholders to deliver resilient and secure platform services. Essential Skills & Experience DevOps & Linux Strong Linux administration experience (RedHat environments) Knowledge of RPMs, SELinux, filesystems, user/group management, and system administration Experience with Ansible automation Strong Git knowledge including GitHub, GitHub Actions … code reviews Sound understanding of networking concepts including IP addressing, CIDRs, TCP/IP, and TLS certificates Experience supporting Java applications, JVMs, and process management Nginx administration, particularly as a reverse proxy Performance tuning and capacity management across CPU, memory, and storage Experience with OpenVPN and SSH client ...

closely with security and project stakeholders to deliver resilient and secure platform services. Essential Skills & Experience DevOps & Linux Strong Linux administration experience (RedHat environments) Knowledge of RPMs, SELinux, filesystems, user/group management, and system administration Experience with Ansible automation Strong Git knowledge including GitHub, GitHub Actions … code reviews Sound understanding of networking concepts including IP addressing, CIDRs, TCP/IP, and TLS certificates Experience supporting Java applications, JVMs, and process management Nginx administration, particularly as a reverse proxy Performance tuning and capacity management across CPU, memory, and storage Experience with OpenVPN and SSH client ...

Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force … like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting ...

systems Ensure SLA compliance and accurate ticket updates Adhere to security, compliance, and confidentiality requirements Provide remote support for on site engineers Contribute to Knowledge Management and Continual Service Improvement Participate in team meetings and actively contribute towards the business activities Strive to maximize personal development and performance … take active part in performance reviews and personal development plans Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your ...

systems Ensure SLA compliance and accurate ticket updates Adhere to security, compliance, and confidentiality requirements Provide remote support for on site engineers Contribute to Knowledge Management and Continual Service Improvement Participate in team meetings and actively contribute towards the business’ activities Strive to maximize personal development and performance … take active part in performance reviews and personal development plans Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your ...

enterprise-scale solutions that improve resilience, efficiency, and user experience. This role demands a strong blend of technical depth, project delivery experience, and stakeholder management, combined with the ability to build and communicate a clear roadmap of priorities and outcomes. We’re looking for pragmatic, hands-on delivery leaders … governance, and human oversight to improve delivery effectiveness across the enterprise. The role is Ipswich based with hybrid working style. The Role: Project & Delivery Management Lead the end-to-end delivery of global infrastructure and technology projects, from initiation through to handover. Develop and maintain project plans, budgets ...

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireKnowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good … like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting ...

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireKnowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good … like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting ...

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireKnowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good … like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting ...