1 to 25 of 39 Remote Knowledge Management Jobs in England

Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯

Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯

lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring … s objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and analysts, guiding them towards excellence … in service delivery. Responsibilities Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL More ❯

communicate, collaborate, and be more productive. This new role owns the strategy, development, and continuous improvement of our digital workplace products -including Microsoft 365, employee portals, communication, collaboration and knowledge management - ensuring they are cohesive, scalable, and aligned with our brand, enterprise architecture, and data strategies. By combining strong stakeholder engagement, strategic thinking, and a clear vision for … lifecycle accountability This new role is accountable for the strategy, development, and continuous data-driven improvement of our digital workplace products -including Microsoft 365, employee portals, communication, collaboration and knowledge management. Lead a product team to shape and deliver the Digital Workplace product, drawing on competencies within Ramboll Tech and the Ramboll organization as set out in your roadmap. … Product alignment Engage with Product Owners across the business to align needs, remove duplication, and maintain a unified digital workplace across Ramboll. Knowledge management Lead knowledge management strategy and execution for the digital workplace, ensuring content is well-structured, easily discoverable, user-centric and supports both employee needs and AI-readiness. You will do this in More ❯

Project Manager to lead and deliver complex Web3 software projects with the use of AI. The ideal candidate will have a proven track record in agile delivery, outstanding stakeholder management capabilities, and a strong understanding of decentralized technologies. You'll work closely with clients and cross-functional teams, managing the entire project lifecycle from discovery through to deployment, while … stand-ups, and team progress tracking. Coordinate both onshore and offshore development teams, ensuring smooth collaboration and communication. Apply AI tools to assist with documentation creation, automated testing, and knowledge management. Use data-driven methods to define and track project metrics, performance, and milestones. Ensure projects are delivered on-time, within scope and budget while meeting high-quality standards. … Engage directly with clients ranging from startups to global enterprises to manage expectations and gather requirements. Conduct project evaluations, mitigate risks, and provide detailed reporting to senior management and stakeholders. Support continuous improvement by evolving project management practices and contributing to delivery framework enhancement. Must 5+ years' experience managing agile software projects, with successful delivery of production systems More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication … and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages More ❯

join at a critical transformation moment, reporting directly to the CEO with full ownership of our support technology stack and contractor performance optimization. This is not a traditional people management role - it's a performance engineering position focused on systems, metrics, and results. Our app store reviews are our lifeblood - every support interaction is a revenue opportunity. You'll … performance metrics that drive continuous optimization Technology Optimisation Drive continuous AI resolution rate improvements through advanced technology implementation including Intercom platform, Fin AI, and other automation solutions. Architect comprehensive knowledge management systems and collaborate with our Support Automation Engineer to build custom integrations that maximize efficiency and minimize manual intervention. Contractor Performance Management Maintain rigorous performance standards … commerce environments Track record of scaling high-performance contractor networks with measurable results Experience implementing and optimising AI-powered solutions Strong understanding of support metrics and performance optimisation Technical knowledge of CSS, HTML, and JavaScript (beginner level accepted) Experience with knowledge base management and optimisation Strong communication and change management skills Data-driven approach to problem More ❯

join at a critical transformation moment, reporting directly to the CEO with full ownership of our support technology stack and contractor performance optimization. This is not a traditional people management role - it's a performance engineering position focused on systems, metrics, and results. Our app store reviews are our lifeblood - every support interaction is a revenue opportunity. You'll … performance metrics that drive continuous optimization Technology Optimisation Drive continuous AI resolution rate improvements through advanced technology implementation including Intercom platform, Fin AI, and other automation solutions. Architect comprehensive knowledge management systems and collaborate with our Support Automation Engineer to build custom integrations that maximize efficiency and minimize manual intervention. Contractor Performance Management Maintain rigorous performance standards … commerce environments Track record of scaling high-performance contractor networks with measurable results Experience implementing and optimising AI-powered solutions Strong understanding of support metrics and performance optimisation Technical knowledge of CSS, HTML, and JavaScript (beginner level accepted) Experience with knowledge base management and optimisation Strong communication and change management skills Data-driven approach to problem More ❯

delivers business value. You break through communication issues and develop relationships with stakeholders at all levels of the organisation. Your role requires you to have a deep Compliance product knowledge, to act as 1 st line of support when issues occur, to manage partner relationships and to act as a bridge between engineering teams and product and operational teams. … of the work efforts, dependencies and sequence required to deliver a project and devise attainable milestones with the team. Track progress, spot and evaluate risks, and communicate status to management and project stakeholders. Engage and energise the feature teams to achieve aggressive goals. Where appropriate, you will escalate delivery risks or blockers when needed and collaborate with your Delivery … fast-and-dirty" solutions. Proactively remove obstacles to drive momentum and progress. Manage issue escalations and provide support to teams balancing competing priorities. Improve product development and delivery. Facilitate knowledge management and communication so each project delivers better than the last. Monitor, evaluate, and continuously improve the team by being a trusted advisor, facilitator, and creative problem solver. More ❯

The role holder also provides a rapid response to incidents and escalated user queries. Responsible for proactively identifying opportunities to better support business processes, the SSDA also works with management and end-users to support new and existing applications and reports. Working across a variety of applications and projects including set-up, maintenance, and ensuring the delivery of a … high-quality service. Understand how you contribute to performance, ensure targets are met and strive for continuous improvement. Support and participate in problem and knowledge management processes. Support operational activities through effective incident and data resolution, minimising disruption to the end user. Promote and improve data quality of BPSS related systems, ensuring up to date and accurate information … to allow the informed evaluation of resource requirements and effective management of staff. Configure and manage the system(s) in line with the documented change control process, and access permissions to ensure the requirements of the organisation are met; have due regard for system and modular interdependencies and interfaces together with local user and national data security (access) requirements More ❯

The role holder also provides a rapid response to incidents and escalated user queries. Responsible for proactively identifying opportunities to better support business processes, the SSDA also works with management and end-users to support new and existing applications and reports. Working across a variety of applications and projects including set-up, maintenance, and ensuring the delivery of a … high-quality service. Understand how you contribute to performance, ensure targets are met and strive for continuous improvement. Support and participate in problem and knowledge management processes. Support operational activities through effective incident and data resolution, minimising disruption to the end user. Promote and improve data quality of BPSS related systems, ensuring up to date and accurate information … to allow the informed evaluation of resource requirements and effective management of staff. Configure and manage the system(s) in line with the documented change control process, and access permissions to ensure the requirements of the organisation are met; have due regard for system and modular interdependencies and interfaces together with local user and national data security (access) requirements More ❯

Job Title: Knowledge Officer Contract: Permanent Salary: £40,000 - £42,000 Working Arrangements: Predominantly home working Key responsibilities: Knowledge management – Assist the Knowledge Manager in the organisation and management of knowledge across our regulatory decision-making teams, ensuring that knowledge is properly managed throughout the information life cycle. Contribute towards the development and … deployment of an appropriate taxonomy that improves the searchability of knowledge within supported systems. Knowledge sharing – Assist the Knowledge Manager with fostering a culture of knowledge sharing and facilitate greater cross-team collaboration, communication and continuous improvement. This may involve organising forums and training to promote knowledge sharing, partnering with decision making teams, and creating … and promoting of associated training materials. Awareness and horizon scanning – Assist the Knowledge Manager, in monitoring relevant news and publications and curating and promoting relevant developments to ensure that Core Team members are kept up to date. Liaise with the Legal Team to ensure that Legal and Core Teams have access to relevant online legal research services and manage More ❯

Job Title: Knowledge Officer Contract: Permanent Salary: £40,000 - £42,000 Working Arrangements: Predominantly home working Key responsibilities: Knowledge management – Assist the Knowledge Manager in the organisation and management of knowledge across our regulatory decision-making teams, ensuring that knowledge is properly managed throughout the information life cycle. Contribute towards the development and … deployment of an appropriate taxonomy that improves the searchability of knowledge within supported systems. Knowledge sharing – Assist the Knowledge Manager with fostering a culture of knowledge sharing and facilitate greater cross-team collaboration, communication and continuous improvement. This may involve organising forums and training to promote knowledge sharing, partnering with decision making teams, and creating … and promoting of associated training materials. Awareness and horizon scanning – Assist the Knowledge Manager, in monitoring relevant news and publications and curating and promoting relevant developments to ensure that Core Team members are kept up to date. Liaise with the Legal Team to ensure that Legal and Core Teams have access to relevant online legal research services and manage More ❯

to the end user base within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Job Responsibilities/Objectives Provide expert consultation on the usage and optimization of the organisations NX software in marine engineering and shipbuilding context across the project and design … engineer user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site and remotely. Take ownership of end user issues and queries that are raised, perform triage to ensure they are managed by the appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of … the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems Work with multi-disciplinary teams to understand current and planned functional increments, including updates to e.g. support documentation, training, defect and workaround management etc. Form "trusted advisor More ❯

requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a … teams and drive a cohesive employee experience. Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management: Lead initiatives to ensure smooth adoption of new technologies and processes. Team Leadership: Manage and develop the HR Operations team to build a high-performing group delivering exceptional service. … Practices: Ensure HR policies and operations meet legal standards and industry best practices. Employee Relations: Oversee resolution of employee relations issues in partnership with the People Partnering team. Budget Management: Manage the HR operations budget effectively. Associate Experience: Lead initiatives to improve the overall employee experience and position Simply Business as an employer of choice. HR Technology: Oversee the More ❯

a notable reputation and experience in our space (MSP/VAR/Systems Integrator). • Proven ability to manage and develop a growing, technically adept pre-sales team. • Strong knowledge of the IT landscape with a focus on enterprise IT solutions and services, with strong Cisco and Microsoft experience, yet vendor-agnostic. • Extensive experience in conducting pre-sales activities … including requirement scoping and estimation and go-to-market. • Competence in presenting to internal and external clients at C-suite and management level • Experience in designing resource, services, and managed services-led opportunities. Soft Skills: • Effective leadership, team development and mentoring capabilities. • Strong inter-company communication skills • Strong commercial acumen and business sense • Demonstrated personal drive, initiative, and flexibility. … improvement. • Coordinate with other key business units (sales, operations, finance, transition, support services, and third parties) to ensure timely and high-quality proposal submissions. • Create and maintain an effective knowledge management system to support all phases of the opportunity lifecycle, promoting standardisation, automation, and efficiency through templates and best practices. • Take responsibility for your team's development and More ❯

Role Overview Our client is looking for an experienced Knowledge and Information Manager to support two high-profile projects-one of which involves a significant Microsoft 365 migration. The role will be split evenly across both initiatives, focusing on the effective management of information systems and ensuring best practices are embedded across the organisation. You'll be responsible … for overseeing systems that support records management, data governance, information architecture, and knowledge sharing, ensuring they are aligned, well-maintained, and deliver measurable value. A key part of the role involves working closely with stakeholders to embed robust information and records management practices, support the development of the Information Asset Register, and provide expert guidance on intellectual … property and compliance. You'll also represent the function in key meetings, including governance forums and project working groups. Responsibilities Deliver knowledge and information management support across two concurrent projects, including an M365 migration Manage and enhance systems that underpin records management, data governance, and knowledge architecture Collaborate with stakeholders to embed effective information management More ❯

growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts … Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master's or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and More ❯

growth, and commercial viability. Develops and manages effective working relationships with internal stakeholders and external vendors across global locations. Develops, implements, and optimizes tools, processes, and practices for product management function to enhance operational efficiency and scalability. Oversees product management documentation, knowledge management, and tooling (e.g., Jira, Notion). Partners with stakeholders to define key performance … team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies. Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters. Assess and ensure appropriate staffing levels. Conducts … Computer Science, Biomedical Engineering, or related technical or scientific field is strongly preferred. A master’s or other advanced degree is a plus. Minimum eight (8) years in product management with demonstrable success owning full product lifecycle in a startup or scale-up environment. Minimum five (5) years in a leadership or management role. Experience delivering physical and More ❯

customers meet defined business rules and agreed performance standards. Performing the primary role in our customer support by continually improving the service to reduce disruption and increase self service. Knowledge management is a core competency in this role to ensure efficient delivery of services. Key Responsibilities: Provide advice, support, guidance and training to customers Develop SME knowledge … customers informed of industry developments relevant to the service. Develop, review, improve and maintain processes and procedures. Propose, drive and implement continuous service improvement. Document processes and procedures. Provide knowledge management content and enhance the Knowledge Management systems and maintenance. Capabilities and competencies: Critical: Proficient in Microsoft Office (Word, Excel and PowerPoint). • Ability to translate … execution of tasks, with the flexibility to adapt to shifting priorities, demands and timelines, as directed. • Be able to engage with and proactively build positive relationships with customers Developing knowledge of the GB electricity market arrangements Developing knowledge of BSC Procedures, including Settlements, Credit, payment and Contingency arrangements Developing knowledge of the roles and responsibilities of BSC More ❯