1 to 19 of 19 Knowledge Management Jobs in England with Remote Work Options

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver more »

the best customer service and outcome is given? This could be you! Youll be great in this role if you have: Strong motor insurance knowledge Good attention to detail A drive for continuous improvement Heres a glimpse of what we can offer: Generous starting salary of … to any ad hoc projects or policy updates as required Our most valuable asset is you, youll be responsible for your personal development and knowledge management, updating 121/appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk … and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in both policy and claims environments Working in a financial services regulated environment Sound knowledge of insurance policy and more »

primarily working from home. This is highlighted from achievements such as UK’s Best Workplaces and Best Workplaces for Wellbeing 2023. They specialise in management software revolutionising the delivery service. Their key product is integrated by major retailers and brands such as the Royal Mail, and due to recent … high quality operational and technical application and systems support to their customers and internal business functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. As a Service Delivery Manager you will be working closely with … the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where required with self-initiatives. The ideal more »

members to thrive in this environment and expect everyone to be accountable to our values, and one another. Job Purpose The font of all knowledge in the Microsoft Solutions discipline, this role is for a specialist in Microsoft technologies, covering both Azure and M365 services as well as infrastructure … of all Microsoft professional services projects and ongoing programmes across the Stridon client base including: Azure services Microsoft 365 services Infrastructure Cyber security Identity Management Application To be the subject matter expert on all matters related to Microsoft Solutions including Azure, M365 and Windows Server related services across the … Stridon infrastructure Responsible for deployment, configuring, and management of deliverables across all client solution implementations including ADDS, Certificates, Certificate Authorities, DNS, DHCP, DFS, File System, Group Policy, Radius, Exchange, SharePoint, Federation, Web Services and SQL Provide subject matter expertise and manage Stridon internal applications Manage Remote Management and more »

all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »

key performance indicators (KPIs) and drive continuous improvement initiatives. Coordinate training programs to ensure that service desk team members have the necessary skills and knowledge to effectively support customers. Provide ongoing coaching and mentoring to team members, helping them develop their technical skills and customer service capabilities. Efficiently manage … resources, including staffing levels, workload distribution, and skill utilization, to ensure optimal service desk performance. Implement knowledge management practices to capture, organize, and share valuable information and expertise within the service desk team. Develop knowledge bases, documentation, and self-help resources to empower team members and enhance … problem-solving capabilities. Encourage collaboration and knowledge sharing among team members to foster a culture of continuous learning and improvement. Your key skills: Minimum of 3 years of hands-on experience in a leadership role within a service desk or technical support environment. Industry certifications such as advanced ITIL more »

E-Disclosure Project Coordinator - Knowledge Management Salary 60-70k depending on experience Hybrid work 3 days Office 2 WFH International Law firm in the city of London have an opening for an E-Disclosure Project Co-coordinator. Experience required Experience of working at a law firm (essential … and preferably also an eDisclosure vendor. Previous experience of eDisclosure of at least project management level is essential. An understanding of the legal framework of eDisclosure, existing rules, protocols, practices, and relevant legal and industry standards is essential. Excellent knowledge and experience of Relativity, NUIX, SQL, SharePoint, MS more »

prioritize incoming support tickets, ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver … services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. AZ-104: Microsoft Azure Administrator certification. Experience/knowledge of DevOps tools and methodologies would be highly beneficial (Terraform, Bicep, AKS) Excellent problem-solving skills and attention to detail. Effective communication and customer more »

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We … agreement for project. Aligns project targets with customer strategy (e.g. product portfolio, technology roadmap). Drives a continuous improvement culture including e.g. reuse, cooperation, knowledge management, lessons learned. Ensures appropriate Project documentation. Incorporates customer feedback during project execution Professional accreditation with recognised body such as APM, PMI (Chartered … Member) APM PMQ/PPQ, Prince2 or equivalent Bachelor's degree in Engineering, Project Management, or a related field. more »

Knowledge Support Manager London or Milton Keynes Permanent £70,000 - £74,000 Hybrid working Can you shape a newly created role in Knowledge Management , lead change and make it your own? Do you want to be part of a forward focused, digitally diversifying organisation that strives to … embed these methodologies across our Examiner (internally known as Associates) Community. Purpose Leading a team of two Training Subject Matter Experts, you will bring knowledge management to the forefront of what we do, providing a high-quality level of support to our Associates. What's in it for … you? Shape and roll out Knowledge Management across the organisation. Strategic influence and impact. Professional and personal development at your fingertips . Supportive and driven peer group and senior leadership team. Access to a pension which would see you paying in 7% and AQA contributing 11.5%. Life more »

Knowledge Manager Location – Hybrid Working (Keynsham, Bristol) Healthy animals and happy owners – that’s the goal. We are IVC Evidensia, and we are on a mission to build the world’s best veterinary group. Investing in people, premises and processes, we deliver outstanding care in around 2,500 locations … globally. We are looking for a Knowledge Manager to join us in our mission and support, administer, and develop the Zendesk platform used within our organisation. You will also be responsible for designing, developing, and maintaining custom applications and integrations for the Zendesk platform. You’ll have the opportunity … as service, product and operations to ensure information is created consistently, is kept up to date and encourages employees to begin to use the knowledge base as their first point of call. As the Zendesk Knowledge Manager your primary responsibility is to encourage correct and widespread usage of more »

Up to 90,000 + EquityWe are thrilled to offer an exceptional opportunity for a Backend Engineer to join a dynamic team at a Knowledge Management and Advanced AI platform for Financial Services. As a Backend Engineer, you will play a crucial role in shaping the technological landscape … of the platform and ensuring the delivery of valuable insights to our clients in the financial services sector.Company Overview:This company specializes in Knowledge Management and Advanced AI platforms tailored for the financial services industry. Our platform is extensively used by asset managers internally for workflow automation, from … to monitor activities in the cloud environment. Y- To have experience in DevOps and cloud architecture, ensuring the secure deployment of single-stack database management and microservices- You will be responsible for creating APIs and maintaining their security, as our clients are financial institutions with strict data sensitivity requirements.Crucial more »

the time but will need to attend client sites when needed, work from the office or attend company training and events. • Keep the Service Knowledge Management System up to date. • Have the opportunity to work on various client and proactive projects. 3. What you will need: The successful … verbal communication skills • Prioritising and managing many open cases at one time. • Able to work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows 10/11, MacOS and Active Directory, and experience with … Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams • Desirable: Knowledge of Google Gsuite, Box, Dropbox and VoIP systems • Must be eligible to work in the UK • Must live in London or have easy/multiple commutable links into the city. 4. Who are we more »

the use of AI technology within the team and working with the firm’s Innovation Partner on the development of new products & services. Whilst knowledge management, know-how and training will inevitably sit as a core foundation and base of this role; the position shifts itself away from … the more traditional view and focuses on driving change through ‘horizon scanning’ and feeding updates and knowledge into innovation and tech. Candidates will ideally have regulatory and contentious/litigation experience. We’re looking for someone who loves what they do, who keeps their finger on the pulse with more »

or permanent placement at the end of the project. This role will be pivotal in the development and implementation of the company’s new knowledge management system which will be used globally by the entire workforce. Some of what you will be doing: Collaborate with the Data Architect … to shape and execute the organisation's knowledge architecture strategy, aligning it with overarching goals. Engage stakeholders to pinpoint knowledge management needs and aid in crafting tailored solutions. Establish and uphold standards for taxonomy, metadata, and ontology to uphold the integrity and consistency of knowledge assets. … Contribute to the creation and deployment of knowledge management systems and tools, guided by the Knowledge Architect. Provide teams with guidance on leveraging knowledge resources and adopting best practices. Assist in tracking and analysing knowledge usage metrics to unearth areas for enhancement, in collaboration with more »

INFOPosition: Senior Backend Engineer (Python)Location: London, Hybrid (Twice per week in Office)Salary: Up to 90,000 + BenefitsDelve into the realm of Knowledge Management and Advanced AI with us. Our company specializes in crafting cutting-edge platforms catered to the unique needs of the financial services … overseeing cloud environment activities with meticulous attention.Demonstrating proficiency in DevOps practices and cloud architecture, ensuring the seamless and secure deployment of single-stack database management and microservices.Spearheading the creation and fortification of APIs, crucial lifelines for our clientele composed primarily of financial institutions with stringent data security requirements.Crucial Requirements … with a preference for expertise in AWS.Thorough comprehension of DevOps principles and cloud architecture, underpinning your ability to architect secure deployment pipelines for database management and microservices.Proven track record in the development and maintenance of secure APIs, safeguarding sensitive data with utmost diligence.Salary and BenefitsIn recognition of your invaluable more »

you think you have the ability to work in a challenging but equally rewarding NHS IT environment? With your strong technical experience and a knowledge of our Trust, you will develop within this role to ensure you can provide desktop/telephony support to all employees. If that appeals … directly with the customer. You must be proficient in providing 1st line support across the End User Compute estate and also 1st line support knowledge of Networks, Servers, mobile technology. This post is one of a number at this level and will provide support to users at all Trust … to help improve the service, guided in your development and progression, supported in all aspects of your role by your team as well as management, and truly valued as a member of the team. If you think this sounds like the right role for you then apply now to more »

Job Description The Knowledge management Lead will be responsible for driving knowledge management within major infrastructure projects at Devonport Dockyard providing support and best practice to our projects. They will own the Business Unit Knowledge Management and Learning from Experience strategy by supporting the … and share learning from the projects. they will also assure the senior leadership team that appropriate steps are being taken to with respect to knowledge management. The Knowledge Management Lead will also be responsible for interfacing with members of the knowledge management community outside of … Major Infrastructure Projects to assure alignment with the wider business and sharing of knowledge as appropriate. There is a portfolio of works for the next 10 – 15 years improving the capabilities of the dockyard in support of maintaining Royal Naval vessels in and out of the water. The majority more »

Knowledge Management Team Lead - Remote (UK) Salary: up to £50,000. About the Company We're a leading innovator in commercial software solutions designed specifically for IT service and cloud computing providers. The Opportunity We're seeking a passionate and experienced Knowledge Management Team Lead to … spearhead the development and ongoing success of our knowledge platform. In this leadership role, you'll play a pivotal role in fostering efficient knowledge sharing and documentation across our organization and with valued clients. What You'll Do Lead the management, curation, and continuous improvement of our … knowledge platform, ensuring accessibility, relevance, and user-friendliness. Champion best practices for creating, sharing, and updating internal and external documentation. Oversee the creation, review, and update of software product documentation, collaborating with stakeholders across the company. Develop and implement a comprehensive knowledge roadmap, ensuring both new and existing more »