14 of 14 Lead Service Designer Jobs in England

Role : Lead Digital Service Designer (Mobile Application) Location : London (2 days on site) Duration : 6 Months Status : Inside IR35 Rate: Circa £/Day We are seeking an experienced Service Designer to join our Digital Devices lab, a key team responsible for evolving digital experiences and services that enable customers to maximize their online and mobile … banking. Experience and skills required: Building a design community to share knowledge, generate ideas, and embed design principles across product, service, and customer journeys. Experience in leadership, digital delivery, and strategic thinking is essential. Proficiency in customer journey mapping, service blueprinting, creative workshop facilitation, co-creation, storyboarding, service safari, persona development, interviews, and diary studies. Researching and More ❯

Lead Service Designer, Everyday Banking Platform (12-Month FTC) page is loaded Lead Service Designer, Everyday Banking Platform (12-Month FTC) Apply locations London time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 12, 2025 (12 days left to apply) job requisition id 134324 End Date … families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Lead Service Designer (12-Month FTC) LOCATION: London SALARY: £90,440 - £106,400 HOURS: Full Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work style is … time in the London office. About this opportunity We have 2 opportunities for senior roles in the Everyday Banking Design team. Whileboth roles are listed here under the titleLead Service Designer; one will be a Squad Lead who'll lead the Experience Design team for one of our flagship Labs (this includes line management responsibility); the More ❯

July 2025 Salary range £90,440 - £106,400 We support flexible working Learn more about flexible working. Agile Working Options Job Share; Hybrid Working Job description JOB TITLE: Lead Service Designer (12-Month FTC) LOCATION: London SALARY: £90,440 - £106,400 HOURS: Full Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work style is hybrid … in the London office. About this opportunity We have 2 opportunities for senior roles in the Everyday Banking Design team. While both roles are listed here under the title Lead Service Designer; one will be a Squad Lead who'll lead the Experience Design team for one of our flagship Labs (this includes line management … responsibility); the other is for a Lead Service Designer/Experience Strategist who'll be hands-on with leading work and spearheading the development of an experience-led product vision for their Lab. We’re looking for people who lead the way in creating seamless digital experiences for our customers, to build advocacy and advance the More ❯

July 2025 Salary range £90,440 - £106,400 We support flexible working Learn more about flexible working. Agile Working Options Job Share; Hybrid Working Job description JOB TITLE: Lead Service Designer (12-Month FTC) LOCATION: London SALARY: £90,440 - £106,400 HOURS: Full Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work style is hybrid … in the London office. About this opportunity We have 2 opportunities for senior roles in the Everyday Banking Design team. While both roles are listed here under the title Lead Service Designer; one will be a Squad Lead who'll lead the Experience Design team for one of our flagship Labs (this includes line management … responsibility); the other is for a Lead Service Designer/Experience Strategist who'll be hands-on with leading work and spearheading the development of an experience-led product vision for their Lab. We’re looking for people who lead the way in creating seamless digital experiences for our customers, to build advocacy and advance the More ❯

through cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title: Lead ServiceDesigner Role Summary: We are seeking a Lead ServiceDesigner to guide the end-to-end service design of a complex, multi-stakeholderdigital platform. This role will be … responsible for understanding and mappinguser journeys across multiple actors, aligning digital and operationaltouchpoints, and ensuring that the service is cohesive, intuitive, andaccessible to all users. Working at the intersection of user research, productstrategy, and technical delivery, the Lead Service Designer plays a pivotalrole in shaping how the service delivers value to its users and stakeholders. … Requirements Key Responsibilities 1. Service Blueprinting andExperience Mapping Design, document, and evolve service blueprints,mapping the user experience across digital and offline channels. Ensure that service journeys account for diverseuser roles (e.g. administrators, regulators, external partners, internalanalysts). Align front-stage (user-facing) and back-stage(operational and system) processes in ways that enable a seamless userexperience. More ❯

Job Opportunity: Lead Service Designer Location:Birmingham (Hybrid Work Pattern) Rate:£31.00-£38.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you ready to lead service design at … scale? We're looking for a visionary Lead Service Designer to shape the future of digital transformation across our clients' most complex services.What You'll Do: Set the strategic direction for service design across multiple programmes. Lead and grow a high-performing service design team and community. Champion service design at the leadership … level and across the organisation. Ensure quality and consistency in service design delivery. Drive innovation through prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic thinker with a relentless focus on user needs and business outcomes. Strong More ❯

Lead Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: £54,857 per annum (Plus an additional allowance up to £25,543) Job Summary As a Lead Service Designer, you will play a critical role in shaping and improving public services that impact millions of road users across the UK. … You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align with the organisation's broader mission to keep Britain moving safely and sustainably. This includes supporting the agencys strategic … which focus on simplifying services, leveraging data and technology, and enabling people and businesses to make safe and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans More ❯

Lead Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: £54,857 per annum (Plus an additional allowance up to £25,543) Job Summary As a Lead Service Designer, you will play a critical role in shaping and improving public services that impact millions of road users across the UK. … You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align with the organisation's broader mission to keep Britain moving safely and sustainably. This includes supporting the agencys strategic … which focus on simplifying services, leveraging data and technology, and enabling people and businesses to make safe and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans More ❯

Lead Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: £54,857 per annum (Plus an additional allowance up to £25,543) Job Summary As a Lead Service Designer at DVSA, you will play a critical role in shaping and improving public services that impact millions of road users across … the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align with DVSA’s broader mission to keep Britain moving safely and sustainably. This includes supporting the agency … which focus on simplifying services, leveraging data and technology, and enabling people and businesses to make safe and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services at DVSA, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align More ❯

Lead Service Designer Apply below after reading through all the details and supporting information regarding this job opportunity. Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: £54,857 per annum (Plus an additional allowance up to £25,543) Job Summary As a Lead Service Designer, you will play a critical role … in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align with the organisation's … which focus on simplifying services, leveraging data and technology, and enabling people and businesses to make safe and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans More ❯

Lead Service Designer Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: £54,857 per annum (Plus an additional allowance up to £25,543) Job Summary As a Lead Service Designer, you will … play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … which focus on simplifying services, leveraging data and technology, and enabling people and businesses to make safe and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans More ❯

Experience team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You’ll lead … projects and teams in creating and implementing human-centered design strategies that enhance our clients’ services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of … relationships with these groups, listening to their needs and effectively managing their expectations. You’re likely to have knowledge and expertise in these areas Leadership and Management: As a Lead you will perform the project lead or lead practitioner role for your practice, depending on the size, complexity and needs of the project. Provide input into or More ❯

Experience team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You’ll lead … projects and teams in creating and implementing human-centered design strategies that enhance our clients’ services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of … relationships with these groups, listening to their needs and effectively managing their expectations. You’re likely to have knowledge and expertise in these areas Leadership and Management: As a Lead you will perform the project lead or lead practitioner role for your practice, depending on the size, complexity and needs of the project. Provide input into or More ❯

POSITION Lead Service Designer (materinity cover) LOCATION Shoreditch, London (Flexible Hybrid) We have recently received an exciting opportunity from a pioneering design, research, and technology studio based in Shoreditch, London. They are looking for a Lead Service Designer to join their team as maternity leave cover for 9 months, with the possibility of extension. … products and services for the benefit of people, society, and the planet, operates internationally with renowned clients such as IKEA, Yohana, Google, and the NHS. They are seeking a Lead Service Designer who shares their enthusiasm for collective achievement, collaboration, and creative problem-solving. Responsibilities: Hands-on design work, contributing to the design of apps, tools, websites … and interactive experiences. Integrating data and AI into design concepts within a service and brand context. Mapping and blueprinting, service design, and connecting various pieces of research and client knowledge for product or service development. Providing a critical voice in ideation, pushing concepts forward to align with client strategies and business goals. Client management and translation, presenting More ❯