installations, network usage, and time tracking. Manage access rights and user accounts. Monitor and support the Warehouse Management System, configuring it according to operational needs. Contribute proactively to our LeanSixSigma work methodology. Profile: Bachelor's degree in IT or initial experience in an IT role. Basic knowledge of Active Directory, DNS, DHCP, and Office 365. More ❯
and identify improvement opportunities across multiple teams. 🔎 What are they looking for? Proven experience in a similar role with wide ranging business experience covering multiple processes, departments and functions Lean 6 Sigma Green Belt or above Strong background in designing and re-engineering end to end business processes Comfortable working across large scale programme and projects, particularly technology More ❯
and sustainable change. Plan and implement change initiatives aligned with clients’ digital/IT transformation objectives. Design and implement safe, defensible operating models and business processes via methodologies like Lean/Six Sigma. Lead comprehensive Business Process Design, Re-engineering, and Continual Improvement efforts. Bring together and assess business and technical requirements, ensuring robust governance. What you’ll More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Tes
retention, CSAT) What We're Looking For Proven track record of leading transformation in customer service environments (5+ years at senior level) Experience delivering continuous improvement using methodologies like Lean/SixSigma Confidence leading global, multi-functional teams through complex change Strong background in SaaS and/or Ed-Tech preferred Skilled in digital enablement, CRM More ❯
and BPMN/EPC Extensive experience of business process analysis and modelling Business process reengineering demonstrating and understanding the drivers for process improvement, and use standard techniques such as Lean, SixSigma to redesign the process Use of process metrics to drive process improvement and reduce risk Experience of investment and/or asset management operations Sound understanding of IT More ❯
in customer-facing environments Familiarity with ITIL frameworks (ITIL v4 Foundation desirable) Technical knowledge in networking (desirable) Experience in vendor management and working within SLA-driven environments Exposure to LeanSixSigma methodologies is an advantage CCNA and/or Cisco Certified Support Technician (CCST) - Preferred This is an urgent vacancy where the hiring manager is shortlisting More ❯