Service Designer
Newcastle Upon Tyne, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
NHS Business Services Authority
days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model Career development Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job You work … requirements are being met and exceeded where possible. You work within a strategic context and communicate to your team how activities will help meet strategic goals. You understand the development of strategy and policies within a design context at the NHS Business Services Authority, and keep abreast of wider best practice across government. You advocate for user-centred design. … multiple touchpoints and channels including digital, paper, and assisted digital routes. Experience of aligning service designs with organisational and business strategy. Desirable Experience in working in an agile/lean development process. Experience in designing for users with low digital skills and/or designing for users with physical and cognitive impairments. Experience in design using GDS standards. More ❯
Employment Type: Permanent
Salary: £38682.00 - £46580.00 a year
Posted: