7 of 7 Major Incident Manager Jobs in England

The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in addition this role will coordinate Problem Investigations and track the delivery of Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or … Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as quickly as possible., Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to … resolution and post incident review, in addition this role will coordinate Problem Investigations and track the delivery of Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and More ❯

Major Incident Manager Location: London (1 day per week) Rate: £450 per day Term: Initial 3 months. This is your opportunity to lead when it matters most. If you thrive in high-stakes environments and know how to bring calm, clarity and control to complex technical incidents, this role puts you at the centre of service continuity … for a regulated, always-on digital business. You’ll lead the Major Incident Management function, working with internal and external teams to protect critical services and minimise disruption. You’ll be the single point of accountability during major incidents, coordinating response teams, managing communications, and ensuring swift recovery. Your decisions will directly impact operational resilience, customer trust … and regulatory compliance. What you’ll be responsible for Lead all Priority 1 and high-severity Priority 2 incidents across business-critical systems Act as Incident Commander, driving triage, escalation, resolution and stakeholder updates Run real-time war rooms, coordinating cross-functional teams under pressure Ensure accurate documentation in ITSM tools such as ServiceNow Monitor incident KPIs including More ❯

Major Incident Manager Location: London (1 day per week) Rate: £450 per day Term: Initial 3 months. This is your opportunity to lead when it matters most. If you thrive in high-stakes environments and know how to bring calm, clarity and control to complex technical incidents, this role puts you at the centre of service continuity … for a regulated, always-on digital business. You’ll lead the Major Incident Management function, working with internal and external teams to protect critical services and minimise disruption. You’ll be the single point of accountability during major incidents, coordinating response teams, managing communications, and ensuring swift recovery. Your decisions will directly impact operational resilience, customer trust … and regulatory compliance. What you’ll be responsible for Lead all Priority 1 and high-severity Priority 2 incidents across business-critical systems Act as Incident Commander, driving triage, escalation, resolution and stakeholder updates Run real-time war rooms, coordinating cross-functional teams under pressure Ensure accurate documentation in ITSM tools such as ServiceNow Monitor incident KPIs including More ❯

Major Incident Manager Location: London (1 day per week) Rate: £450 per day Term: Initial 3 months. This is your opportunity to lead when it matters most. If you thrive in high-stakes environments and know how to bring calm, clarity and control to complex technical incidents, this role puts you at the centre of service continuity … for a regulated, always-on digital business. You’ll lead the Major Incident Management function, working with internal and external teams to protect critical services and minimise disruption. You’ll be the single point of accountability during major incidents, coordinating response teams, managing communications, and ensuring swift recovery. Your decisions will directly impact operational resilience, customer trust … and regulatory compliance. What you’ll be responsible for Lead all Priority 1 and high-severity Priority 2 incidents across business-critical systems Act as Incident Commander, driving triage, escalation, resolution and stakeholder updates Run real-time war rooms, coordinating cross-functional teams under pressure Ensure accurate documentation in ITSM tools such as ServiceNow Monitor incident KPIs including More ❯

Major Incident Manager Location: London (1 day per week) Rate: £450 per day Term: Initial 3 months. This is your opportunity to lead when it matters most. If you thrive in high-stakes environments and know how to bring calm, clarity and control to complex technical incidents, this role puts you at the centre of service continuity … for a regulated, always-on digital business. You’ll lead the Major Incident Management function, working with internal and external teams to protect critical services and minimise disruption. You’ll be the single point of accountability during major incidents, coordinating response teams, managing communications, and ensuring swift recovery. Your decisions will directly impact operational resilience, customer trust … and regulatory compliance. What you’ll be responsible for Lead all Priority 1 and high-severity Priority 2 incidents across business-critical systems Act as Incident Commander, driving triage, escalation, resolution and stakeholder updates Run real-time war rooms, coordinating cross-functional teams under pressure Ensure accurate documentation in ITSM tools such as ServiceNow Monitor incident KPIs including More ❯

Major Incident Manager Location: London (1 day per week) Rate: £450 per day Term: Initial 3 months. This is your opportunity to lead when it matters most. If you thrive in high-stakes environments and know how to bring calm, clarity and control to complex technical incidents, this role puts you at the centre of service continuity … for a regulated, always-on digital business. You’ll lead the Major Incident Management function, working with internal and external teams to protect critical services and minimise disruption. You’ll be the single point of accountability during major incidents, coordinating response teams, managing communications, and ensuring swift recovery. Your decisions will directly impact operational resilience, customer trust … and regulatory compliance. What you’ll be responsible for Lead all Priority 1 and high-severity Priority 2 incidents across business-critical systems Act as Incident Commander, driving triage, escalation, resolution and stakeholder updates Run real-time war rooms, coordinating cross-functional teams under pressure Ensure accurate documentation in ITSM tools such as ServiceNow Monitor incident KPIs including More ❯

Major Incident and Problem Manager Newcastle upon Tyne – ONSITE 4 DAYS PER WEEK (1 Day WFH) 3 Month Contract – OUTSIDE R35 £450-£550 Per Day One of my international clients’ is looking to bring onboard an experienced Major Incident and Problem Manager, on a 3 month contract basis, to be based in their offices … in Newcastle upon Tyne. My client is currently embarking on a transformation journey, which includes the creation of a new function to manage all major incidents and problems, which arise daily within the IT Operations. As such, my client is looking for an experienced expert/consultant who can lead the way to design, implement and manage the incident More ❯