14 of 14 Incident Manager Jobs in England

Major Incident Manager | Manchester (Hybrid) Join a leading managed services provider who are looking to hire an experienced Major Incident Manager to join their Operational Support Centre in Manchester. This role is ideal for someone who has owned high-priority incidents end-to-end, is comfortable … High-visibility role with genuine ownership and influence Ongoing training and development within a well-established MSP What they're looking for Proven Major Incident Management experience Background within an MSP or external customer-facing environment Comfortable working under pressure and managing multiple stakeholders Ability to go through security ...

Major Incident Manager | Manchester (Hybrid) Join a leading managed services provider who are looking to hire an experienced Major Incident Manager to join their Operational Support Centre in Manchester. This role is ideal for someone who has owned high-priority incidents end-to-end, is comfortable … High-visibility role with genuine ownership and influence Ongoing training and development within a well-established MSP What they're looking for Proven Major Incident Management experience Background within an MSP or external customer-facing environment Comfortable working under pressure and managing multiple stakeholders Ability to go through security ...

Major Incident Manager | Manchester (Hybrid) Join a leading managed services provider who are looking to hire an experienced Major Incident Manager to join their Operational Support Centre in Manchester . This role is ideal for someone who has owned high-priority incidents … High-visibility role with genuine ownership and influence Ongoing training and development within a well-established MSP What they’re looking for Proven Major Incident Management experience Background within an MSP or external customer-facing environment Comfortable working under pressure and managing multiple stakeholders Ability to go through security ...

Major Incident Manager Location: Manchester (Hybrid) A fast-growing UK tech provider is hiring a Major Incident Manager to take the lead when it matters most. You'll own high-severity incidents across cloud, network, security and comms platforms, ensuring rapid recovery and first-class communication. … teams and drive swift resolution Deliver clear, confident updates to customers and internal stakeholders Maintain accurate timelines, reports and PIRs Improve processes, runbooks and incident readiness You'll Bring Experience managing major incidents in an MSP/ISP/Telco environment Strong technical understanding (Networks, Infrastructure, CCaaS or security ...

Major Incident Manager Location: Manchester (Hybrid) A fast-growing UK tech provider is hiring a Major Incident Manager to take the lead when it matters most. You’ll own high-severity incidents across cloud, network, security and comms platforms, ensuring rapid recovery and first-class communication. … teams and drive swift resolution Deliver clear, confident updates to customers and internal stakeholders Maintain accurate timelines, reports and PIRs Improve processes, runbooks and incident readiness You’ll Bring Experience managing major incidents in an MSP/ISP/Telco environment Strong technical understanding (Networks, Infrastructure, CCaaS or security ...

Major Incident Manager - Santander Location: Milton Keynes (Hybrid - 3 days in office) About the Role We're looking for Major Incident Managers to join our Incident Management team. This is a critical role focused on oversight, affirming, and challenging processes to ensure smooth resolution of major … high-pressure environment , supporting live incidents while driving continual improvement through data analysis, reporting, and performance metrics. This role combines hands-on Major Incident Management experience with a strong Service Management lens , ideally within a service provider context . Key Responsibilities Manage and oversee major incidents , ensuring swift resolution ...

Location : Reading or London. 100% Onsite Type of employment : Permanent Shift: Rotational 24x7 support (including weekends and holidays) Role Overview: The Incident Manager & MIM Specialist will be responsible for managing and resolving critical incidents (P1/P2) across Telco IT systems, ensuring minimal business impact and timely communication. … crisis management skills, and the ability to work under pressure in a fast-paced environment. The position requires hands-on experience in ITIL-based incident processes, Telco application support, and exposure to infrastructure and cloud technologies. 1. Incident Handling & Coordination Lead and manage P1/P2 incidents across ...

Incident & Problem Manager** Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking an experienced and governance-focused Incident and Problem Manager … minimise business disruption and that underlying problems are identified, analysed, and addressed to prevent recurrence. You will provide strategic and operational oversight of incident and problem management processes, ensuring robust governance and compliance with regulatory and operational resilience frameworks, including DORA. You will also drive continuous improvement initiatives, strengthen ...

Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Incident Management – Major incident handling, root cause analysis, SLA compliance Technical Knowledge – Applications, infrastructure, monitoring tools, quick tech adoption Communication – Clear, timely updates to technical … technical stakeholders What this role is all about: The Incident Manager oversees the end-to-end management of Technology and Business impacting incidents, including IT outages (applications, infrastructure, networks) and business issues (supplier failures, facilities, health & safety, regulatory breaches, payment disruptions, fraud attempts, data privacy exposures, and major ...

Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team … with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager Analyst/IT Service Management Analyst, youll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that ...

Company description: As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. You will be the subject matter expert responsible for coordinating cyber … internal and external threats to reduce the impact of these incidents to Colt and its customers. Act as the bridge between the SOC incident responders, IT support teams and business groups to ensure a consistently execution of incident triage and remediation. Build and manage cyber incident tabletop ...

Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team ...

ITIL Problem Management Lead About the role you're considering Here we have a great opportunity to join our team as a Lead Problem Manager! We are seeking a seasoned and strategic Senior ITIL Problem Management Lead to own and drive the Problem Management process across our enterprise … time. About the role you're considering Here we have a great opportunity to join our team as a Lead Problem Manager! We are seeking a seasoned and strategic Senior ITIL Problem Management Lead to own and drive the Problem Management process across our enterprise IT landscape. This role ...

yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support … solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What ...